AVOID AT ALL COSTS: Was sold a car (Red Tesla Model X) which had unreported damage in bad condition and sold via distance selling then denied distance selling rights. Tried to blame me for not noticing things in a video which was sent to my phone, under fluorescent lights and quickly walked around without any narration or context. Constantly told car age and milage meant I should expect the car to have had damage and panels resprayed and problems (car is less than 5 years old!). After complaint was emailed some cut and paste terms which was never sent prior or made aware of and then they quickly updated their website to include these which doesn't make sense as the purchase wasn't through their website. Reported to trading standards and court forms filled in ready to go.

DO NOT HAND OVER A DEPOSIT. I drove 3 hours to look at a car at Bayers. Concerns were raised when the salesman told me to ‘bring a smile’ along to the appointment, and when I got there, I was asked if I needed any help reversing my car into their carpark. As a female, being asked to ‘bring a smile’ and being patronised about my driving sent red flags straight away. The car I had come to view was riddled with rust and the front tyre’s legality was questionable. The interior had a vague smell of cigarette smoke and apparently had been ‘valeted’ but that was hard to believe. I took the vehicle for a spin and noticed a couple of issues with the steering and handling of the vehicle. This, coupled with a few other things on the MOT history, really put me off the purchase. Having decided not to purchase the vehicle, the attitude and demeanour of the salesman completely changed. He became passive aggressive, refused to refund my deposit, fobbing me off with the deposit being used to get the car ‘ready’, then he walked off. He didn’t engage in any way to move forward, was curt and quite rude. I’m chalking it up to experience, but would recommend you actively avoid this company, especially if you are female. There is no customer care, they’re just chasing the money and in my opinion, a bunch of charlatans. Judging by a lot of reviews on here, my experience is not uncommon.

Having purchased my dream car from them, I highly Recommend Bayer. They were superb from start to finish, prices are spot on and the team extremely helpful & friendly. I purchased a Bentley from them. I would and will recommend them to anyone and everyone that I know. This is a 100% genuine review. Great company !

I was in the market for buying a van and this company had what I wanted. Called the garage on the West contact. "We'll get back to you" filled out a contact form......nothing. called them again and asked about history on a van "We'll et back to yyou"i have given up on them. If they can't follow through with a call to potentially make a sale then I will go elsewhere. Very disappointed.