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77% Recommend
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27 reviews from our car dealer reviews community
Leave a review for Belgrave Motor Company
Leave a review

27 reviews from our car dealer reviews community

Leave a review for Belgrave Motor Company
Leave a review
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly team,great service and a seamless process. Second car we’ve bought and highly recommended.

"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After generally disappointing experiences with car dealers I have recently purchased from Belgrave and found them spot on.Would recommend.

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+0 Found this review helpful
"Deposit "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put deposit on car told I will get it back if I did not want the car never got it back false advertising would recommend not go their.

"Really Good Service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding service by the whole team! and the aftersales is the best i ever experienced!

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"Amazing and easy car buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They helped me to choose my new car and im So happy with it! Definitely will buy again from them!

"Shocking customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Based on my experience with Belgrave Motors, I’d recommend zero stars if that were possible. They lied and tried to pressure me into purchasing a car which I had paid the £250 fee to reserve. The salesman lied about the service history and the car was missing previous MOT certificates and had no invoices of any previous services or work carried out. The car was also missing brake service stamp and the most recent service was carried out by a non-specialist / non main dealer garage – but with no evidence to support what work was carried out. The car in question is a high-performance sports car, so I’d expect the paperwork & service history to be spot on for the £41K purchase price. I had travelled over 130 miles to see the car, based on the lies which were told to me over the telephone. It then took another 45mins before I was refunded the £250 reservation fee by the owner who was clearly upset and has anger management issues before finally insulting me. DO NOT PAY THE £250 RESERVE FEE – Belgrave Motors will try everything to get you to part with more money to purchase the car.

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+7 Found this review helpful
"Excellent experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Range Rover from Belgrave Motor Company recently was impressed with the vehicle, the price,part exchange value and the way I was dealt with which was polite and friendly overall an enjoyable experience.

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+2 Found this review helpful
"Poor Customer Service"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Belgrave Motor Company 9 weeks ago. I told the salesman, Jordan, that" I was at the very early stages" of looking for a Range Rover Sport. Jordan showed me a couple of cars, one of which had a flat battery and took 10-15 minutes to start which was no problem although I was running out of time and had to leave. I said I would return but left no specific timescale. At the time I did not realise that an imminent return would be such a problem. This week I revisited Belgrave and was made to feel quite uneasy by the comment" oh you have decided to come back then", even though I was being attended by somebody different. I looked at the same car again, which took 15 -20 minutes to start with the same flat battery issue, but that happens! I received a couple of personal calls which resulted in me having to leave earlier than planned.I was the accused of being a time waster following a conversation between 2 salesmen after my previous visit. The salesman used going to look for a business card as an excuse for what was obviously a discussion about my custom. I had discussed viewing an alternative car which the salesman did not want to happen and from that point I felt that my customer experience had been compromised. I am not a time waster as the salesman described that" they come across all the time", and have bought an alternative car today. All in all a very poor, one approach, experience.

"Great service from a professional team."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Range Rover Sport from Belgrave motors. It was exactly as described in the advert ,mint condition as were all the cars on display in the showroom and what a selection they had. Salesman Ryan was excellent and couldn’t have been more helpful. I would definitely buy from these guys in the future. Thanks Belgrave Motors , love the car .

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+1 Found this review helpful
"AVOID LIKE THE PLAGUE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT ENTERTAIN THE BELGRAVE MOTOR COMPANY. We were told upon our initial contact that us being in Kent and Belgrave Motors being in Sheffield wouldn't be an issue as they deliver cars all over the UK, We were also promised virtually new tyres on a brand new set of Range Rover rims. After the promises we decided to travel over 200 miles to look at the car where all of a sudden things started to change, now apparently they charge to deliver the car and 3 out of the 4 tyres were approximately 50% worn, also the brake disk on the car were warn to excess which was confirmed by Land Rover. It seems up to the point of deposit they were brilliant however after deposit instead of taking an hour or two to reply its a couple of days and that's after chasing to even get a response. We are now fighting to get our £1000 deposit back which was handed over in good faith however they are completely avoiding this point in every email for 4 days now and we are going to have to take legal action to get our deposit back. AVOID LIKE THE PLAGUE. They give you everything you want to hear and as you get deeper in the deal agreements start changing and the less interested they have been.

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+13 Found this review helpful
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Dealership Information

When you want to buy a prestige car there is a chance that you will need a specialist like Belgrave Motor Company to help you. Located in Sheffield they provide those searching for a used prestige car in the North of England with plenty of choice and high quality options. Stocking coupes, saloons and even 4x4 across the popular makes; they may just have the right car for you. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
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Servicing
Used Car Sales
Van Sales
Warranty
Ratings
27 reviews4.3 out of 5 stars — Rated Very Good
Excellent
22
Very Good
0
Average
1
Poor
1
Terrible
3

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  • Contact Information

    Address

    Belgrave Motor Company
    Tinsley Industrial Estate Shepcote Way
    Sheffield
    South Yorkshire
    S9 1TH

    Get in touch

    0114 256 1100
    http://www.belgravemotors.co.uk

    Opening times
    Mon 09:30 - 17:30
    Tue 09:30 - 17:30
    Wed 09:30 - 17:30
    Thu 09:30 - 17:30
    Fri 09:30 - 17:30
    Sat 09:00 - 17:00
    Sun 11:00 - 16:00

    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Belgrave Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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