Car Dealer Reviews is an
official partner of Auto Trader
Great from start to finish will be going back again for our sons first car!!
Steve in response to Great company
You have only had the car a short while wait until it goes wrong which it is very likely to then come back and review again
I was sceptical because of the previous reviews - but asked all the questions and rest assured this company is everything you'd need for buying a car! They weren't pushy, they were friendly helpful and accommodating loved my car I purchased would recommend to EVERYONE ❤️
Reviewer has confirmed their email address
They helped me secure the car I wanted on finance, they make us feel welcome! They make us happy and they did more than we could ask to get the car ready for the date we needed! Massive thank you!!
Reviewer has confirmed their email address
Buyer beware! Saw a car for sale on autotrader, so sent messages interested, message KYLE he call and whatsup and at first they all over you , how are you! I ask if tyres all change as in photos show nearly on limits, was advise yes tires all good , ask if car all good nothing know about and again told all good to go! We drove to collect the car and it park in corner, difficult to walk round . Again at no time was following mentioned missing parcel shelf/ on advert said comes steel spare tire, was missing, no mentioned chip in windscreen screen clearly seen advert photos, no mentioned brake front pads were in need changing, or battery was knacker and also needed changing ! was told by KYLE service but then another back track said car not service??. Was also told I had nothing complained about as Car was undervalue by them ! So question is if I paid thousand more would all faults including Aircon needs regassing , would they been done??. Was not given any warrantie info/ or proof of service, which now claim never done , KYLE claim gave me discount as service? But I paid full price , car had be jump started and again salesman said ok as cost me £680 to correct and now engine warnings light on , no offer to sort just verbal abuse that I got car undervalue? Reported to trading standards/ DVLS and autotrader. MOST SHOCKING IS BRAKE PADS SO THIN , THEY COULDN'T CARE LESS TO RISK MY LIFE! DROVE 20O MILES EACH WAY AND THANKS KYLE NICE KNOW ON THIN BRAKES!! Funny there reviews says about car sounds similar to this car ! So my advice is go to Dealer who as morals as clearly this dealership does not !!! AVOID AT ALL COST!!!!
Reviewer has confirmed their email address
Avoid this company at all costs. We agreed a contract and paid a deposit. They are now attempting to charge an extra £3000 to complete the contract. When trying to talk to them on the phone, they were abusive and shouted over me - even though I was recording the call. They refuse to give the correct company details or address. This is being passed to my solicitor to force completion of the contract. PLEASE AVOID THESE SCAMMERS!
Reviewer has confirmed their email address
Bought a car a month ago 9 grand ten minutes on the motorway on the way home and a engine fault came on keep happening everyday very slow to start called the warranty as we have been told by kwik fit it needs a new battery and the warranty company have said the garage is refusing to pay out for it to be replaced as the battery was changed before sale, the car is clearly not right and should be retified but it looks like a fight on our hands ombudsman is going to be our only hope, we were only told it had no log book on the day of picking up the car, this company screams dodgy and with all of the bad reviews I have read I'm not surprised this has happened ten mins of the journey home terrible service will tell you everything you want to hear to garentee a sale but once purchased they will lie and lie, worst car dealership I have ever met
Reviewer has confirmed their email address
Steve in response to Awful
My purchase lasted less than a mile before I had to take it back
ruben jones in response to Awful
it was more like 3 miles you drove, we checked the fuel and putting adblue in the wrong hole was your fault we sell perfect working order cars
Biggest scam ever don’t buy from this company my mums just lost £250 from this dont trust this company report this company
Log book took 11 weeks to come as I had to apply for it, now having issues with the car the warranty that comes with car "Blackstar" basically ignore you have it as it basically doesn't exist. Trying to get the garage to pay for a repair is impossible! Just tell you "we will call you back you need to speak to Marcus" I Don't think the guy exists! Don't buy from them!
Total chaos as a first time experience.. Car suffered engine failure light during test drive yet was prepared to wait to be fixed for another test as was interested in the car as a whole. Rang the mobile number to be hit with outlandish sales tactics to put a £100 deposit down saying the car will be sold to general public despite the car literally being undrivable. Was prepared to give a chance on them to fix the issue but after speaking to the guy I spoke to they can do one! 😂
An absolute terrible company. I called and left a deposit with them. I then had some difficulties with the financing and called the next day to tell them I couldn't proceed. They told me that the deposits are subject to viewing so I said I can come down whenever and asked when would be good. They then said no don't come down if you won't be purchasing we'll raise it through management and head office to get your deposit back. No-one has called back since and I've tried plenty of times to get something out of them just to be passed to "their manager" who raises it through "head office" again!
Thomas in response to Stole my money
https://find-and-update.company-information.service.gov.uk/company/08541648/officers here is the company info
Autotrade Southwest is an dealership that is based in Berkeley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Autotrade Southwest
Berkeley Heath A38
Berkeley
Gloucestershire
GL13 9ET
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Autotrade Southwest, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.