Scruffy cars on pitch, kerbed wheels, no customer service or salespeople come to assist. Got completely ignored. Wouldn’t bother coming here again. Not surprised they got there Honda franchise took off them!

I enquired about a Skoda Enyaq via email over the course of a few days. I requested details about a couple of features I was interested in and the salesperson requested the details from their local Skoda dealership. Having forwarded me the details of the car's specification they increased the price of the car by over £2k without letting me know. Before the point they increased the price I requested to progress with the purchase. They did not reply to that email because they knew they didn't want to sell it to me having added £2k to the price. I asked about the price change and apparently it's to "reflect the specification of the car"...which they wouldn't have even known about unless I had asked them to find out for me. What a totally ludicrous way to sell cars and treat customers! and what a complete waste of my time!

recently took a visit with my husband to view some of their stock that we saw online. Upon arrival, we never got approached for any help from the salesmen, who saw us out the windows and just didn’t bother!bit of a unorganised jumble of cars closely parked in the centre, doesn’t look very professional, cars were dirty and not presented well. I Felt uncomfortable and unwelcomed. Car valeters stood around smoking e cigarettes and garage mechanics gormlessly walking past who don’t even crack a smile. Wouldn’t recommend, plenty of other Honda dealers in the north lincs area Eg DKeith’s Grimsby that will offer a better experience (where we have just purchased our new car from and are delighted)

Recently bought bmw x3 of this garage. The service was top class by mechanics and especially Garry the salesman, Car needed a good valet before I picked it up, and wheels needed a refurb, both was done immaculately, car looks and drives like brand new. Will do business with them again

This was the first time we had purchased a car totally online and i would recommend Baden Powell Scunthorpe as the whole experience was very positive. Mike and Craig were to two salesmen who linked with me and they were both very good with their communication - explaining the whole process and how it works online. The video of the car was very good and all questions i asked were answered well, showing that they were very knowledgeable about the individual cars that they sell. I am in Scotland, so a long way from Baden Powell so the car was driven up for me, which all went well. Also i felt i got a good price for the car i traded in and that aspect of the sale was straightforward too. Thank you Baden Powell, i have no hesitation recommending you.