425 reviews from our car dealer reviews community
Leave a review for BFC Motor-Group
Leave a review

425 reviews from our car dealer reviews community

Leave a review for BFC Motor-Group
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"Polite & professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my Ford Fiesta. Domonic and Lemar were both polite and professional and made me feel comfortable buying my car from them. A solid five-star experience from beginning to end.

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Aftersales from BFC Motor-Group in response to Polite & professional

Thanks ever so much for your kind comments and great review! We're are glad you've had a positive experience at BFC Motor-Group & we look forward to helping you again in the future. Kind regards, Dominic.

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"6 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This isn’t the first time we’ve bought a car from Berkshire Fiesta Centre, and it certainly won’t be the last! The team is always incredibly professional, helpful, and, most importantly, never pushy. It’s a refreshing change that's for sure. If I could score them a 6 out of 5, I absolutely would!

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Aftersales from BFC Motor-Group in response to 6 out of 5

Big thanks for taking the time to leave us a review. We'll be saure to pass your kind words on to the team. Kind regards, Dominic.

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"They really care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from BFC Motor Group in Reading and whilst the car wasn't the right fit for me (totally no fault of the dealership), the entire experience was still fantastic. Lemar was so down-to-earth and genuine which is hard to find in sales these days. Without hesitation, they agreed to swap my original choice of vehicle for a Nissan Pulsar, and it's much, MUCH better. Lemar really went above and beyond to make sure I was happy. We even brought the team some biscuits as a thank-you (and trust me, I never hand out biscuits!). I can’t recommend BFC Motor Group enough. They really care about their customers!

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Lemar clarke from BFC Motor-Group in response to They really care

Thank you so much Rebecca it was lovely meeting you and your daughter, and I’m glad that you found what you were looking for in the end. The biscuits were enjoyed very quickly and were gone before we all knew it.

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"My first Tesla"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had no issues with my Tesla so far - fingers crossed I don’t jinx it! Honestly I’m not sure what could go wrong with an electric car, but I’m feeling pretty confident in my decision. Very impressed with both the car and the service so I've no complaints.

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"Lemar was fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lemar was absolutely fantastic - I couldn't have asked for better service. My little Focus hasn't let me down since I bought it either, so as far as I'm concerned it's been a really positive experience.

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"Attention to detail"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service I received both during and after purchasing my Renault has been outstanding. Lemar was friendly and helpful and made sure my car was immaculately presented for my handover. The valeting service definitely exceeded my expectations. The attention to detail from the team at BFC made all the difference.

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"Well taken care of"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m really pleased with my new VW Polo. The staff at the dealership were fantastic and made me feel really welcome. I was able to take the car for a test drive on the day I bought it which was helpful to get a bit of a feel for it. There were a few minor issues with the car initially, but the team managed to resolve them without any hassle so I'd say I'm a very happy customer.

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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I received the perfect service from the team at Berkshire Fiesta Centre, and I'm happy to say that my Ford Eco Sport has been the perfect daily car.

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Aftersales from BFC Motor-Group in response to Perfect

Thanks ever so much for your kind comments and great review! We're are glad you've had a positive experience at BFC Motor-Group & we look forward to helping you again in the future. Kind regards, Dominic.

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"Really happy with the experience"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far I'm getting on fine with my Suzuki Swift! I just need to arrange a day to get the service booklet stamped, but since I’m local to BFC, so I’m happy to pop in. Mechanically, everything is running smoothly. Customer service was great on the day. I was offered a test drive and appreciated the no-pressure approach. Really happy with the experience.

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Aftersales from BFC Motor-Group in response to Really happy with the experience

Thanks for the great review - it’s very much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"All good for the moment"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my second time visiting this dealership because I previously looked at a car from BFC a long time ago, and it's nice to see that not much has changed. The customer service I received was great. I've had the car for a little while now and everything has been all good for the moment *touchwood*

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Aftersales from BFC Motor-Group in response to All good for the moment

Big thanks for taking the time to leave us a review. We'll be saure to pass your kind words on to the team. Kind regards, Dominic.

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Dealership Information

BFC Motor-Group

Here at BFC Motor-group, We have been selling high quality Used and Nearly New vehicles since 1976. Our fully functioning workshop & service centre is well equipped to handle all forms of repairs as well as comprehensive diagnostics. 
Since the onset of the Covid-19 pandemic, we have been able to make all of the necessary changes in order to keep all of our customers and staff safe. We offer Fully remote sales, including Video Viewings, Contactless Payment, full Click and Collect services as well as FREE home delivery within 50 miles of our dealership. We are committed to offering the very best levels of service and quality, whilst remaining within restrictions that have been put in place. 
Thank you from everyone here at BFC Motor-group.

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
425 reviews4.9 out of 5 stars — Rated Excellent
Excellent
406
Very Good
16
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    BFC Motor-Group
    A4 Bath Road
    Reading
    West Berkshire
    RG7 5HR

    Get in touch

    01189 712 167
    http://www.berkshirefiestacentre.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About BFC Motor-Group

    Company Formed: 1976
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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