16% Reviews
replied to
58% Recommend
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12 reviews from our car dealer reviews community
Leave a review for Bateman Cars St Albans
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12 reviews from our car dealer reviews community

Leave a review for Bateman Cars St Albans
Leave a review
"Great first car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great first car for my son. Well described and great communication from the seller . I had seen some many cars and was getting disheartened with all the naff cars out there . The Toyota Aygo was perfect and so much better than anything l had seen previously. Would recommend this Seller

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"Great seller, recommended."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Autotrader online listing for a 2022 Citroën ami. Frank's accommodating, friendly & very professional. Vehicle is as described & as new. This purchase was made easy & convenient by Frank, had it delivered to the front door. I would recommend Frank & I'll also use him in future. A very pleasant experience from start to finish. Thanks.

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"Don’t buy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish I had seen these reviews before buying a car from Frank. I took the car to have it health checked at my local garage and the guy said the middle exhaust pipe had a hole and was rusty and leaking amongst another issue that were all spray painted over to hide. He said it shouldn’t have passed the mot inspection which was done a few weeks before we purchased the car. When I called Frank, he said it had nothing to do with him and that the mot place had passed the vehicle. When I called the mot place to to ask why they let the car pass, the woman on the phone was rude and aggressive.

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+1 Found this review helpful
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"Dreadful"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle online due to covid restrictions. Frank was reluctant to converse via text, probably because this meant everything is in writing. I asked about condition of vehicle and was informed there were no issues. I asked specifically about interior and, again, was reassured there were no issues. I viewed the images supplied to Autotrader and all appeared well. I arranged to have vehicle transported to me. On arrival I noted the passenger door and rear panel had had a poor repair with a quick dusting on spraycan paint just enough to fool the photos. Inside was a cut or tear to the rear seat. After a few days and about 20 miles total useage a noise, now diagnosed as first motion shaft bearings, appeared. Frank was not interested in me any more. He tried to palm me off with his equally dodgy (but dealer beneficial) scam warranty company Handler Protect who, if you read Trustpilot reviews, refuse clims left right and centre. Frank claims to be innocent in all this yet he alone failed to comply with consumer law by refusing to accept the responsibility and liability he carries as a dealer. Thats okay Frank; County Court action (probably not the first) arriving on your doorstep very soon unless you wish to start playing ball. I wonder what lies he will conjure up to defend himself on this site. I, however, hold the absolute truth - the car he sold me. Any TV investigative journalist is invited to view it for themselves.

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+2 Found this review helpful
"Excellent buy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased an amazing priced low mileage vehicle from frank. (Citroen C1) The car was cheaper than nearly all of similar spec/ age etc. Immaculate condition, Drove like a dream. Frank was straight to the point and was very trusting and easy to deal with. Highly recommend.

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+0 Found this review helpful
"Very angry man"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had just one business transaction with Frank Bateman. He changes his mind and his stories to fit his argument. Little logic, but lots of hot air. I had a very bad experience and found him to be way too angry, accusing, and unpleasant for my liking. I would advise against doing business with Bateman Cars St Albans as seller or buyer.

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+5 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have now bought 2 cars from Frank, looked at other dealers and came back to him both times. No hard sales-just good advice.

"Untrustworthy Seller"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ok, here is a massive warning for anyone thinking of buy from Bateman Cars in St Albans: Do Not Buy From this Seller (Also known as Bateman Cars or Frank Bateman). To say they lack integrity would be to put it mildly. I have been a victim of their misrepresentation of a vehicle and currently seeking legal counsel. Be especially wary if you are purchasing from them privately. Be very apprehensive of The Frank Bateman character, because lying comes easy to him. If you wish to avoid the predicament I now find myself in which is having a vehicle that does not function as it should and making resale impossible then please stay as far away from this dealer as you can. If you wish to know more about this dealer than contact me on: mmnl_hall@yahoo.co.uk, I will be happy to go into detail about my experience with him.

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+12 Found this review helpful
"Rachel"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a lovely Ford KA, low mileage and great price - all in all an excellent deal! Frank was extremely helpful and genuine, would highly recommend to anyone.

"Richard Beardwell"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a beautiful Fiesta 1.25 on Monday from Bateman Cars in St Albans​ (14/11/2016), drives like a dream , Frank was really helpful I believe that I got an excellent deal from a honest person Thanks Frank.

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Dealership Information

Bateman Cars St Albans is an Independent dealership that is based in St Albans. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
12 reviews3.7 out of 5 stars — Rated Very Good
Excellent
7
Very Good
1
Average
1
Poor
1
Terrible
2

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  • Contact Information

    Address

    Bateman Cars St Albans
    4 Fairway Close
    St Albans
    Hertfordshire
    AL2 2QX

    Get in touch

    07738 016064

    Opening times

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    Dealership Statistics

    58%
    Would recommend this dealer to family and friends
    16%
    Percent of reviews responded to by this dealer

    Additional Information About Bateman Cars St Albans

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