This was my first time visiting Balham and I have to say that I'm very happy with how my car buying experience went. From the initial enquiry to the aftercare, the team has always been very responsive to get any issues resolved and wouldn't spin a web of lies. It's really a dealership you can trust. The condition of the car was great, both body work and mechanically. It's only been around 4 weeks but as I've been back and forth on the motorway, it's had a fair run out with no issues.

After a quick search online I found the perfect car around the corner from me as I'm based in Forest Hill. It was nice to know I didn't have to travel too far to find a great dealership. When I arrived all of the team were brilliant at taking care of any concerns I had about the car. I think it was Charlie who was the main salesman who conducted the sale who was lovely by the way, and I found him to be a really nice guy. I do keep getting a service light come on that needs removing but otherwise, I've got no complaints!

Everything was made so easy when buying our Volkswagen Polo. There wasn't any sort of pressure put on by any members of the team and even though we had a Polo before, it was nice of the team to offer us a test drive. We went ahead with the car and it's been so much better than our old Volkswagen. It was a welcomed upgrade to say the least. I would happily buy a car from here again.

I've known about the dealership for some time now as a good friend of mine has had a few cars from here before and he recommended them to me when I mentioned I was in the market for a new car. I ended up driving away in a Peugeot 3008 which has been a solid purchase. I did have a check engine light come on 3 days after driving it away but it's cleared the error on its own and I reckon it could be because the car has been sitting for a while as it hasn't come on since.

So far my Lexus is going very well and other than a small issue with a light, it's been a great car. I've gone directly to Lexus to get the issue resolved, instead of letting Balham Cars Know know with them being further away. As for the customer service everything went great. I think it was Charlie who looked after me first, but then I was passed to an Irish chap to finalise the paperwork, both were great.

I can't thank John from Balham Cars London enough for all his help while I was buying my Audi A5. From the moment I walked into the dealership, John made the entire experience seamless. He was incredibly friendly and approachable, which instantly put me at ease. What I appreciated most was how informative he was throughout the process; he took the time to explain everything in detail and answered all of my questions with patience and clarity. John was also exceptionally transparent about everything, from the car's history to the pricing and financing options. As someone who has only bought one other car before, this level of honesty and openness made a huge difference to me. The whole process, from browsing the options to finalizing the purchase, was smooth and stress-free.

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Choosing Balham Cars London turned out to be a fantastic decision, even though they were quite a distance from me. The team was incredibly accommodating and went the extra mile to make the process smooth. They sent me a detailed video of the car to ensure I was comfortable with the purchase before moving forward, which was greatly appreciated. Throughout the process, they answered all my questions promptly and kept me well-informed with regular delivery updates. This level of communication made a significant difference and helped me feel confident about the purchase. When the car arrived on time, it looked even better in person than I had imagined. The entire experience with Balham Cars London was excellent, and I highly recommend them for their outstanding customer service and dedication to ensuring a great buying experience.

If I could score higher than 5 stars, I absolutely would. The team at Balham Cars in London was outstanding in every aspect. They were incredibly helpful, efficient, and professional throughout the entire process. I initially went in to look at a specific car, but the salesman suggested considering an Audi A3, which I hadn’t previously thought about. I’m so glad he did. After taking it for a test drive, I quickly realised it was the perfect choice for me. The car exceeded my expectations in terms of performance and comfort. The team’s expertise and personalised recommendations made a huge difference. They made sure I felt confident and informed about my decision without any pressure. It was clear that they genuinely care about matching customers with the right vehicle.

I can't fault the guys at Balham Cars  London. From the moment I arrived, they were incredibly friendly and helpful, which made the whole car-buying process a truly enjoyable experience. The Mini Cooper I purchased has been nothing short of brilliant. It’s a joy to drive, and I find myself looking for any excuse to take it out on the road. The team at Balham Cars London went above and beyond to ensure everything went smoothly. They were patient, answering all my questions and making sure I felt comfortable and informed every step of the way. Their professionalism and genuine care made a significant difference, and it was clear that they value their customers.😁