Where do i start purchased a bmw from these cowboys. drove it 90 miles down motorway then managment light came on rang autotrade back and spoke to dave who told me to take it to a bmw specialist which i did.The Bmw specialist said there was a crack in the dpf flexi hose fault with the lights faulty wiring and loose wheel nuts.Bmw stated that this vehicle should of not passed the mot never mind driving it back and also to take my children in it.Bmw stated the bill would be £2500 which dave at Autotrade refused to pay and stated that there was a full service and check before I purchased the vehicle.Which was lies because it was unsafe to drive.so at this point a vehicle that i was paying for stayed at Autobahn bmw till the bill was paid.All of this stressed me out and affected my wellbeing as it went on for 8 weeks.I then spoke to Adam who was finance manager at Autotrade Southwest who shouted down the phone stating I should of checked my wheel nuts before i drove off.I have now had the vehicle back after taking it to an alternative garage With Autotrade southwest not even requesting the v5 documentation to make me registered owner of the vehicle.Then ignoring my phone calls and promised call backs or stating dave is with a customer.After all of this I suggest that this company should not be running and Dave the manager and Adam lie after lie and rip poor customers off.Do not deal with these people or this service read the reviews first.

Have found Reece to be very helpful and very patient waiting for me to sort problems out. would highly recommend using these guys !

Absolutely ridiculous and insulting valuations on part exchanges. Valued my car minimum 1500-2000 under value. Very greedy dealership. Cars not prepared and advertised at retail standard. Wouldn’t recommend.

Thank you autotrade southwest and the team! I bought my Volkswagen from autotrade southwest they were very helpful in answering my questions and assisting me through the whole buying process. I would highly recommend Marcus and the team who really went above and beyond for me. Thanks again

Unfortunately the mini do not work out but the Team couldn’t do enough and helped me try and find another car , couldn’t fault them

Probably one the worst places to buy a car don’t give them your time let alone your money

Took car Audi A5 out A015 UOJ new owner please contact me I’ve a few details for you. for test drive alone car was fine except for yellow engine light plus tyre warning dealer said it would fix problems servicing and new mot the said car failed mot .I agreed price of £9000 for my px and arraigned to pick up car in two weeks when I arrived they said the work was done but dropped my trade in to £7000 saying that I would get more from we sell any car.com basically they didn’t want a low mileage car which left me with predicament I am a disabled individual and don’t have capacity to drive around the country to we by any car sites.£2000 short fall I had paid £249 deposit for car and it was said it was refundable the sales man assured me refund would be completed that day as they don’t mess customers around however I call every day speak to Laura or Ben no directors around and surprise surprise no refund hope this helps any person buying from them. Michael Harrison.

I had bought this car with this dealership, They did not mention at the time of selling the electrical wires are completely tampered and taped temporarily which now started giving me problems, I paid lots of money to buy and now spent a lot to repair it’s giving me continuously problems. I gave a call to the dealership they were very rude and not able to understand what I was saying. I am completely cheated on this deal.

Wouldn’t bother wasting your time with this company. Absolute time wasters.