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Having purchased my bmw from this so called Bmw specialist, “auto vogue” the dpf light came on straight away after the drive home. To which I was told is not covered under any warranty and I would have to foot the bill to rectify this problem my self. Their in house so called Bmw technician is full of excuses just to avoid fixing any of the issues which came to light in few days after having the vehicle, as I noticed the heated seat doesnt work, to which I was told my heated seat doesn’t work because Bmw drives complain of wet bottoms, which is the most ridiculous thing I’ve heard of. In my opinion auto vogue has worst customer service in the motor trade and very poor craftsmanship, from my personal experience, it should be auto-rouge specialist in selling faulty car,.
I would have given a zero star rating if I could. Eight weeks after I bought a BMW 3 series coupe from Autovogue, a front spring broke at speed on M5, narrowly avoiding an accident. Repair bill ran to £1500 (bronze warranty did not cover suspension). The company never offered anything to me as a gesture of goodwill either towards the repair bill. "Satisfactory quality" or "fit for purpose" (under the 2015 Consumer Rights Act) makes an interesting read. Be warned.
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Very happy with my purchase through AVR. They done a top job with converting my car, extremely happy. Mike the Salesman was great and willing to go the extra mile.
I have just purchased a BMW 4 series M20.d with full AVR upgrade from Autovogue. I had previously purchased a 325i BMW from the dealership, and the Autovogue team have been excellent through out the process. We had kept the 325i for five years, and during the time the car was a pleasure to be driven. I have listened to many salesmanship waffle over the years, but here they are honest and listen to what you want from your car. I recommend the dealership to friends and family.
Just bought a BMW 4 series and absolutely love it. It was very simple dealing with Mike at Autovouge. Very helpful and really kept me updated on the process. I traded in my previous BMW and started a new finance agreement with them and they made it painless. I am now a converted AVR man and will more than likely get my next car from them as well. :)
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Recently brought my BMW from Autovogue. Service and the car were both excellent. Love my car gives me a smile every time I get in it.
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Three weeks ago my brother purchased a BMW from Autovogue for 9 k however after the second week the suspension spring had broken my brother had done less than 500 miles in the car. The car was sold with a full years mot done by auto vogue. The car also had a leaking water pump as well this was covered under there £500 warranty which hardly seems worth while. The engine has a serious defect which is burning oil . However my brother then payed out of his own pocket and took the car to BMW it had several major this wrong with it and should of never passed an mot avoid this company and to day the phone got put down on me when complained.
I can mirror the 4 & 5 star reviews written here. The customer experience was first class. Stuart (MD) and Daniel both welcoming, courteous professional people are passionate about cars as I am. Having road tested the car I wanted, they processed the paperwork (V5 and road tax) in readiness of my collecting my prized Autovogue AVR badged BMW 420D M Sport – in white. Beautifully finished and in showroom condition the conversion bodykit really sets the car apart from the normal factory fitted body. I would have no hesitation in recommending Autovogue to anyone, friends or family, their quality cars are stunning, a must see. Yes, their cars are slightly more expensive but you’d expect to pay that bit extra having had the superb upgrade conversion surely! The whole customer service and ultimate experience deserves the justified 5 stars, no question. The car is already getting a lot of attention in the works car park, and it’s a joy to drive. Praise also to Autovogue for their website.
Recently purchased a BMW 4 series M sport . Really happy with the car and the service I received at autovogue. While on site Stuart made me feel more than welcome and allowed me to fix all my insurance change over from their phone whilst he was sorting the finance out. Stuarts colleague "sorry cant remember his name then kindly fixed all my tax out. So that took the stress away from having to do it myself before leaving. Will definitely use Autovogue again in the future and would also recommend them to friends and family.
Stuart was great and the car is fabulous Highly recommend to anyone looking to buy a car from Autovogue
AUTOVOGUE STOCK VEHICLES
Autovogue offer a fine selection of specialist hand picked Sports, Prestige & SUV pre-owned vehicles. With 30 to 40 vehicles in stock and changing daily, Autovogue are confident that they can supply the specialist car you are looking for.
Autovogue aim to offer their clients the model they have in mind from stock, however if you do not see the model you are looking for at this time Autovogue locator service could help. Please call the Autovogue sales team to find out more on +44 01785 220101 or email sales@autovogue.com
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1990
Excellent | 51 | |
Very Good | 1 | |
Average | 0 | |
Poor | 3 | |
Terrible | 14 |
Autovogue (Closed Down)
St. Albans Road Industrial Estate St Albans Road
Stafford
Staffordshire
ST16 3DR
Mon | 9am - 6pm |
Tue | 9am - 6pm |
Wed | 9am - 6pm |
Thu | 9am - 6pm |
Fri | 9am - 6pm |
Sat | 9am - 6pm |
Sun | By pre-arranged appointment |
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