I went in to Beadles to arrange for the ad blue tank to be filled on my Range Rover, the very nice lady on the service desk let me know that this could be done why I waited and arranged for it to be done. I was over the moon with the whole experience, I was offered a free coffee whilst I waited, 20 minutes later the very nice lady from the service desk brought my keys over to me and confirmed it was all done. She then advised that it had been done free of charge, what a truly nice gesture. Many thanks to this nice lady a real credit to Beadles

Absolute Shambles - After sales & Service Department! I bought a new Range Rover Sport and after 4 months it was in the garage for 6 weeks. The same issue has come back 9 months later when I was told the noise wouldn't come back again as the car was completly striped and rebuilt once it was fixed which it clearly wasn't. When I asked the for warranty receipt/ job card to see what was done last time it happens to have gone missing and not be the system (convenient). I don’t understand how something like that has gone missing? Surely you would have been paid for the technicians time and have a record?? Or do Beadles treat their staff with as much care as their customers. I was then asked to get my solicitor to email and they would send them to my solicitor which I paid for and the documents still haven't been sent to the solicitor or myself... To add insult I’ve been given me a corsa/fiesta as a like for like for a Range Rover Sport ( I even got asked by the receptionist to call enterprise myself to arrange it all as it was getting close to closing time?! Surely that is not acceptable, I tried to call the swanley branch several times thoughout the day to confirm my appointment throughout the day and was fobbed off by them, for them to say Sidcup booked it so they can deal with it. How is that okay to treat customers?! I don’t care who booked it I wanted clarification as to what time to bring my car in to which I still have not got. I have lost all confidence in driving the vehicle, my partner now wont drive the car because she is scared something is going to go wrong with the vehicle. I have also completely lost confidence in the lack of customer service. People work very hard to be able to afford a luxury vehicle for it not to be a luxury at all.

If you'd like to drop your Land Rover off and have it returned with no damage the don't use Beadles of Sidcup. If you are brave enough to use them then document any damage at the point of drop off as they're highly likely to add more and then deny that it was anything to do with them despite their very crowded paring areas,

Appalling service. I booked my car in on 2nd November, the first available date was 15th January, 74 days ahead. The car went in on Friday 15th. I advised when I came I needed the car for the weekend. "no problem." I got it back on Tuesday 19th January with a bill for £1,200. I cannot see the bill but was quoted £199 for an oil change service. Last time I will be going there.

After calling the branch a number of times and being on hold for over 20 minutes to enquire about a car nobody called back . Enquire about the car online , nobody called back . Went into the branch , the staff were too busy chit chatting with each other ! Absolutely awful ! I was going to spend a fair amount of money with them and expected a much better service !

Found the part I was quoted 1800 for at another genuine land rover parts company for 600 less but was told Beadles Land Rover Sidcup couldn’t match the price. Crazy as it was part of the group. Car was dirty when I collected and staff were too busy chatting to serve me when I came to collect.