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The customer service from John was superb from start to finish. He took the time to show me the BMW in detail, sharing his extensive knowledge about the car and it's features. He walked me through everything, ensuring I understood all the technology and options available. I really appreciated how he listened to my questions and addressed all my concerns. 👍
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Aftersales from Balham Cars London Ltd in response to Simply the best
Thank you for your fantastic feedback Ibukunoluwa! We’re so glad to hear that John provided you with superb service and took the time to ensure you felt confident and informed about your BMW. It’s wonderful to know that his expertise and attentiveness made a difference for you. We truly value your trust in us and can’t wait to assist you again in the future! Enjoy your new ride!
So far, so good with my Peugeot; I have had no problems with it. Onder was responsive to all of my questions and kept me updated on the status of things. I am extremely pleased with Onder's service, and there is no reason why I should not give him and Balham Cars London five stars.
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Aftersales from Balham Cars London Ltd in response to Responsive dealer
Hello Afira, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your Peugeot and that Onder provided you with such excellent service. We pride ourselves on keeping our customers informed and happy, so it’s great to know we hit the mark! Your five-star rating means a lot to us, and we look forward to serving you again in the future. Safe travels!
Everything about my Mini Cooper is spot on. John was fantastic—so helpful and knowledgeable. He had all the information I could possibly want. I can't praise John enough; he made the transition so simple. Plus, my Mini Cooper looked exactly like it did in the photos—lovely and clean inside and out. If you're looking for a great car and top-notch service, definitely go see John!
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Aftersales from Balham Cars London Ltd in response to John was very knowledgeable
Hi Ben, Thank you for your wonderful review! We’re so glad to hear that you’re loving your Mini Cooper and that John provided such fantastic service. It’s great to know he made the transition easy for you and that the car met your expectations. We truly appreciate your kind recommendation and can’t wait to welcome you back in the future. Enjoy every moment with your new ride!
John went above and beyond to ensure I felt comfortable and informed about my new car. He patiently showed me everything I needed to know. I've never encountered such outstanding customer service from a car salesman before; it truly was faultless. John's dedication to helping me understand my Toyota Yaris made all the difference. Thank you for making my experience unforgettable!
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Aftersales from Balham Cars London Ltd in response to Unforgettable experience
Hi Richard, Thank you so much for your kind words! We’re thrilled to hear that John provided you with such outstanding service and made your experience unforgettable. It’s fantastic to know he helped you feel comfortable and informed about your new Toyota Yaris. We appreciate your feedback and look forward to seeing you again in the future. Enjoy your new ride!
I can’t thank Onder enough for his incredible help. As someone who had only driven a manual car before, he kindly gave me a mini driving lesson on how to handle an automatic. It was super helpful! He also advised me about getting temporary insurance while I waited for my full coverage, which saved me £200! Now I’m confidently cruising around in my Audi, and I couldn’t be happier. Everything has been fantastic, and I highly recommend this dealership!
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Aftersales from Balham Cars London Ltd in response to Manual to automatic
Thank you for your fantastic review Zoe! We're so glad to hear that Onder was able to help you transition to driving an automatic and that his advice on temporary insurance saved you money. It’s wonderful to know you’re enjoying your Audi and feeling confident on the road! We truly appreciate your recommendation and are here for you anytime you need assistance. Happy cruising!
So far, everything is going well with my BMW! The person who looked after me was fantastic—really sound and attentive. I was very happy with the customer service; they made the entire process feel seamless. I loved having the opportunity to take the car for a test drive before making the commitment to buy the car. It definitely helped me feel confident in my decision.
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Aftersales from Balham Cars London Ltd in response to Sound as a pound
Hello Sachaa, Thank you so much for your wonderful review! We're thrilled to hear that everything is going well with your BMW. It's great to know that our team made such a positive impression and that the test drive helped you feel confident in your decision. We truly appreciate your kind words and look forward to assisting you again in the future! Enjoy your new ride!
From making the inquiry to picking up the keys, it was very easy and straight forward. John was a pleasure to deal with. I was offered a test drive; the paperwork was pushed through quickly, and on the day of collection, the car was cleaned inside and out, which was a nice touch. Easy 5 stars, and I'm sure I will continue to love my Vauxhall Corsa.
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Aftersales from Balham Cars London Ltd in response to Well presented car
Hi Luke, Thank you so much for your glowing review! We’re thrilled to hear that your experience from inquiry to collection was easy and straightforward. It’s great to know that John made such a positive impression and that you enjoyed your test drive. We’re glad you appreciated the clean car on collection day—that little touch means a lot to us! Enjoy your Vauxhall Corsa, and if you ever need anything in the future, don’t hesitate to reach out. We’re here for you!
It's refreshing to visit a dealership where you're treated like a real human being and where you receive straight-forward answers. The two guys that looked after me couldn't do enough to help while I was making my purchase. I'm really happy with my Audi A1. It is a lovely car, and it drives like clockwork.
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Aftersales from Balham Cars London Ltd in response to Happy with my Audi
Hi Ruth, Thank you for your fantastic review! We’re so glad to hear that you felt treated with respect and received straightforward answers during your visit. Our team takes pride in providing a personal touch, so it’s wonderful to know they made your experience enjoyable. We’re thrilled that you’re happy with your Audi A1—it’s a great choice! If you ever need anything or have questions in the future, we’re here to help. Enjoy your lovely new car!
Everything is perfect with my Mazda! The car is running beautifully. Charlie provided excellent service, and he made everything go smoothly. I discovered this dealership while searching for a new car online, and I’m so glad I chose to buy my Mazda from here. Top marks all around, and I’d definitely recommend them!"
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Aftersales from Balham Cars London Ltd in response to So glad I found this dealership
Hello Mohammad, Thank you so much for your wonderful review! We’re thrilled to hear that everything is perfect with your Mazda and that Charlie made the process smooth and enjoyable for you. It’s fantastic to know you found us during your search and chose to buy from Balham Cars. Your recommendation means the world to us! If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your Mazda!
From beginning to end, the customer service I received from Balham Cars London was fantastic. John was down to earth and someone that you could have good banter with. He never tried to force me into the sale and allowed me all the time I needed to decide what I wanted to do. I'm made up with my new car, and I often get people asking me where I bought it from.
Reviewer has confirmed their email address
Balham Cars London Limited is a used car dealer based in Balham where our aim is to help you drive away with the second hand car that suits your needs both practically. We offer some of the most competitive deals on used cars around London and across a variety of car brands. We have a great selection of used cars in all makes and models, from family cars to small hatchbacks, we are confident that we can find the right car.
At Balham Cars London Limited we have a reputation for quality customer service. This is because not only do we have extensive knowledge in used cars, but we have many years experience in selling the right car to the customer. But don't take our word for it, come and visit us and you will see why so many car buyers in the Balham area come back to us for their second car. Even if you are not thinking about changing your car, we can offer you friendly advice. For more information on all our used cars or services browse our website. We should have the car of your choice but if not and you are looking for a specific car that we don't have, please contact us and we will be happy to help you find the right car.
We pride ourselves on our wide range of stock but deals this good don't last and our stock of used cars changes frequently. Don't delay, contact one of the team today to arrange a test drive.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2002
Balham Cars London Ltd
302 - 306 Balham High Road
London
Greater London
SW17 7AA
| Mon | 09.00 - 17.00 |
| Tue | 09.00 - 17.00 |
| Wed | 09.00 - 17.00 |
| Thu | 09.00 - 17.00 |
| Fri | 09.00 - 17.00 |
| Sat | 09.00 - 17.00 |
| Sun | Closed |
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