Was looking for a new car and come across VIP45 through recommendation of a family member. Amazing and professional service from James! couldn't of asked for more, the car was spotless and was delivered with in weeks, and was everything I was after! Looking to swap my car in again for an upgrade and James is also helping me out, looking forward to it already. Definitely highly recommend everyone :) !!!

As a young girl initially I was hesitant to purchase a car from a bunch of men however I was helped from start to finish. I am in love with my car and dealt with honest and professional staff from start to finish. Can’t recommend these guys enough! Thanks for all the help I will definitely be sending my family and friends

These are massively overpriced cars but marketed to the financially uneducated. Don't be fooled by their "VIP" brand. Don't be lured in with seemingly low monthly costs. Calculate how much you will pay in total for the vehicle and compare with prices elsewhere.

Terrible service. Overpriced cars in terrible conditions. Sleazy, rude arrogant, uneducated, unprofessional. When I called to get more info about a car for sale I was laughed at and ridiculed for the car I was interested in. Later found out as to why, when I saw what a terrible condition the car was in when seen in person. Worst car dealer I’ve ever dealt with. Avoid at all costs. They do not deserve any form of business. If all of them treat their customers like they treated me, then I’m genuinely surprised as to how they manage to sell any cars.

I went to get a car through Vip45, got expected for the car and put a refundable deposit down or what I fought was a refundable deposit. Due to the time we are all going through I lost a lot of work and money so I didn’t go through with the car. I then got belittled by the manager and haven’t got my ‘refundable deposit’ back and then felt like I was being forced into the sale with out be given a final contract with set figures on monthly payments. I’ve got screenshots of the messages. Has anyone one else had the same problem?

Hello all, I bought a car off these chaps. It all seemed well however no one told me it takes 3 weeks to come. 24 working days as they preform 66 point check. This is a complete lie. The previous MOT had an advisory of the fault to fix ASAP. They sold me the car with this fault and then tried to say I caused it. The salesman was Michael Rose. The director and after sales is a joke and so rude and horrible. His name is Narindar he is rude and not helpful. I have texts and WhatsApp to show anyone who wishes to contact me showing their true colours. They are playing smart and fast with their reviews. Branding them self as VIP45 to avoid these bad reviews. I would also be cautious when contacting these guys via social platforms. I would not recommend these guys and please avoid. There other reviews are probably fake

Got a car from VIP45 and within only a couple of months had major problems with the car. In the end total repairs bills came to £3125 of which only £1000 was covered under the warranty that came with the car so I was out of pocket to the tune of £2125 and at no point despite a number of conversations with them did they offer any help. I would not recommend buying or leasing a car from them and if you actually do make sure you get the car checked over independently right at the start and go through the contract with a fine tooth comb. When I had the initial problem I got car repaired with my local garage as I live miles away from Where Bella Cars are based and from then on because I had used a local garage for the initial problem that then left me without recall from them, they wouldn’t help at all and legally I was shafted. They wouldn’t show any type of customer service and help me in any shape or form. They were quick to take my deposit but didn’t want to know when the car started to go wrong, they have no after care service.

Bought a Mini Countryman from Bella cars only a couple of months ago I have been shocked to find that my vehicle requires over £1200 worth of work. The vehicle was sold to me with illegal tyres, brakes that were dangerous, undertray held on with cable ties, Engine fault, cv boot leak and numerous Other items wrong. The owner of Bella cars knows he is selling vehicles in these conditions and doesn’t care about the safety of his customers, he likes to blame everyone but himself and accuses respectable garages Of lying when they diagnose a vehicle. The check sheet you get off him is not worth the paper it’s written on and he uses a dishonest garage to carry out his work for him including a dodgy mot on a vehicle that would have been passed by vosa. (DO NOT BUY FROM BELLA CARS)