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406 reviews from our car dealer reviews community
Leave a review for BFC Motor-Group
Leave a review

406 reviews from our car dealer reviews community

Leave a review for BFC Motor-Group
Leave a review
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"Faultless experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I must say the experience I had at this dealership was faultless. Nothing was too much bother for them and they looked after me from the moment I walked onto their forecourt until I left with our new Ford Focus. It is taking me a little bit of time to get use to my Ford Focus and all the gadgets but I love it to bits, it is a cracking little car.

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Aftersales from BFC Motor-Group in response to Faultless experience

Hi Kenneth, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"If Carlsberg did dealerships 😉 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been a loyal customer of Berkshire Fiesta centre for over a decade and I can honestly say that they are the best car dealership ever. They have a wide range of models to suit everyone's budget and preference and they always offer competitive prices and excellent service. Johan is amazing to deal with and such a down to earth guy. He is very knowledgeable, friendly and he always goes the extra mile to make sure that I am happy with my purchase. He listens to my needs and preferences and he helps me find the perfect car for me. He also explains everything clearly, patiently and he answers all my questions without any pressure or hassle. I have bought seven cars from Berkshire Fiesta centre and I have never been disappointed with any of them. They are all reliable, comfortable and stylish and they come with great features and warranties. I always enjoy driving them and I get compliments from my friends and family. Berkshire Fiesta centre is more than just a car dealership it is a family of passionate and professional people who care about their customers and their cars. They always treat me with respect and kindness and they make me feel valued and appreciated. They also follow up with me after every purchase to make sure that everything is going well and they are always ready to help me with any issues or queries. If I could score them 6 out of 5 I would do it without hesitation. Thank you Johan and the team for making my car buying journey so easy and enjoyable. You are the best by far!

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Aftersales from BFC Motor-Group in response to If Carlsberg did dealerships 😉

Hello Kennedy, thank you for taking the time to leave us such a wonderful review, we will pass your kind words on to the team. Kind regards, Dominic.

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"Best impressed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am best impressed to say the least. The customer service really stood out to me, the approach they had was brilliant and I can't thank the sales person enough for being so helpful and thorough from start to finish. The sale was easy and straightforward with no messing around. There was no pushiness, I had as much time as I needed and I liked that! I would recommend Berkshire Fiesta to all and I will 100% be back!

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Aftersales from BFC Motor-Group in response to Best impressed

Hello Judy, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"Shaun was brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Shaun was brilliant, he was really friendly, knowledgeable, took on board my concerns, sorted them out for me and kept intouch. I had a little bit of an issue with the finance on my car and I could not find the paperwork for it because I was in a rush so I called Shaun to see if he had the number for the finance company and he took his time to ask someone and get this for me which he did not have to do. He went above and beyond to help me and i'm chuffed to bits with the Ford B Max which I bought from Berkshire Fiesta Centre, it is a great little car and in mint condition.

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Aftersales from BFC Motor-Group in response to Shaun was brilliant

Hi Tracey, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

"A brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Berkshire Fiesta Centre were so helpful, the service the gave was second to none and the car was spotless. I am so pleased.

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"My white van"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have dealt with this company a couple of times and l have never found a more trust worthy company than BFC guys there are fantastic l just recently brought a vauxhall vivaro box van 61k on the clock runs like a dream no issues the same goes for my wife's car so am more than happy to leave this review many thanks to all of the guys from BFC . Peter

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Aftersales from BFC Motor-Group in response to My white van

Hi Peter, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Berkshire Fiesta Centre as I was in serious need of a new car! I found a little Peugeot 108 which was within my budget and it's a really lovely car, super good on fuel too! I use it daily, have put quite a few miles on and haven't had any issues. Really happy with my car and how nice the team are! I think it was Shaun I dealt with and his customer service was excellent.

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Aftersales from BFC Motor-Group in response to ⭐⭐⭐⭐⭐

Hi Ayla, thank you for taking the time to leave us a review, we will pass your kind words on to the team. Kind regards, Dominic.

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"Perfectly happy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been looking for a Ford Kuga for a long time, I had a Qashqai before and I was let down by it on multiple occasions. I fell in love with the Kuga when I sat in the back of my Granddads and realized how nice, comfortable and spacious it is in the back, having two kids these are all important things I look for in a car. I found a really nice one at Berkshire Fiesta Centre, Johan was really really patient with both me and my two kids, helped me source the finance which I didn't think I would get and the customer service in store was just amazing. I couldn't be happier with the car and have been left really satisfied by the whole experience. I will definitely be sending friends and family your way and will be back if I need to change. Worth noting, I had a small issue with the locking, Johan told me to bring the car back and they looked into this straight away for me.

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Aftersales from BFC Motor-Group in response to Perfectly happy!

Hi Jasmine, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"My first big investment "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Upgrading from a Hyundai Coupe to a BMW 1 Series has taken some getting used to. I love the power, its a really nice, comfortable drive, looks smart too. Everything has been really good with the car and I have no cause for concern so far, it performs exactly as expect. Johan dealt with me for the most part, he was really nice, explained everything to me and helped with the finance side of things. I am really happy with everything and will recommend Berkshire Fiesta Centre.

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Aftersales from BFC Motor-Group in response to My first big investment

Thanks for the great review Jamie, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"Customer centered apprch "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my partner have dealt with Berkshire Fiesta Centre and the service they offer is levels above. Johan picked me up from the train station as I live a good 270 miles away, he was welcoming and offered great conversation all the way to see my new car. I was originally looking at a 14 reg Ford Kuga but it sold a little quicker than I hoped. They had another 64 reg which actually turned out to be better specked, it had the parking assist and various things like this which the other didn't have. I believe the Ford Kuga is the best value for money, all round family car, it has plenty of space in the back, it's comfortable and exceptionally good on fuel. 10/10, excellent, customer focused approach which I really liked and I will be sure to buy another car from them in future.

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Aftersales from BFC Motor-Group in response to Customer centered apprch

Hi Arron, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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Dealership Information

BFC Motor-Group

Here at BFC Motor-group, We have been selling high quality Used and Nearly New vehicles since 1976. Our fully functioning workshop & service centre is well equipped to handle all forms of repairs as well as comprehensive diagnostics. 
Since the onset of the Covid-19 pandemic, we have been able to make all of the necessary changes in order to keep all of our customers and staff safe. We offer Fully remote sales, including Video Viewings, Contactless Payment, full Click and Collect services as well as FREE home delivery within 50 miles of our dealership. We are committed to offering the very best levels of service and quality, whilst remaining within restrictions that have been put in place. 
Thank you from everyone here at BFC Motor-group.

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
406 reviews4.9 out of 5 stars — Rated Excellent
Excellent
389
Very Good
14
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    BFC Motor-Group
    A4 Bath Road
    Reading
    West Berkshire
    RG7 5HR

    Get in touch

    01189 712 167
    http://www.berkshirefiestacentre.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About BFC Motor-Group

    Company Formed: 1976
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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