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32 reviews from our car dealer reviews community
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32 reviews from our car dealer reviews community

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"Worst dealer in the whole UK"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought a Mercerdes E class worth £15500 from them, the car was sold to me with a major engine fault ( cracked Head gasket). After few days the car was broken down and I was in serious hassles! They didn’t want to know about me and they didn’t want even receive the car for repair even it was within the warranty period of 3 month. Bunch of scammers! Avoid them, otherwise your money will be stolen! All their cars bought from the faulty car auctions! I am taking them to the court for misleading. Anyone having problems with them, should report them on the social network to protect other genuine customers from this cowboy firm! Don’t believe the (2 or 3 reviews rated 5 star) they have made these reviews for themselves, really a group of scammers, Avoid, Avoid, Avoid! You have been warned.

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+4 Found this review helpful
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"Dodgy dealer "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dodgy ford focus 2022 no repairs done

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+2 Found this review helpful
"Cowboys "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Recently Bought An Mercedes A Class A200 From this dealership . Within 3 months I’ve had to return the car to there mechanic 4 times under my warranty . After each time , I asked if I could get a copy of the invoice so I know which part has been changed which they have never done . There customer service and timing is very poor and unprofessional, often having to call up multiple times in the day . I’ve read many reviews of people complaining about the same thing , I’d advise to avoid at all cost

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+5 Found this review helpful
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"Fraudsters"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They sold me a car with £3000 worth of problems and sold me a fake warranty. Absolute scammers. DO NOT buy from them

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+4 Found this review helpful
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"Scammers"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Jaguar XE in August 2021 from these crooks. The car has been sold to me with a faulty rear parking camera and conditionally accepted with a promise of the repair, affecting drive safety sensors. I have been informed that the professionals in this dealership have ordered a wrong part only three times. Then a repair could not take place because the only garage they use has been flooded. After two visits, Saeed, the alleged owner/manager offered a repair on the weekend, delivery of the replacement car for the time of repair and cash compensation for the time and fuel used to resolve the matter. Sad to say none of this happened two months later. They also seem to fail responding to any emails, including complaint logged on 01.10.2021. They are dishonest and untrustworthy. If you think about giving them your money, please reconsider. Probably, just like me, you will end up taking these crooks to the small claims court. Avoid at all cost !!!

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+3 Found this review helpful
"Steer Clear of these cowboys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

£15,500 spent at this place on an Audi Q7. Had it a few weeks and vehicle cut out on me and wouldn't start. Got it recovered and taken to Audi and £743.60 later they diagnosed the problem. BCM refuse to put their hands up to this charge or even help with this fault in any way. They said my warranty doesn't cover it. (I knew that one was coming) If I could put negative starts on this review I would. Disgusting company and service. Just after your hard earned then left with issues and head aches. I wouldn't recommend this place to anyone. Stay well away :(

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+3 Found this review helpful
"terrible service"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

had a very bad experience with this dealer. I bought a BMW 5 series off them that one of the members from the shop drove home daily from the showroom. I inspected the car on a Thursday and went to pick it up on the following day when the shop was in the process of closing and it was raining very hard so I did'nt get to do a final check. When I went to wash the car 2 days after I realised that one of the rear brake light had water in it as it had cracks in it. When I contacted BCM(luton) they tried to tell me the light was'nt like that when I picked up the car. 2 days later as the temperature was very hot I tried to switch the ac on and that did'nt work either. We came to an agreement that I would fix the ac and they would fix the light however I had to be calling them numerous times daily as I was'nt getting anywhere. Finally they bought the light and I was told by Jay to fit it and send them the invoices but when I did they compensated me for the light but not to fit it. JUST BE CAREFUL WITH THIS DEALER....YOU HAVE BEEN WARNED

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+2 Found this review helpful
"shocking service horrible throughout"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

vehicle not as stated, on arrival vehicle hadnt even been washed, alloys damaged and one certainly would need replacing over a refurb. in the back of the car there was dirty used face masks and inside plastic panels had been scratched with what looked like a knife. Arrogant and of course, it was a used car so i should expect damages.... i would also expect that to be enclosed in the vehicle description to save me driving 5 hour round trip. do not recommend and wouldnt trust anything they sell. check out the review on social media where they had sold a vehicle that had been previously written off.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very professional sale peoples

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+0 Found this review helpful

dave in response to Great service

You work there. false review. the place is horrible and so are their attitude and cars

"Terrible"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible service. I canceled my car contract next day. I still waiting for my deposit back. The credit company still didn't receive money back. And know is over 2 weeks. Just wondering how long takes to send money back?!!!

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Dealership Information

Bedfordshire Car Market is an Independent dealership that is based in Luton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
32 reviews1.4 out of 5 stars — Rated Terrible
Excellent
3
Very Good
0
Average
1
Poor
3
Terrible
25

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  • Contact Information

    Address

    Bedfordshire Car Market
    Unit 9 Craddock Road
    Luton
    LU4 0JF

    Get in touch

    01582 249 370
    https://www.bedfordshirecarmarket.co.uk/

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    Dealership Statistics

    9%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Bedfordshire Car Market

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    Directors: XXXXXXXXXX
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