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Unfortunately I was stung buying a car from these people. I chased more than 10 times for the service history on the car still to no avail. The gearbox is faulty resulting in not being able to drive the car. Clocked mileage that the garage take no responsibility for. I was due to take the company to small claims but due to my location, it made the cost enormous so now I am left to foot the bill of a gearbox repair amounting to roughly £1350!! I must add, I replaced a few parts on the car at my own cost as they were only minor bits IE ARB droplinks, new battery and ARB bushes. Buyers beware.
Reviewer has confirmed their email address
Glenn from Baytree Car Sales in response to Do NOT buy from here
So this is a very interesting review . this car was a golf r32 a Japanese import (not imported by us) You purchased the car and had it shipped to the Isle of man You did get all of the service history which was in Japanese plus the service work we had carried out on the car . You also was so happy with the car sending me watts app videos of you driving very fast with racing numbers on the car which we have videos off . Then decided to tell me the clutch had issues as well as drop links and bushes . My reply was simply I'm not gonna warrent a car that's used like its been stolen or doing Laps of the nurburg ring as its not classed as general wear and tear .it's a road car not a race car . And the RAC have said the same in regards to the repair
M. Paine in response to Do NOT buy from here
Personally, I feel Glenn should stick to high end cars as he clearly doesn't care about us lower profit minions who can only afford older, more troublesome vehicles.
M. Paine in response to Do NOT buy from here
I have to agree with the response Glenn posted to this one. If you're going to use it for racing, you can't expect someone else to pick up the pieces.
Mark in response to Do NOT buy from here
Just to note. The car wasn’t used for racing. The “racing numbers” was my photography business logo on the side of the car. I had battery issues from day one and sent a video of me doing roughly 70-80mph (derestricted mountain road so well with legal limits) to show the car was now running okay. Gearbox issue was from day one including a number of warning lights on dash. I am also still yet to receive copies of UK service history. As Mr Paine highlighted, Baytree cars don’t respect Consumer Rights Act.
M. Paine in response to Do NOT buy from here
While it's probably a positive experience for most buyers here, to dismiss and deny anything negative occurring is simply unrealistic. Everyone gets it wrong occasionally. Glenn needs to accept that, man up, and hold his hands up to his errors, not just slag off disgruntled customers and try to pass the buck, or attempt to avoid responsibility. I know there are some people out there who will be awkward or try it on, but most people will have genuine issues that should be addressed properly. Nobody wants aggro when you're in need of transport. My own experience with Baytree car sales was the first time I've had a really negative outcome, and I'm nearly 60yrs old and been around, so I know it's not me! _ _ ○|○ ~
Mark in response to Do NOT buy from here
Completely agree. I think location for myself got the better of me as I couldn’t simply ‘turn up’ to this outfit. Also myself paying debit card has majorly stung me with now having a car sitting on the driveway since as I can’t afford the repairs. He says the RAC dismissed the repairs however I have the emails confirming the repair could go ahead (at a max value of £500) and complete failure of the clutch system was a month into owning the car. I am now rocking around in a £500 renault clio with a clutch that has seen better days (it is 20 years old) yet is still out performing my Golf. Mr Paine, it’s not just you and i’m glad you got sorted. Unfortunately I am left paying a monthly fee for a car I can’t drive.
M. Paine in response to Do NOT buy from here
Mark W. There is a thing called chargeback that might get you refunded on a debit card. Ask your bank about it.
Couldn’t have found a better garage to purchase my dream car from the team are friendly and knowledgeable.and any questions I had was answered .car was exzactky what I wanted
Reviewer has confirmed their email address
Great service range rover was serviced and moted as promised then the team delivered ot to house and took my part exchange away for a fair price.3 months later still running well so thought I'd leave a review.
Reviewer has confirmed their email address
Bought car , it was supposed to have a new clutch put in it . We didn’t think it had been done so took to local garage who confirmed it had no new clutch . We gave them the opportunity to correct this , which they did . 1 week later the engine management light came on and car went into limp mode . They kept it for a week , gave it back “ fixed” I drove 8 miles and the same thing happened . They had it back for another week , bought it back fixed, I turned it on the same day and engine management light came on . I phoned Glenn and said I would like my money back . He spent 10 minutes telling me how wonderful he had been and all he had done etc etc then said well the car is nearly out of warranty . I said “ nearly isn’t the same as out of warranty “ He then said he had paperwork in Fri t of him saying I agreed to a 1 month warranty, I had my sales invoice in front of me saying 3 months . He must suffer from delusions obviously poor man . He said if I wanted a refund then to take him to court . I was happy to do this but my husband said get it fixed then get rid of it . So they had it again for 2 weeks , after dropping me off a courtesy car so caked in bird muck I refused to drive it , they gave it back fixed and suprise suprise first time I started it up engine management light came on . I have now sold it , loosing £1500 in the meantime .
Reviewer has confirmed their email address
I would highly recommend Baytree car sales, nothing is too much trouble. Brilliant communication, very patient guy especially when you are a bit fussy about what you want, Glenn is extremely friendly and helpful, approachable, and professional guy. I cannot list any fault, overall, this is a 5* service that go the extra mile and above Highly recommend!
Reviewer has confirmed their email address
ive bought from here several times in the past and have to say its a smooth process ,no pushy sales man following me round just left to my own devices and answered any questions i had about certain cars i wanted .Glenn was great from start to finish cheers baytree car sales for being a cut above the rest
Reviewer has confirmed their email address
I really don’t enjoy giving a local business such a poor review but just feel so frustrated at Bay Tree Car Sales lack of care post sale. The car arrived with rotten front tyres and the car vibrated when driving. There was no spare tyre and they said they would send a repair kit in the post. They didn’t and quite frankly couldn’t care less. Shocking after sales care
Very helpful and great service. Highly recommended 👌🏻
Reviewer has confirmed their email address
This is our third car purchase from BAYTREE CAR SALES, we can highly recommend the cars and after service . we have felt confident in each purchase over several years and no doubt will return again .
just to add to my previous comments ,,mice have made good home in this hand picked car at least the r getting more use of it than i have. P S if the owner thinks these comments are not true why has he not taken action on this matter( because he know they r true,unlike a lot of his other comments
Reviewer has confirmed their email address
Welcome to Baytree Car Sales your number one choice for second hand cars. Based at High road Moulton Near Spalding and High road Whaplode, we pride ourselves on offering a fantastic range of second hand cars to suit all budgets and lifestyles. We update our stock regularly to ensure we can offer cars to suit everyone. If you do not see what you are looking for give us a call on 01406 373474
Why Choose Us?
Our knowledgeable staff are always on hand to give advice and experience on any vehicle and our customer service is first class. This is the reason why most of our customers keep coming back to us.
We supply 12 months MOT on all our vehicles, the remainder of manufacturers warranty or 3 months warranty, which is extendable for up to 3 years. Tyres will have no less that 3mm tread, brake discs and pads will be no more than 70% worn. We will check all outstanding recalls, look after cherished transfers, and finally we finish every car with a full Valet Meguiars Clay Bar, professional polish and detail.
. •Open 362 days of the year
•Free courtesy car available
•Great after sales service
•Honest reliable help and advice
•After hours viewing always available
•Delivery service also available
•3 years warranty available upon request.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1990
Excellent | 15 | |
Very Good | 0 | |
Average | 1 | |
Poor | 2 | |
Terrible | 4 |
Baytree Car Sales
67 High Road
Spalding
Lincolnshire
PE12 6PE
Mon | 09.00 - 17.00 |
Tue | 09.00 - 17.00 |
Wed | 09.00 - 17.00 |
Thu | 09.00 - 17.00 |
Fri | 09.00 - 17.00 |
Sat | 09.00 - 17.00 |
Sun | 09.00 - 17.00 |
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