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Ben was professional, friendly , knowledgeable and efficient. Trading with him was a very pleasurable experience and I would highly recommend him
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Just bought another car from Benedicts, that's two in three months. We really can't fault the cars or service we have received. Pleased is an understatement, would happily use these guys again. In fact I'm already talking to Ben about a car for my son and another for me as a retirement present. Happy to recommend
Reviewer has confirmed their email address
Bought 2 cars from Benedicts Of Bristol now, friends and family have also made purchases. Great buying experience, no pressure and relaxed. Would recommend to anyone looking to purchase a quality used car.
Within 6 months of owning my BMW bought from Benedicts, I had to take it back twice during the 3 months warranty and I have had the AA out twice since. It’s now in a BMW garage getting fixed (£2000 bill) - NEVER again
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In this day and age it’s so refreshing to find a up front and honest dealer I’ve been Back again for Ben to source a vehicle for me and my whole family also will be buying from him also not to. Forget the great people he has working for him thank you very much see you soon alan Teignmouth
Right from the point of the first call through to the initial test drive felt valued and with no pressure. We went off to look at other cars, but ended up coming back, not only did they have the car my wife wanted, but Ben, who I dealt with was superb. Few bits to do on the car, all done, ready to collect a day early, again felt a valued customer. I would recommend a visit if your looking for a car, there really isn’t any pressure sales at all, very relaxed.
Reviewer has confirmed their email address
Amanda from Benedicts Of Bristol in response to Fantastic team
Thank you for leaving us such a great review! Enjoy your new car.
Amanda from Benedicts Of Bristol in response to Fantastic team
Thanks for a great review! Enjoy your new car.
I will remain factual: 1) Benedicts offered £500 for my part exchange vehicle albeit I received £1500 from We Buy Any Car. 2) Purchased vehicle for £12,000, requiring in excess of £3,000 to be spent on new brakes, tyres, temperature sensor, suspension and joints. 3) It was discovered that the vehicle had been sold to me with an odd incorrectly sized front wheel resulting in steering issues. This took a month to resolve with Benedicts insisting that I funded the replacement wheel and returned the incorrect wheel to them, quoting that their priority was the return of the wheel - whilst the cost was refunded to me, the vehicle was sold to me with a fundamental fault, regrettably the priority was not customer service. My advice is to have any prospective purchase thoroughly checked by a mechanic.
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Amanda from Benedicts Of Bristol in response to Disappointing Experience
1 Your car was misdiscribed on the phone for valuation so we advised you to contact we buy any car for a better price 2 You took the car for a health check after purchase to a Porsche specialist local to you who advised of many problems which our pre sale inspection and MOT did not identify. They quoted you for genuine Porsche parts which were not cost effective for the age of the vehicle, we helped them source more appropriate ones and no where near the amount of money quoted was spent 3 The wheel issue was certainly a strange one. Not picked up on purchase or by your specialists health check, indeed not noticed for 9 months+ We feel we went over and above our obligations to try and keep a happy customer but feel whatever we did it would not have been enough.
I would never buy another car from them, I bought a car from the and within days I kept getting warning lights coming up, it was in a garage daily to have things checked, the front tyres were on their limit so had to be replaced, then I had a blow out and the rear tyres were perished so they had to be replaced, the rear brake drums were very thin and the front brake disc was badly scored and also had to be replaced, the first 4 weeks were hell and they didn't want to know, they kept saying they would ring me back but never did.
Biggest regret of my life buying from Benedicts of Bristol. Was top end of my budget. Picked it up with fuel on the red having been told it came in on part ex with a full tank. The thermostat went within couple of weeks. Smoked like anything which looking back through paperwork was previous problem so spent over £1000 getting EGR valves done, two weeks after that the vehicle completely died leaving me on a motorway with no hazards. The RAC warranty supplied with the vehicle is worth nothing, even the RAC garage I took it to said it wasn’t worth the paper it was written on. Would never use this garage again can’t wait to get rid of the car!
Reviewer has confirmed their email address
I purchased a car from Benedicts of Bristol recently and I can’t praise all of the staff more. I financed my vehicle and the process was very fast and sufficient, everything ran smoothly as the staff knew what they were doing and were so lovely and helpful. It only took two hours to test drive the vehicle, have my part exchange vehicle checked out and valued, and to get the finance/warranty/tax etc sorted. Everyone was friendly and couldn’t do enough for me, and beau the dog playing in the dealership was the cherry on the top! I was even shown how everything works in the car including linking my phone to the car and changing settings in the systems to how I wanted them. I highly recommend Benedicts of Bristol to anyone looking for a high spec vehicle for a fair price, and you will get amazing service too! The car was even better in person!
Reviewer has confirmed their email address
Amanda from Benedicts Of Bristol in response to Amazing service, fast and efficient
Thanks for leaving us such a detailed review! It was a pleasure meeting you, enjoy your new car!
Benedicts Of Bristol is an Independent dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Benedicts Of Bristol
Unit 5 Pagans Hill Farm Estates Scot Lane
Bristol
Bath and North East Somerset
BS40 8UN
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