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78 reviews from our car dealer reviews community
Leave a review for Autotrade Birmingham
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78 reviews from our car dealer reviews community

Leave a review for Autotrade Birmingham
Leave a review
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Will definitely be recommending to anyone looking for a car. Answered any questions I had with no bother and an overall very good experience. Very pleased!

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"Arrogant and Rude Dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have shown interest towards one vehicle listed and got in touch with Stuart who instead of being couteous of answering started behaving rude and using abusive words which is shocker to see from such a firm. I would recommend the Autotrade to give some training to employee to behave in decent manner. We are also not contacting to waste yours and ours time instead expecting some patience and decency. Mr. Stuart thinks asking for price reduction or enquiring for anything is stupidity and for that he even charges extra price then what is listed.

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"Poor after sales service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service until there’s a problem they are unable to fix and then they refuse to help. Purchased a used car which had several issues noticed during the drive home and subsequent inspection that couldn’t be spotted on a test drive. They tried to fix but couldn’t, however a specialist spotted the fault immediately. Now the company are refusing to acknowledge the issue claiming it wasn’t there at purchase despite being told within 2 days and the consumer rights act stating the onus is on them to prove it wasn’t within the first 6 months. Attempting to scare off with incorrect legal emails. I would avoid unless you like stress. It’s a shame companies like this ruin the reputation of the motor industry.

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+2 Found this review helpful
"Horrible service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called AutoTrade to enquire about 3 cars I wanted to see, to check if they were still available (which they were) and drove an hour just to see them. I got to the dealership, reached the reception and enquired about the cars. A blasé attendant said they were out and that I could go check the cars, and that someone would be there shortly. No one showed up even though there were no other clients. I felt so disappointed and angry and just left after 10 minutes walking around. Would never deal with them. Maybe it was because I was interested in the cheaper cars.

"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just want to say how happy I am with my car..so many cars in stock,and happy to help salesman..I looked around the forecourt for a while before..I found what I wanted..I spoke to a salesman who then showed me the car..but didn't try to hurry me in to buying.the whole experience was a breeze..thanks autotrade

"fabulous"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

took just 48 hrs to get my car ,was delivered to my door .Absolutely fantastic service, they mot;d the car, serviced it and valeted it before it was delivered, sorted out my tax direct debit, kept in regular contact throughout i would recommend these guys in a heart beat, so friendly and professional and i got a beauty of a car thankyou to all of you involved

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"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought my car from autotrade nick was amazing helped with chosing best car for my needs even offered to store my car untill i could pick it up couldnt have asked for better service cheers nick

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"Nice Car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can highly recommend these guys, they answered all my questions and weren't in the least bit pushy. All in all the service was excellent and the car is very nice too, clean and well presented. Would use them again.

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"Really good service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second car I've bought from them and that's because of the level of service received with my first one. This one had an issue with rear wipers but they fixed it straightaway, no problem. They also put new discs and pads on it so really happy with the service at Autotrade they couldn't do enough. Very good - five star

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"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my first car from Autotrade in 2015 and have now returned for my second. I have a Nissan Juke now and it's lovely, really pleased with it. will probably be returning again for my third car when the time comes! Would recommend

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Dealership Information

Providing used cars to the West Midlands is something that Autotrade Birmingham have years of experience in. They not only have some of the most popular hatchbacks, estate and even convertible cars in stock, but they also have an on site MOT centre for when your current vehicle needs some repairs and checks. From Mazda to Mini; Autotrade Birmingham may just have it in stock.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
78 reviews4.3 out of 5 stars — Rated Very Good
Excellent
60
Very Good
6
Average
0
Poor
1
Terrible
11

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  • Contact Information

    Address

    Autotrade Birmingham
    Kingsbury Road
    Sutton Coldfield
    West Midlands
    B76 1AU

    Get in touch

    01213513333
    http://www.autotrade-birmingham.co.uk/

    Opening times

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    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Autotrade Birmingham

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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