Avoid Autovettura at all costs. I had made a finance agreement buy a car back in June 24, so got a train down so i could collect the car, Brett at the time was nothing but great and helpful, picked me up at the station and took me to the dealership, went to take the car a test drive and an instant problem arose and EML came on, took the car back around, got their friend, that definitely is not a mechanic to 'diagnose' the problem, and somehow came to the conclusion it did not have enough fuel, they added some fuel, cleared the code and said all was good, so i trust that and leave, no more than 5 minutes later as i am joining motorway, same problem again. Phoned Brett and took it back, i was happy with having this car so we decided i would leave it with them to fix and i would get a train back, countless back and forths later over the course of a month, to then i ask, if the garage says the car is okay and safe to drive just get it up to me and any small issues can be addressed up here, he agrees, i get the car back and was told it was an intank fuel pump issue, asked for reciepts i never got, they got the car to me and as soon as i drove off same issue again. So i told Brett that i would be getting the car into an approved Specialist garage, which he agreed too, and once the invoice came for work required i never heard from him for around 2 weeks. to which his reasoning was it was too expensive for the hourly rate, so i went elsewhere, other garage found what was believed to be actual problem, phoned Brett and made an agreement for work to be carried out and paid for, work was then done but was then realised it had further issues needing addressed, at which point they refused to pay the work that had already been done and then contacted the finance broker i went through saying i told them i dont want the car so they arent going to pay the bill they approved of, tried to make out that just because the bill is getting more he wants to take the car back, rather than repair the problems and let me keep it, to then be told by the broker that my only two options are to hand the car back and have the finance unwound or get the car to them so they can use their 'specialist garage' which is 130 miles from me all because its cheaper for them. To add to that i was told it had a full service and MOT, which i question as the Spark plugs were old and cracked, so not changed during service, the Air filter was disgusting so also not changed during service, as for mot, that car has near illegal rear discs that would be an advisory, had an oil leak that would be an advisory, and had a bad misfire that would cause emissions to fail, which tells me it wasnt a genuine MOT carried out. Overall, Brett will try and make you feel as welcome as possible when he is getting your money, but as soon as it comes to them getting their wallet out to fix problems on their vehicles it becomes a case of cat and mouse chase trying to get things done, they tried to come up with the rubbish that 'the car was fine when we cleaned it and parked it'. The problems it had wouldnt have just began when i started the car thats for sure. Avoid them at all costs
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This cowboy of a company that put an offer in for my car through carwow without ever seeing my car put an offer in and then decided to pull out and told carwow that my car is leaking oil and the piston are bad, ARE YOU STUPID! YOU HAVE NEVER SEEN MY CAR! Muppets. Dodgy company, do not buy from them!
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AUTOVETTURA LTD is an Independent dealership that is based in Newcastle upon Tyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
AUTOVETTURA LTD
Wansbeck House Redburn Road
Newcastle upon Tyne
Tyne and Wear
NE5 1NB
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