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Be very careful if you are buying car from Belmont Autos.. within days of purchasing Honda Civic type r . Brake pad on passenger side grinding and radiator leaking phoned them ,was told brake probly because it not been used for a while.told him it sounded real bad.. anyway ,took car back on Wednesday 11a.m hopeful i could maybe get it back on same day, ha! On the Monday I go to pick it up. Tells me new radiator fitted . Doesn't mention every screw on plastic cover under bonnet is missing and part just sat in place. Also screw driver in engine bay, when I ask about noisy brake pad he says probly coz it sitting for a while .ffs. I actually asked him to come out to car and listen to noise,, his reply was keep using it and if it still same after Christmas holidays he will fit new brakes all round,, outstanding service eh. next day removed wheel and pads were wore down completely,, changed them myself.. this was just the beginning of the problems ...to be continued.....
Angela from Belmont Autos in response to Stay well clear from these
Dear Chris, I have checked our records and we have not sold a Honda Civic Type R in over a year. You have either mistaken us for another garage you purchased from, or this is a false review!! Could you clarify your position within 7 days? We take our customer service seriously and would like to know more about your complaint. Regards, Angela.
George in response to Stay well clear from these
Have you still got the said vehicle, if yes can't be that bad of a dealer, they have been there for years .
I had the joy of picking up my new car from Belmont Autos, the staff went out their way to ensure i had a quick and easy delivery of my new Audi. Would highly recommend to anyone to deal with as the salesman Eddie made the whole journey from start to finish very easy to understand.
Marc from Belmont Autos in response to Fantastic
Mark, Thanks for your much valued custom and for taking the time to review our business. We hope to see you again in the not too distant future. Best regards Marc & Eddie
Bought a car from Belmont, the day after the warranty finished developed a serious fault. Called them to be told nothing they could do as the warranty has ran out. After mentioning Trading Standards I was told to bring the car in it would be £45 just to look at it. As the car is not drivable I would have to get a towtruck to take it up there. Which I couldn't afford. After the treatment I've received wouldn't trust them now anyway. Taken to another garage, seriously out if pocket. Expensive lesson learned
Marc from Belmont Autos in response to Awful
Hi Trudy, Sorry to hear about your bad experience. I would however, like to point out that when you phoned to notify my colleague Eddie that you had a problem with the car, after your warranty had run out, you informed Eddie that you had been driving the car for a month previously with the EML fault light on. It would have been far easier if you had informed us whilst your warranty was still valid. Furthermore, Belmont Autos provided you with a free 12 months RAC recovery plan and you were informed that the car could be transported free of charge to our repairng garage. We were happy to try and assist with the fault, however, there would have been a charge of upto £45 to diagnose the fault. We are here to help, however we can only do so if you are willing to bring the car back to us, unfortunately you chose another option. I'm sorry that there hasnt been a better outcome, however, if we can assist you in the future do not hesitate to contact us. regards Marc
Quoted £25-100, charged £240 - for a teeny car park ding. Would've been cheaper getting the lease company to fix but once they have your car you're screwed. Even had the nerve to say it cost more because HIS bodywork guy made a mistake. Furthermore they did some insurance work at the same time and issued two different invoices of different amounts, causing all sorts of issues with my insurer who is now investigating potential fraud. Finally the car wasn't repaired properly and it took another visit after having all of the sensors go off while driving. I have the receipts thankfully since the garage are claiming it wasnt them! Seriously.
Reviewer has confirmed their email address
Bought my insignia from here from Murray service was fantastic but warranty had ran out less than a week got a problem with my car and gave the garage a call to see if they would Help me and basically got told well your warranty is finished and we can't do anything shocking
Reviewer has confirmed their email address
Bought a car at Belmont autos today thought the service was great I picked a car on Monday then picked it up on the Thursday the lady who dealt with me was amazing .Belmont Autos yous are so lucky having a person like Angela working for yous as she is a real star. Thanks would highly recommend this dealer Top Marks
Reviewer has confirmed their email address
This is my Fourth car from Belmont Autos. I bought an Audi A4 in September and it's been great, I have had no major issues with it at all and it was nice and clean and in very good condition. The dealers are really friendly and helpful and I would always recommend this dealership to anyone.
Reviewer has confirmed their email address
Bought a Mini from Belmont Autos in December. I was delighted with the service I received. The sales man Jim wasn't pushey and was very polite. I had a few minor issues with the car about 3 weeks after I got it and these were fixed without any hassle. Overall a good experience and I would recommend these guys.
Horrendous experience with this dealer. Vehicle faulty 24 hours after purchasing returned numerous times for repair...nothing touched!! Staff very unhelpful unconcerned and lazy. No return of calls and always "out of the office ". Escalated complaint to finance company and dealer denying all knowledge of complaints. Vehicle is unsafe to drive not roadworthy due to several faults and a young child has been made to travel in the vehicle. Owner registered disabled and has no other forms of transport. No courteously car provided when vehicle was returned on a weekly basis for repairs to be carried out when in actual fact car was not even touched! Vehicle still faulty . Would seriously NOT recommend these people to anybody. Should be closed down !!! Very irate customer.
The buying process including getting finance was very smooth but not impressed with much after that. Picked up the car and first thing we had to do was visit the petrol station as it was running on fumes then had to return to garage as there was no aerial. On top of that there was mould on the passenger seatbelt so not exactly a good start but a sign of things to come. In the next few months we had numerous problems with the car and Belmont were not interested in helping out. Eventually had to escalate with finance company but gave up and got rid of the car. Would urge family and friends to avoid.
Belmot Autos in Glasgow is a family run business that has been established for over 40 years. From the prestige and performance models to family runarounds; they have plenty of choice in their stock to look through. Not only do they have all these cars in stock but they also have finance, part exchange and MOT avaialble on site too. Belmont Autos are an RAC Partner dealer and they carry out a documented RAC recommended inspection on every retail vehicle sold.
Car Dealer Reviews have discovered that they also give their customers a FREE 3 month RAC warranty and 12 Months free RAC breakdown recovery. In addition, Belmont Autos will fix on site any problems the car encounters during the first month whether or not it is covered under the warranty, providing the fault is not self inflicted or impact damage etc.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Belmont Autos
1255 Tollcross Road
Glasgow
Glasgow City
G32 8HB
Mon | 09:00 - 18:30 |
Tue | 09:00 - 18:30 |
Wed | 09:00 - 18:30 |
Thu | 09:00 - 18:30 |
Fri | 09:00 - 18:30 |
Sat | 09:00 - 17:00 |
Sun | 12:00 - 17:00 |
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