First class service , friendly staff quick and easy transaction nothing was too much trouble highly recommendedl

Very Poor aftercare programme even though the car problem was reported on the day of collection, Now been without use of car for one more month as issues effect the driving and safety of the car

Terrible communication, very unwilling to honour the warranty. Our car was there weeks for repairs which were never completed.

I purchased my Land Rover from Autoroute Car Centre, i have had issues with my car, but to my amazement Autoroute has gone the distance with my vehicle and have endeavored to rectify my problems at every turn, they have been brilliant, Rob the sales manager has been so helpful. if you was thinking of buying from this company, from my experience i would recommend Autoroute.

I Have a 59 Plate Discovery 3 having problems with Air Suspension Compressor. Phoned Autoroute they said bring the car in so they can check it Out. The Staff including WorkShop Bent over backwards to help me. Also said if car continues to play up would sort me out a car to use while Waiting for the replacement part. As have to take wife to hospital every day for treatment. I Can't thank them enough for what they all have done for Myself and my Wife. Would use again when i want an upgrade to a Discovery 4

I have encountered ingoing problems with the car and reported them to the dealership. They have accepted that the car needs to be reviewed as no service had been processed on the car. I am still trying to organise this car to be repaired under this dealership. Right now I would just like to return it and use another dealership closet to home. It I'd not safe to drive this car on the motorway as there is underlying problems with the car which has been identified. They are happy to review the car but my problem is getting it there safetly without ir breaking down in the motorway. Overall not happy at all.

Unpleasant experience buying with a pointless warranty they avoid adhering to.

Car advertised with FSH - that amounted to 1 print out - they promised to get a service book and get it stamped, nothing has ever arrived and I've given up asking. They also removed all of the rubber mats from the car prior to my collection presumably to place in another car. The propshaft requires total replacement after just 3000 miles at a cost of £400 and they're refusing to help or even acknowledge my request for help. It couldn't have been checked as part of their 'safety check' as the bearing has clearly been defective for quite some time. The 'lifetime' warranty isn't worth anything - it only covers a part of the propshaft that never fails! I have now had to resort to suing them in the County Court in order that I can actually use the car as it is currently unroadworthy. They ignore polite and reasonable correspondence. The aircon wasn't working during the test drive so they promised to investigate. i insisted that they properly check the system for leaks rather than just a quick re-gas. What did they do? Just a quick re-gas and sure enough, it failed again within 6 weeks meaning a 40 mile round trip back. They did eventually get it sorted but they were very slow to respond and I really had to force the issue. During the repair they damaged the brake line (which was badly corroded) and sent me away with a leaking braking system. Again, they got it sorted but I really had to give them little choice. Their cars are prepared well and the sales service is average/OK - they need to invest quite a bit more time and effort in aftersales as I can see from reviews that I'm not the first to be incredibly disappointed by their approach to aftersales care. After a relatively positive experience, I'm left feeling disappointed by their attitude.