Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


27 reviews from our car dealer reviews community
Leave a review for Bank Motors
Leave a review

27 reviews from our car dealer reviews community

Leave a review for Bank Motors
Leave a review
"Fabulous service and team "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

OMG friendly from the minute I arrived. Such super service. Down to earth, genuine and honest speak. If I had the dollar I’d have bought two!! 😆

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"What you don't get from Main Dealerships"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I HIGHLY Recommend Bank Motors who went above and beyond with the service I received on the 26/09/2024. Not only did they pick me up from Glasgow Bus Station as I was coming from Ardrossan they also ran me to Rutherglen to pick up a card reader from my branch to transfer the car payment online. As I was about to leave the Bluetooth was not working they immediately Sorted it before I left. Both Stephen and Martin are two down-to-earth guys you will ever have the pleasure to Meet, not only did they both take time to explain every question I had but also as I had never driven a Stop-Start car they took their time to explain everything to me. so 5 out of 5 Stars from Me. Thanks Guys. Robert

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great car, great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

For the first time EVER I actually enjoyed buying a car. In the past I've felt rushed into something I didn't really want with pushy sales staff but not here. It was great to be able to ask questions, take my time, look at the car fully (well...I looked at the colour and liked what I saw - my man on the other hand got right stuck in about the bonnet and engine) and this helped us feel confident about what was being offered. The guys we dealt with were very kind (even when I stalled several times on the test drive 🙈) and made us feel at ease. The car itself is just a beauty and what a transformation the guys worked on her. She had just arrived when we raced over to see her and so the poor guys hadn't even had a chance to work their magic on the cosmetic touches needed but what a job they did. She is just stunning and drives like a dream. I would highly recommend getting a car here as the personal and family orientated service gives you a lovely feeling and Stephen is a pleasure to work with. Thank you to you all for your help, your great conversation and the therapy session you gave me whilst we got the finance sorted. All in all it was a bargain - I got a great car, great service and some great chat on top.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Stay well away !!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this garage, paid cash and Martin couldn't get the money from me quick enough.I live in northern ireland and sailed to Scotland were the car was waiting at the port as we were on the next sailing back to Belfast there was no time really to get a really good look at the car.Now I'm home looked at the car next day and was horrified to see the car was not as I was told it was,this guy Martin said that he had thoughtly checked the car and he said I would not be disappointed no 1 paintwork was blistered and the bottom of the passenger front door had a goudge of 6" were its down to the metal and rusted to he'll well this boy Martin must have had his eyes painted on not to see the problem with the paintwork, I contacted him and the conversation was not very nice on his side alot of shouting and was told he wasn't fixing the paintwork as he said the car was perfect but did try and say it was age related no 2 the car was in a bmw main dealer here in northern ireland yesterday with a recall and when on the ramp the technician came across some issues so again I contacted Martin to ask as the car was under warranty could I have the problems fixed to this he said again in a very raised voice what do you want me to do about it No was the answer,now this car was supposed to have passed its mot but I find it amazing the the windowscreen washers don't work so I looked up the mot online to find out the day before I was to collect car it had failed the mot because of this issue so I find out on way home these don't work and further me looking into the problem it failed the mot because of the same this in 2021 So in closing there probably will be something more to go wrong so my lesson to anyone who has read thus far this boy needs a very wide berth as he is totally not to be trusted and is no help what so ever I wonder does his father know the way his son treats people when doing business with them.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

MARTIN SHAW from Bank Motors in response to Stay well away !!!

In response to your totally unjust accusations, 1- You fail to mention there was no charge for the 6 hours round trip to Stranraer to deliver the vehicle where you had as much time as you required to inspect the vehicle before leaving back to Ireland. 2 - As agreed, the car was paid for before delivery and at date selected by you. 3 - You called about the mark under the bottom of the door over 2 weeks after you got home which is surprising as you state you were horrified after arriving home the next day. We checked with the 27 pictures we had provided you before buying the car and could not see any marks on any door. 4 - Our warranty is not with a BMW main dealer who did not provide any evidence of any work you stated needed done. 5 - We never once raised any voices on our phone calls even when you chose to swear at us. Unfortunately, as in this case it's too easy for a customer to write a negative review when they don't get exactly what they want, even when it's totally unjustified. I'm sure you are enjoying the car now as you have not been in contact to tell us of all the more problems you were going to have.

"Excellent After Sales Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Astra and after 3 weeks the gears started sticking and the engine management light came on. I contacted Bank Motors who advised me to take the car to the garage that they used. I did this and the garage advised the car required a new clutch and sensor. The garage contacted Bank Motors who advised them to go ahead with the repairs without any quibble. All this was sorted out within 4 days from my initial contact with the garage.. Excellent customer service.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Definitely would recommend Bank Motors "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely sales team and fantastic after sales service. They don’t forget about you after the sale. Would buy from Bank Motors again.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Very Helpfull"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Vauxhall Antara from Bank Motors, one little complaint, no water in windscreen wash bottle but not a drama. Went to see a Peugeot 5008 but when I saw the Antara my mind was made up, had to wait till the wife and daughter agreed but hey ho I picked it up 5 days later.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Superior Service And Support"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Chevrolet Orlando From Bank Motors and found the process from beginning to end to be easy and fast. I also required support for the vehicle after purchase and received SUPERIOR support and warranty service from All the Staff at Bank Motors.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would defo recommend Bank Motors, its a family run garage who can not do enough for you from first telephone call to first visit to see car then when bought car the service is second to none Steven and Martin could not do enough for my husband who is disabled and a wee friendly dad who was there on day of collection thanks for everything the dodds family from ardrossan.

Get Car Finance

Reviewer has confirmed their email address

+2 Found this review helpful
"Stear clear.....dishonest "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to view a VW Tiguan at Bank Motors which turned out to be in much poorer condition than advertised. I asked Martin, the salesman whether the car had a full service history and he became very vague. He thought it did, that he'd check in a minute, etc. I then asked if the mileage quoted was guaranteed and to see the service history . He went into a long winded story of how he'd bought the car from a friend, that he'd forgotten to include the car documentation and that he'd pass it along once received. Who the hell would buy a car without documentation? Pointing out the ripple on the rear passenger side and the bumps along the length of the car, I commented that the repair was poor and that the car had obviously been in a glancing side impact. However, it would seem that I'm completely wrong; the ripple is a figment of my imagination and the many bumps along the side are from shopping trolleys. Must be bloody heavy trollies, pushed by maniacal shoppers. The interior was badly worn and soiled for a car with less than 40, 000 miles. This was explained away as being driven by a women with dogs and kids , being not particularly clean. He couldn't get me off the car lot quick enough, when he realised that I didn't believe him and I watched him move the car to up to the back after id accused him of selling a 'clocked' car and left.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

At Bank Motors in Glasgow there is plenty of choice when it comes to finding your latest car. Their showroom has a variety of different makes and models on display including Volkswagen Golf, Mazda 6 and Fiat 500. Further to these great choices they also have finance and part exchange options to help get you on the road. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
27 reviews4.3 out of 5 stars — Rated Very Good
Excellent
21
Very Good
2
Average
0
Poor
2
Terrible
2

Add Review

  • Submit new information

  • Contact Information

    Address

    Bank Motors
    Tollcross Road
    Glasgow
    Glasgow City
    G32 8HB

    Get in touch

    0141 7631788
    http://www.bankmotors.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About Bank Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more