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392 reviews from our car dealer reviews community
Leave a review for BFC Motor-Group
Leave a review

392 reviews from our car dealer reviews community

Leave a review for BFC Motor-Group
Leave a review
"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honest, fair, polite and friendly without being pushy. Gave me a good px price, delivered to my door and even did rhe V5 paperwork and tax fir me, what more could you ask for 😊😊

After Sales from BFC Motor-Group in response to Great

Thanks for the great review, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant. Everything was sorted for us so we had nothing left to do. They took the stress out of buying a car. Lovely car

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+0 Found this review helpful

After Sales from BFC Motor-Group in response to Great service

Thanks for the great review Joyce, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

"Great service & customer care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Berkshire Fiesta Centre ,Very helpful ,polite great customer care, goes the extra mile Johan very helpful regarding Disability Car and needs ,nothing was too much bother. Totally recommend.

After Sales from BFC Motor-Group in response to Great service & customer care

Thank you for taking the time to leave us a review, we will pass your kind words on to Johan. Kind regards, Dominic.

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"very good dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chuffed with the new motor, thanks to the chaps for all their help, they made it very easy, simple and streamline. I will be back when ready to upgrade 👍

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After Sales from BFC Motor-Group in response to very good dealer

Thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"1 very happy customer!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been speaking to the salesman over the phone and email about the car I wanted to buy and they gave me all the details and information up front, answered all my questions and queries and offered delivery or collection. I choose to collect the car, when I got there it was all ready for me, it was very nice and clean. Customer service over phone and email was fantastic and when I went to collect the staff were so helpful and welcoming. Top notch customer service + great car purchase = 1 very happy customer!

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After Sales from BFC Motor-Group in response to 1 very happy customer!

Thanks for the great review Robert, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"thank you thank you thank you 🙌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Berkshire Fiesta Centre comes with my recommendation, the staff, car and service was just incredible from the start. They talked me through everything, explained all the details and the steps etc, really really informative and helpful. They helped me through the finance and the paperwork too, it was stress-free, easy and quick. I love the car and can't fault the dealer, highly recommend.

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After Sales from BFC Motor-Group in response to thank you thank you thank you 🙌

Hi Miss C, thank you for taking the time to leave us a review, we will pass your kind words on to the team. Kind regards, Dominic.

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"covid safe collection "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm very happy with my recent purchase, very good service, helpful and polite staff and a great arrangement for collection. I recommend berkshire fiesta centre.

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Aftersales from BFC Motor-Group in response to covid safe collection

Hi David thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"Repeat customer - highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have actually used Berkshire Fiesta Centre in the past and I'd dealt with Johan, he was really helpful and never once rushed or pushed me into the sale. When I wanted to upgrade I contacted the dealer, I was pleased to hear Johan was still working there, and again he helped me buy another lovely reliable car. Its perfect, I'm really happy with it. Johan really looked after me, the customer service was very good, even though it was very strange buying a car through a lockdown.

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Aftersales from BFC Motor-Group in response to Repeat customer - highly recommend

Hi Chloe, thank you for taking the time to leave us a review, we will pass your kind words on to Johan. Kind regards, Dominic.

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"Great service and support"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The BFC team got me exactly what I needed when I was looking for an upgrade for my old Golf. They took me through the purchase with care and attention at all times , ensuring a real trust was there - this is so important when you are making such a big financial commitment. I 100% endorse BFC as a reliable, helpful and trustworthy dealership who will go the extra mile to make sure you get the car you want with the support and reliability you need when buying.

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+0 Found this review helpful

Aftersales from BFC Motor-Group in response to Great service and support

Hi thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"The best dealership I've ever used! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I used Berkshire Fiesta Centre a few years back and bought a Vauxhall Insignia, I loved the car and certainly had my moneys worth out of it, but it was diesel and not practical anymore, I have a work car now and it wasn’t going to be used daily, only smaller trips really. I wanted to change for a petrol. I contacted the dealer and enquired on another Insignia they had in (petrol). I explained the situation and they said they would have the diesel back as a trade in. When I called, Johan was so helpful he took all the details of both my car and the car I wanted, he gave me some options as I was still in a finance agreement. He was great. Once the finance was in place and the car was ready Johan called to arrange collection – I really liked that everything was on my terms, he worked around me and everything suited my schedule. I wanted the car ASAP, and they soon got it sorted for me, worked very quickly. I can’t fault the customer service at all, I never felt uneasy, it was very laid back and enjoyable, no pressure. Johan really looked after me, he dealt with everything quickly and efficiently and was so polite and nice to deal with. I will do the same next time I want to upgrade, trade this in and buy another from Berkshire Fiesta Centre, stick to what I know. Very happy with the Insignia, its brand new too so very very nice to drive, smooth and comfortable. Thanks Johan and team, cracking car, smashing price and perfect service – Ill be back in a couple of years.

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Aftersales from BFC Motor-Group in response to The best dealership I've ever used!

Thanks for the great review Paul, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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Dealership Information

BFC Motor-Group

Here at BFC Motor-group, We have been selling high quality Used and Nearly New vehicles since 1976. Our fully functioning workshop & service centre is well equipped to handle all forms of repairs as well as comprehensive diagnostics. 
Since the onset of the Covid-19 pandemic, we have been able to make all of the necessary changes in order to keep all of our customers and staff safe. We offer Fully remote sales, including Video Viewings, Contactless Payment, full Click and Collect services as well as FREE home delivery within 50 miles of our dealership. We are committed to offering the very best levels of service and quality, whilst remaining within restrictions that have been put in place. 
Thank you from everyone here at BFC Motor-group.

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
392 reviews4.9 out of 5 stars — Rated Excellent
Excellent
376
Very Good
13
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    BFC Motor-Group
    A4 Bath Road
    Reading
    West Berkshire
    RG7 5HR

    Get in touch

    01189 712 167
    http://www.berkshirefiestacentre.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About BFC Motor-Group

    Company Formed: 1976
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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