Anj, June 2018
"5 Star Customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a car last year from Autozone, I was very impressed with the friendly staff and my car was expertly valeted ready for me to drive away. I am that impressed with Autozone I even talked my husband into going there and again the staff remembered us and was very helpful and professional. He wanted a car quickly and he was driving away within 3 hours. Would highly recommend Autozone for a quick, friendly and professional service.
+1 Found this review helpful
Christopher Gill from Autozone (UK) Limited in response to 5 Star Customer service
Hi Anj, thank you for coming back to us again we were more than happy to help a returning customer. We hope your both really happy with your cars and we hope to see you both again in a few years. Cheers
Andrew D, June 2018
"5 Star Customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent customer service, couldn't do enough for us, I was trying to rush the sale through to get the car quicker, they wouldn't let me as they wanted the car to be perfect. Only dealership I have known to go above and beyond and not just for the sale, would recommend to family and friends
+1 Found this review helpful
Christopher Gill from Autozone (UK) Limited in response to 5 Star Customer service
Thank you very much for leaving us a nice review, it's always nice to hear. We are pleased we were able to help and we hope to see you again in a few years when your ready for a new one again. Cheers
Dale C, June 2018
"car purchase from autozone wakefield"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
bought my Mercedes from chris and paul in march 2018..great customer service and aftersales care they cant do too much for you and to help you and I would definitely recommend them to my family and friends.....had few small issues with car and they were taken care of straight away with no arguments....great company would highly recommend
+1 Found this review helpful
Christopher Gill from Autozone (UK) Limited in response to car purchase from autozone wakefield
Hi Dale, thank you for taking the time to leave us a nice review it's always appreciated. And thank you for referring a family member
Christopher Gill from Autozone (UK) Limited in response to car purchase from autozone wakefield
Hi Dale, thank you for leaving us a nice review mate and thank you for referring a family member to us too. We hope your both really happy with you new cars and we look forward to seeing you again in a few years once your ready for a new one again. Cheers
Albin, June 2018
"Amazing Service"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Danny, Chris and Paul what amazing team.
Professional with very high standards. These lads helped me where others let me down. I got beautiful car with affordable repayments.
Straight forward with paper work. No messing around. Will definitely recommend 100%.
Cheers guys.
Albin
+3 Found this review helpful
Christopher Gill from Autozone (UK) Limited in response to Amazing Service
Hi Albin, thank you for leaving us a nice review. We hope that your happy with the car and hope to see you again in the future when your ready for a new one again. Cheers
Paula A, June 2018
"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can not thank autozone enough. I bought my car having been refused credit else where. The staff are friendly and helpful, having had a slight problem with my car i also got the chance to meet the aftersales team who where happy to help and sorted my problem while i waited. I would highly recommend autozone and would be more than happy to deal with them again.
+3 Found this review helpful
Christopher Gill from Autozone (UK) Limited in response to Great customer service
Hi Paula, thank you for taking the time to leave us a nice review. It was a pleasure to deal with you and we hope your new car is living up to expectations. Hope to see you again in the future when your ready for a new one again. Cheers
Jonathan G, June 2018
"superb"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Chris and the team are brilliant they arrange finance and you can drive a new car away within hours would highly recommend.
+2 Found this review helpful
Christopher Gill from Autozone (UK) Limited in response to superb
Hi Jon, thank for you leaving us a nice review it's always nice to hear. We hope your new car is doing you well and we hope to see you again in the future when your ready for a new one again. Cheers
Darren W, June 2018
"avoid avoid not even worth one star "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Avoid autozone uk ltd, sold me a problem car, had various people contact me after they readmy review on their facebook page repair garage useless. car been with them 2.5 weeks and still not repair seeking legal advice to get my money back.
+1 Found this review helpful
Darren Wiles in response to avoid avoid not even worth one star
just to update got my car back today and five minutes later car gores into limp mode and esp fault got told by an autozone driver that it was the way i drove my car what a joke car now back with them awaiting a response from them but think going to ask for my money back and refund of payments and deposit
Christopher Gill from Autozone (UK) Limited in response to avoid avoid not even worth one star
Hi Darren, we do acknowledge you had an issue with the vehicle and we are really sorry that this happened. I would genuinely like to thank you for your patience whilst we got this matter dealt with, I hope you have many years happy motoring now without further issue. If you do have any further issue please don't hesitate to get in touch.
Simon, May 2018
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Went to go get a car .Was amazed with how was treated Danny was 5 star treat us great thank you
+1 Found this review helpful
Christopher Gill from Autozone (UK) Limited in response to Great service
Hi Simon, thank you for taking the time out to leave us a nice review it's always nice to hear, we hope your really happy with your new car and we hope to see you again in a few years once your ready for a new one again. Cheers
Debbie, December 2017
"NIGHTMARE DEALERSHIP - STAY AWAY"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a ford fiesta from these people a few months back, nothing but problems ever since, they advertise that every vehicle is serviced, no way !!!
The vehicle has had nothing but problems, the brakes were failing, the gearbox was crunching, oil was leaking from under the car, I moved from Wakefield shortly after purchasing the vehicle, back down to Cornwall where I am from, they never return any calls, i asked them if they could cancel the agreement just 29 days after purchasing the vehicle, they said "Under No Circumstances Would they Cancel", I approached the finance company only to be told it could be cancelled if the Sales Company agreed, they did not, so now I have ended up paying the same again as the value of the purchase price !!
STAY AWAY FROM AUTOZONE !!! BAD COMPANY, BAD VEHICLES, BAD PEOPLE !!!
+4 Found this review helpful
Lisa in response to NIGHTMARE DEALERSHIP - STAY AWAY
Take him to court. We did and got full refund plus costs back. Happy to share learnings.
CHRISTOPHER GILL from Autozone (UK) Limited in response to NIGHTMARE DEALERSHIP - STAY AWAY
Hi Debbie, I would like to apologise for the delay in responding to you, we are new to this review site so I have only just picked up on it, Please could you give me a call on 01924 360 533 and press option 1 and ask for Chris, If you can give me some info on what went wrong I will look at assist with your issue in the best possible way. Many Thanks
Mark M, June 2017
"Absolutly Shocking "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Went for a car with these absolutely shocking service no call backs from them always full of excuses hes on other phone or he will call back never happens, got the car eventually kept breaking down and had to go to a garage in horbury which is a trek for me, stay well clear and prey on bad credit people
+1 Found this review helpful
Christopher Gill from Autozone (UK) Limited in response to Absolutly Shocking
Hi Mark, I am sorry to see this review. If the vehicle had an issue but our garage sorted it out for you I don't see what more we could do? Unfortunately sometimes vehicles do develop issues but we pride ourselves on the fact that we honour 100% of warranty claims within the first 3 months. We do not prey on people with bad credit, we offer a full range of finance products from 2.99% for those with good credit, we do advertise heavily towards sub-prime as this is our particular area of expertise having more lenders in this sector then some of the biggest brokers in the UK, if there is anything that I can do to help or you have any on-going concerns please give me a call and we'll have a chat. Our number is 01924 360 533, if you press option 1 and ask for Chris I will look to assist in any way I can. Many Thanks
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
