Brought a astra grc from this man witch had just passed an mot and brake.test took home had it checked to.find back calliper seized needed new back.disks had the front checked to find the brake pad had broken away from.the metal and metal was cracked had to have work done our selves when the car was under a 3 month warranty have took pics of work.done and dates and will.be contacting trade and standards and the garage that mot it should have never passed and no.respone

Went to a view a car described as "stunning" which was anything but and not properly prepared for sale - the car looked like it had only been wiped over with a cloth (could still see the dirty swirl marks which came off easily with a light drag of the finger) and had some tyre shine applied. The car had one kerbed alloy, another alloy with a significant area of corrosion, knocking front suspension, extensive damage to front bumper requiring a respray and lots of other cosmetic damage that would have easily come out with a good machine polish. We asked to take the car for a test drive and the first response form the vendor was not to introduce himself but to ask whether we were happy with the price! This quickly escalated into not wanting us to take the car out to get it dirty for him to have to spend another two hours cleaning the car. I have never come across such appalling interpersonal and sales skills - refusing a test drive and then arguing with a customer within seconds of meeting and engaging with them!!! How can you trust and do business with a car salesman who behaves like this? Eventually went for a test drive where we noticed the knocking suspension, which the vendor tried to explain as being caused by the undulating road surface! It wasn't, it's more likely to be worn upper wishbones, a known problem with the model. The car was otherwise ok to drive, but the experience had been so soured by that time we walked away. I can only imagine what would happen if we'd bought the car and later found another problem with it - from our experience of looking to buy a car from this vendor I fully imagine the aftersales would be dreadful, based upon our experience of someone who argues about a test drive when trying to sell a car to save themselves an alleged two hours cleaning! Which leads me to easily believe the problems other buyers have reported here. If you're advertising cars for top money their appearance should at least reflect the price, this car was going to cost another £300+ to be up to the standard of the asking price yet the vendor couldn't be bothered to give it a proper polish, or be nice to customers, and clearly had no intention of paying for the work needed before selling it - we had to get a quote to spray the bumper! Without doubt the worst example of a car salesmanship we have experienced and worst (attempted) car buying experience!

We found a car we were after advertised by Avalon Autos on Autotrader. Contacted Grant who supplied all details of the vehicle. He wasn't in the least bit pushy, just provided the facts and suggested ways forward. We arranged a visit and although Avalon Autos was over 250 miles from where we live, the travelling was well worth it! The car (Audi TT) was just as described and very reasonably priced. Grant was a pleasure to do business with and the deal was concluded. Bottom line; both myself and my wife were very impressed and extremely pleased with the outcome.

PURCHASED A VOLKSWAGEN PASSAT 1.9 TDI ON A 2005. GRANT MARSDEN KEPT HURRYING US ALONG AS HE HAD TO SUPPOSEDLEY PICK HIS KIDS UP.TOLD ME THAT THE KNOCKING NOISE WAS THE ENGINE COVER.CAR WAS WARM AND LOADED UP WITH OIL.....SOON AS WE PAID HIM.....HE PUT THE SHUTTER DOWN AND OFF HE WENT.AFTER THIRTY MILES ON THE MOTORWAY...THE OIL LIGHT CAME ON.RECOVERED IT HOME TO FIND THE OIL PUMP HAS GONE.SPOKE TO MR MARSDEN WHO ADVISED SOLD AS SEEN AND ITS YOUR OWN FAULT.HE THOUGHT HE HUNG UP......I OVERHEARD HIM AND HIS RACIST COMMENTS.SHAME ON YOU MARSDEN AND YOUR FRIENDS WHO LEAVE THESE REVIEWS FOR YOU. I HOPE YOU GET CAUGHT OUT AT SOME POINT AND SOMEONE GIVES YOU WHAT YOU DESERVE

Grant was honest from the start, he advised that all his cars were priced correctly and there were no discounts, he let us look at the car we were interested in , left us alone for as long as we wanted. He answered any questions we had , on the part Ex deal he offered us nearly £900 more than an large well known car supermarket type place. Grant even offered to pay for the hand book that was missing, ( but it’s online and I can print it ) .The car we bought was very competitively priced and a lot lower than a dealership. Overall a nice guy who we would go back too if we needed a car in the future.

Amazing bloke, amazing car, fantastic value for money. Grant really does go that extra mile. Can’t fault the experience, Brilliant.

Grant went through all aspects of the sale methodically and precise. The retention process of my own private number plate and all on-line matters were dealt with and explained clearly. It was particularly refreshing to deal with a down to earth dealer, who being an ex mechanic , knew his stuff regarding the working of a car. The car itself was exactly as described and completely ready to go. I have absolutely no hesitation in recommending Avalon Autos Chesterfield and will contact them again in the future should I wish to change my car. Thanks Grant and good luck for the future.

We called Grant about the car we was interested in, Grant was flexible in when we could come and view the car, At the viewing Grant was not pushy and let us look at our own pace. The car was exactly like the advert - in excellent condition and gave us a fair price for our trade in. The whole process from viewing to driving away was excellent.