Very happy with my Volkswagen Golf from this dealership.

Can't fault the team at Balham Cars London. All my questions were answered on the day and everyone I spoke to was really friendly, you can't ask for much more. I've had my Audi A3 since June now and other than having a small battery issue that wasn't a big deal at all, it's been a great car.

We had a great experience with Balham Cars. Onder (sorry if I spelt the name wrong) was great - he took us on a test drive and we did not feel pressured at all to purchase. We bought a white Ford Focus back in April however I left it a few months to write a review to see how the car would run. We had one issue where a sensor came loose, however we drove it back to the garage (who booked us in without any issues) and they kindly fixed it free of charge. The overall purchasing experience was great, with Onder showing us how all of the buttons etc in the car work, and the aftercare was also great. The only small negative is when we bought the car and drove off, we realised it only had 1 mile of petrol left in the tank. We had to quickly find a petrol station as we were worried we would break down - it would be great if Balham Cars could ensure there is a bit more petrol in the car so we didn’t have such a worry when leaving. Overall however the experience in general was great!

Got an Audi in July, All the staff were pleasant and quick drive away. Had a few issues with the car one was the suspension which was my fault, the guys were more than reasonable with the cost to repair within a few hours had the car back even though they looked really really busy . Will defo carry on using them for anything I need for the car.

So far my Audi is going well since driving away from Balham. I've been driving a reasonable amount, and although I've only had it since July, someone already side-swiped the car and not left any details, which is a pain. But as for everything else, it's been great. John was really great to deal with, he took me out in a couple of cars and was very informative and helpful throughout. Since I’ve never had a car in the UK, he explained everything about the documents I'd be signing and receiving very clearly. Overall, I’ve got no negative feedback, just 5* service all around!

I’m getting along fine with the car and really enjoying it. The only hiccup was discovering that the AC didn’t work, which I found out when it was about 30 degrees😀! but once I informed the team, they handled it very professionally. They got the car in, repaired it, and 30 minutes later, I was back on my way—everything was done for free, which I really appreciated. This is my first time getting a car, so I don’t have much experience to compare it to, but I can’t think of anything I’d change. The team was honest about the car and didn’t try to feed me any lies, even though they knew I didn’t know much about cars, I never felt patronised, which was a big relief.

Other than the radio being fault (which I knew at the point of sale) I'm really pleased with my Honda Jazz and once I get the radio repairs it will be the perfect car. I received really good customer service while making my purchase, so I can't complain.

I can't thank the sales team enough for putting my mind at ease about buying a car that I've never had before. The name escapes who looked after me but they sat me down after looking around the car and explained absolutely everything about the car and in great detail, they even asked what I was hoping to get out of the car to see if it's a good fit for me. Everyone was really professional and friendly, it made buying the car so much better. My Nissan Qashqai has been a lovely vehicle, and everything has worked out well. If I could give a score out of 10 it would be 11.

I'm happy with the purchase. Six weeks on, and I just got back from a road trip from France, where I really put it through its paces. The automatic transmission is new to me, but living in London, I’ve realised that driving a manual is a nightmare, so the automatic/semi-automatic is a welcome change. On the day of the purchase, everything went smoothly with no problems at all. I’ve known the garage for 15 years as they deal with my MOT's, which is why I chose to buy a car from here. My only reason for 4.5 stars is because there’s always room for improvement!

So far so good with my Nissan Juke! - I've not own a Nissan before so it's a welcome change but I'm still getting used to it. I can't remember the salesman's name but he was very helpful and couldn't of done enough for me.