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32 reviews from our car dealer reviews community
Leave a review for Bedfordshire Car Market
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32 reviews from our car dealer reviews community

Leave a review for Bedfordshire Car Market
Leave a review
"GOOD CUSTOMER SERVICE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

VERY HAPPY WITH THIS DEALERSHIP

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"VERY HAPPY WITH THE PURCHASE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i bought a vehicle from them which is very good and very happy with their service, great guys

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"Cowboy dealers - charlatans "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought an Audi that 'looked' very good from these guys. There was a sound coming from the car which only got worse. Returned the car to them a week after purchase and it has been a very frustrating month since then, constant phone tag with nobody actually telling you anything.... Don't buy from these charlatans! Wish I had read reviews. Not sure how they are AA rated!

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"Total Crooks!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish i'd read reviews on this site before buying a car from this company!. Bought an expensive Range Rover Evoque that looked nice when bought. A day later, the windscreen was leaking from around the seal. Rang the company to complain and when i finally spoke to someone i got told that i must have hit something or someone must have tried stealing the car. ABSOLUTE HOGWASH!!! The car was sold with a leaking windscreen and they knew it! Also, before parting with our money, we asked if the car had a full service history and was told that it did but they didn't have the paperwork. When we contacted JLR to get the service history, we were told that it didn't have one. When we challenged them on this, we were told that it wasn't advertised as having a service history. When i asked if we could return the car and have a refund, we were told that that wasn't possible. I then got the phone put down on me. The company is run by crooks and liars! AVOID!!!!

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"I bought a car 4 months ago"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car 4 months ago and I absolutely wouldn't recommend d anyone buy8ng of this place as once you pay the money that's it you won't get looked after even if you buy a warranty of them. They will simply ignore you.

"CAR HACKS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I will get straight to the point, DO NOT BUY ANY VEHICLE what so ever from BCM. I bought my car on the 21st July 2023, and on the morning of the 22nd of July 2023, I started my car only to be greeted with the most aggressive rough idle and then the engine light came on I checked the fault via the Idrive system and it came back with DRIVETRAIN MALFUNCTION and the TRACKING needs adjustment. I am physically disable and need my car, so for the past sixteen days, I have been driving my car with a faulty drivetrain. I called AUTO PROTECT, the warranty company I joined via BCM Motor Trade, a company that BCM themselves recommend and was told that I would have to pay for the Diagnosis of my vehicle and then I can claim up to a £1000 on my warranty claim. I am angry because companies like BCM are getting away with ripping off the public. I am asking the car loving public not to buy any vehicle from BCM Bedfordshire Motor Trade. The public will only be left with huge repair bills and time wasted being without a vehicle. The motor trade industry in the UK is corrupt, and I believe it is the ULEZ ZONE that has influenced the current corruption in the motor industry.

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"Not happy - complete waste of time,"
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Travelled nearly two hours to view a car. Arrived, car looked great from the start, spent some time looking at it. Agreed to buy it and then noticed shoddy duct tape on windscreen all along the top of windscreen, low battery warning and other things that the sales guy was like it's fine, it's fine. It's not fine. If you're buying a car you don't expect that at all. Refused to fix it and then when asked about discount and went to manager instead only offered 300 off when it would have cost 800 to do after we got a quote! Spoke to another couple who were there at the same time, said avoid at all costs, scam artists, sell cars with major faults then don't help you and fix problems! Also the warranty is a scam so do not buy that. Sold a warranty to this couple when it wasn't even valid on the car they bought! WALKED AWAY. AVOID WASTED JOURNERY!

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"Poor service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please AVOID AVOID I wish I read the reviews before I bought car of these people had my car 24 hours then had major faults took it back they had for 7 weeks had to keep calling to find out what was going on with car finally got it back but I had to pick up would not deliver

" People ,please AVOID!!!this scamers!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst company ever, they sale cars with hidden defects, dealer Jamal, he l wild ,very rude person

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"Worst experience of my life "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Let me tell you all about the worst car buying experience ever & the best piece of advice you will ever get. No matter how good the car looks from here or any reassurances they give you, don’t buy a car from here. You will only be left with regret, sadness and £100s+ out of pocket (& not just from the car purchase). I bought an Audi A4 from BCM. They assured the car had been checked by the AA - 100+ point check and test drive the car for errors. I reserved the car. Within the first mile of testing drive, the presense fault came on. Jeff confirmed they offer 3 months warranty & they would fix it straight away. I bought a 12 months warrant for £500. The warranty Jeff and Amir told me was one they could influence to ensure my car repairs are done properly. I bought the car & I drove less than 3 miles as I went to fill up the car, on my way to home (1.5 hours away). A second fault DPF filter, came up and by this time it was 18:30 and the show room was closed. I called the garage straight away and they stated it should clear out on the motorway. As I’m driving again another fault came on, this time ADblu fault. I text them straight away as Amir said he would get home and email me to confirm they would fix it all etc. The next day I called the garage. They asked me to bring the car back to repair it. I am nurse so I could not change my shifts to come drop the car off so I asked my partner if he could take my car on the Friday and work from there while they fixed it. They were unable to do it on the day despite telling me it would be a half day job and kept the car to fix it. They gave my partner a courtesy car to drive back- the seat belts at the back didn’t work, the air bags weren’t working, the volume did work etc Every day me & my partner called they said it was fixed they were just waiting for this and that. The first day they said they were waiting for the presense camera to be delivered. Then the second day it was fixed they were just waiting to test drive it. The next day it was ow no the camera hasn’t arrived it’s arrived today. The next day it was they’re just fixing the presense now it’ll be with you today. My partner had gone to York & they knew I couldn’t come collect it as i had work. He agreed on Friday that they would drop the car back if it wasn’t ready on the first day and he was going to York. They initially refused when I asked them to drop the car if it was ready. They said they had to wait for a driver. 2 days later no drives. On that day, They didn’t renew my insurance despite me telling them 4 times by email and call days before & on the day. They left me in a car park park pitch black for 2 hours while they screamed at me over the phone when I asked them why. I spent hours trying to get a hold of the right person. A week later and the adblu and presense fault remained. In the end after a week of trouble they refunded the money for the car and warranty. I was £130 out of pocket as I paid £90 for the insurance to be changed, £80 in fuel, £20 road tax and £40 in adblu. None of which was reimbursed. They wasted my time. They left me crying every day. They spoke rudely and screamed at me. They would cut the calls on me and threaten to leave me without insurance or a safe vehicle. On the day my partner went to collect the car they said was repaired. 5 of them tried to intimidate him in the room and I was in LC scared so I rang the police to help him. They wouldn’t give him access to the car to get my belongings. They never gave a single thing in writing and ignored my emails texts and calls. The police told us that it was the adblu fault and they just couldn’t repair it. I am absolutely appalled by the whole ordeal and I cannot believe that it could ever be this bad buying a car. For the first time in my life, I was spending so much money on a car. I saved the entire pandemic. I’m so disappointed. I really hope people read this and know you are dishonest and disingenuous people. I hope you never put anyone what you have put me through and please please heed my warning and don’t go here.

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Dealership Information

Bedfordshire Car Market is an Independent dealership that is based in Luton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
32 reviews1.4 out of 5 stars — Rated Terrible
Excellent
3
Very Good
0
Average
1
Poor
3
Terrible
25

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  • Contact Information

    Address

    Bedfordshire Car Market
    Unit 9 Craddock Road
    Luton
    LU4 0JF

    Get in touch

    01582 249 370
    https://www.bedfordshirecarmarket.co.uk/

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    Dealership Statistics

    9%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Bedfordshire Car Market

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