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69 reviews from our car dealer reviews community
Leave a review for Autovogue (Closed Down)
Leave a review

69 reviews from our car dealer reviews community

Leave a review for Autovogue (Closed Down)
Leave a review
"530d m sport "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having purchased my bmw from this so called Bmw specialist, “auto vogue” the dpf light came on straight away after the drive home. To which I was told is not covered under any warranty and I would have to foot the bill to rectify this problem my self. Their in house so called Bmw technician is full of excuses just to avoid fixing any of the issues which came to light in few days after having the vehicle, as I noticed the heated seat doesnt work, to which I was told my heated seat doesn’t work because Bmw drives complain of wet bottoms, which is the most ridiculous thing I’ve heard of. In my opinion auto vogue has worst customer service in the motor trade and very poor craftsmanship, from my personal experience, it should be auto-rouge specialist in selling faulty car,.

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"Poor warranty with car purchase"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would have given a zero star rating if I could. Eight weeks after I bought a BMW 3 series coupe from Autovogue, a front spring broke at speed on M5, narrowly avoiding an accident. Repair bill ran to £1500 (bronze warranty did not cover suspension). The company never offered anything to me as a gesture of goodwill either towards the repair bill. "Satisfactory quality" or "fit for purpose" (under the 2015 Consumer Rights Act) makes an interesting read. Be warned.

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+2 Found this review helpful
"Overall a positive experience "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my purchase through AVR. They done a top job with converting my car, extremely happy. Mike the Salesman was great and willing to go the extra mile.

"Fast & Furious"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a BMW 4 series M20.d with full AVR upgrade from Autovogue. I had previously purchased a 325i BMW from the dealership, and the Autovogue team have been excellent through out the process. We had kept the 325i for five years, and during the time the car was a pleasure to be driven. I have listened to many salesmanship waffle over the years, but here they are honest and listen to what you want from your car. I recommend the dealership to friends and family.

"Great Car - Great Company - Easy process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a BMW 4 series and absolutely love it. It was very simple dealing with Mike at Autovouge. Very helpful and really kept me updated on the process. I traded in my previous BMW and started a new finance agreement with them and they made it painless. I am now a converted AVR man and will more than likely get my next car from them as well. :)

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+0 Found this review helpful
"Great cars great dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently brought my BMW from Autovogue. Service and the car were both excellent. Love my car gives me a smile every time I get in it.

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+0 Found this review helpful
"Avoid this shocking company "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Three weeks ago my brother purchased a BMW from Autovogue for 9 k however after the second week the suspension spring had broken my brother had done less than 500 miles in the car. The car was sold with a full years mot done by auto vogue. The car also had a leaking water pump as well this was covered under there £500 warranty which hardly seems worth while. The engine has a serious defect which is burning oil . However my brother then payed out of his own pocket and took the car to BMW it had several major this wrong with it and should of never passed an mot avoid this company and to day the phone got put down on me when complained.

"Happy Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can mirror the 4 & 5 star reviews written here. The customer experience was first class. Stuart (MD) and Daniel both welcoming, courteous professional people are passionate about cars as I am. Having road tested the car I wanted, they processed the paperwork (V5 and road tax) in readiness of my collecting my prized Autovogue AVR badged BMW 420D M Sport – in white. Beautifully finished and in showroom condition the conversion bodykit really sets the car apart from the normal factory fitted body. I would have no hesitation in recommending Autovogue to anyone, friends or family, their quality cars are stunning, a must see. Yes, their cars are slightly more expensive but you’d expect to pay that bit extra having had the superb upgrade conversion surely! The whole customer service and ultimate experience deserves the justified 5 stars, no question. The car is already getting a lot of attention in the works car park, and it’s a joy to drive. Praise also to Autovogue for their website.

"Ants"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a BMW 4 series M sport . Really happy with the car and the service I received at autovogue. While on site Stuart made me feel more than welcome and allowed me to fix all my insurance change over from their phone whilst he was sorting the finance out. Stuarts colleague "sorry cant remember his name then kindly fixed all my tax out. So that took the stress away from having to do it myself before leaving. Will definitely use Autovogue again in the future and would also recommend them to friends and family.

"Vicky"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stuart was great and the car is fabulous Highly recommend to anyone looking to buy a car from Autovogue

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Dealership Information

AUTOVOGUE STOCK VEHICLES

Autovogue offer a fine selection of specialist hand picked Sports, Prestige & SUV pre-owned vehicles. With 30 to 40 vehicles in stock and changing daily, Autovogue are confident that they can supply the specialist car you are looking for.
Autovogue aim to offer their clients the model they have in mind from stock, however if you do not see the model you are looking for at this time Autovogue locator service could help. Please call the Autovogue sales team to find out more on +44 01785 220101 or email sales@autovogue.com

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1990

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
69 reviews4 out of 5 stars — Rated Very Good
Excellent
51
Very Good
1
Average
0
Poor
3
Terrible
14

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    Contact Information

    Address

    Autovogue (Closed Down)
    St. Albans Road Industrial Estate St Albans Road
    Stafford
    Staffordshire
    ST16 3DR

    Opening times
    Mon 9am - 6pm
    Tue 9am - 6pm
    Wed 9am - 6pm
    Thu 9am - 6pm
    Fri 9am - 6pm
    Sat 9am - 6pm
    Sun By pre-arranged appointment

    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Autovogue (Closed Down)

    Company Formed: 1990
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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