425 reviews from our car dealer reviews community
Leave a review for BFC Motor-Group
Leave a review

425 reviews from our car dealer reviews community

Leave a review for BFC Motor-Group
Leave a review
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"The level of service was top drawer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very pleased with how I was treated and I would have absolutely no hesitations in going back and recommending further. I found a lovely car and I know a bargain when I see one. The car I wanted had been sold previously through Berkshire Fiesta Centre and back as a part exchange, so the boys knew the car and its history. There was a various bits of work that needed doing, scratches, spare wheel etc. They put brand new tyres on, serviced, MOT and got the jobs sorted prior to collection. The lad who handed over the car was very friendly, talked us through everything, a very through and personable service through-out. The car is fantastic, no problems at all, I'm made up with it and can't recommend this place highly enough.

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Dominic from BFC Motor-Group in response to The level of service was top drawer

Hi Anthony, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"Superb car and a very personal service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant customer service, I was looked after very well, the dealer went above and beyond. I am extremely pleased with the car and more so when I collected, it looked superb, it was immaculate, I cant fault in any way, shape or form!

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Dominic from BFC Motor-Group in response to Superb car and a very personal service

Thanks for the great review Anthony, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"nice car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank to this dealer I now own a very nice new car which is just as i expected the dealer advertised the car truly and correctly and no hidden surprises when I got it. I will always recommend now to my friends.

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Dominic from BFC Motor-Group in response to nice car

Hi Mr C, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"lovely gentlemen "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks Berkshire Fiesta Centre for a smooth and simple purchase and providing lovely customer service. It was a pleasant experience and a breath of fresh air not like the typical car sales approach.

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Dominic from BFC Motor-Group in response to lovely gentlemen

Hi Miss J, thank you for taking the time to leave us a review, we will pass your kind words on to the team. Kind regards, Dominic.

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"Returning customer...... always "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are returning customers to Berkshire Fiesta centre, we trust the garage and we trust what we are buying, the staff are incredibly helpful and courteous - so why would we risk going elsewhere? If we ever have a problem we just go back and they sort it out there and then, its usually techy problems, connecting phones etc - we aren't up to speed with it all, but he lads at the office are and always help us out. Customer service at BFC is absolutely amazing, I would be happy to refer any friend or family member here.

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Dominic from BFC Motor-Group in response to Returning customer...... always

Hi Beatrice, thank you for your kind comments and review, we are glad you had another positive experience with BFC. We look forward to helping you again in the future. Kind regards, Dominic.

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"Perfect car and perfect staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just collected my 3rd car from Berkshire Fiesta, firstly I would not go back to a business if I wasn't 100% happy and confident in them. Berkshire Fiesta Centre is the only place I would buy a car from. I dealt with Johan who was extremely helpful, he was amazing. There wasn't a single thing he didnt know about the car, and every single question I asked was answered in detail. The staff are really really good and will look after you - I highly recommend.

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Dominic from BFC Motor-Group in response to Perfect car and perfect staff

Hi Demelza, thank you for taking the time to leave us a review, we will pass your kind words on to Johan. Thank you for your continued custom and support. Kind regards, Dominic.

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"Outstanding dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely amazing dealership, especially Gary in the service department. I bought a car and 2 weeks after the car just wasn't right, I took the car back and they worked hard to find the fault and fix it, and very quickly. I cant fault how Berkshire Fiesta Centre handled and resolved the issue, they were absolutely fantastic with me through-out. I'm over the moon with the car now its back on the road. Everybody went above and beyond to get me back in the car and I cant thank them enough.

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Dominic from BFC Motor-Group in response to Outstanding dealership

Hi Jamie, thank you for taking the time to leave us a review, we will pass your kind words on to Gary. Kind regards, Dominic.

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"go to dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought 5 cars from Berkshire Fiesta Centre and I'd like to think I would continue shopping here for cars for years to come. I actually went down to their showroom when the covid restrictions lifted to ask some questions on my current car I had bought from them, and as we walked in we saw a stunning motor sat there, clean, shiny, looking at me, it was perfect. I had to buy it, there was no way I was leaving without it, so a trip to get something on my car answered resulted in part exchanging and taking a lovely new car home. The chaps down here are absolutely fantastic, they will do what they can to get you what you want. I wouldn't recommend a business if I wasn't 100% confident in them, but I highly recommend Berkshire Fiesta Centre.

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Dominic from BFC Motor-Group in response to go to dealership

Hi Frederick, thank you for taking the time to leave us such a great review, we will pass your kind words on to the whole team. Thank you for your continued custom and support. Kind regards, Dominic.

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"Fantatsic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent dealership, very quick and easy and helpful staff.

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Dominic from BFC Motor-Group in response to Fantatsic

Thanks for the review Mr T, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"Very happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely customer service, very nice people to deal with. I went to collect my new car and it was sooo shiny, it looked brand new it was spotless. I'm chuffed with it. Happy to recommend to others.

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Dominic from BFC Motor-Group in response to Very happy customer

Hi Susan, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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Dealership Information

BFC Motor-Group

Here at BFC Motor-group, We have been selling high quality Used and Nearly New vehicles since 1976. Our fully functioning workshop & service centre is well equipped to handle all forms of repairs as well as comprehensive diagnostics. 
Since the onset of the Covid-19 pandemic, we have been able to make all of the necessary changes in order to keep all of our customers and staff safe. We offer Fully remote sales, including Video Viewings, Contactless Payment, full Click and Collect services as well as FREE home delivery within 50 miles of our dealership. We are committed to offering the very best levels of service and quality, whilst remaining within restrictions that have been put in place. 
Thank you from everyone here at BFC Motor-group.

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
425 reviews4.9 out of 5 stars — Rated Excellent
Excellent
406
Very Good
16
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    BFC Motor-Group
    A4 Bath Road
    Reading
    West Berkshire
    RG7 5HR

    Get in touch

    01189 712 167
    http://www.berkshirefiestacentre.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About BFC Motor-Group

    Company Formed: 1976
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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