Sean W, October 2020
"New and Used car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service and very happy with our new used car. We have used BFC a few times over the years. Treat people well and they will come back, so we have been here again and will do in the future.
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Gavin from BFC Motor-Group in response to New and Used car
Thank you for leaving a review and for your continued custom over the years we really appreciate it. Best Wishes Gavin
Charlotte S, August 2020
"Great service start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service I received from the start was fantastic, Sale persons was very knowledgeable and help me choose between 2 cars and within my budget.
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Gavin Leach from BFC Motor-Group in response to Great service start to finish
Thank you very much for the review. I have passed your comments on to the team. Best Wishes Gavin Leach
Charlton M, July 2020
"Fantastic job"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The sales team was very helpful and knowledgeable, they fit me with exactly what I wanted .the entire experience was superb. Thanks guys
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Gavin Leach from BFC Motor-Group in response to Fantastic job
Thank you for your review. Were pleased your happy and thanks for the business. We remain at your service. Best Wishes Gavin Leach
Steve F, July 2020
"Steve Farrell"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would like to thank Lisa and Johan for a fantastic service they provided for me with looking for the perfect vehicle and working out the easy payment budget they were easy to talk too explained everything so clearly I am so happy with there service
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Gavin Leach from BFC Motor-Group in response to Steve Farrell
Thank you for the 5 Star review. I have passed your comments back to the team. We really appreciate it. Best Wishes Gavin Leach
Allison P, July 2020
"A great company!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had been looking around for a fiesta ST-Lone and saw one on the company website. I rang and immediately got through to Johan who was extremely helpful. We agreed a fair price and after a tiny cosmetic repair to an alloy, the car was delivered to my door in pristine condition. The whole process took just 3 days and communication throughout by Johan was excellent - nothing was too much trouble. Very very pleased!
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Gavin Leach from BFC Motor-Group in response to A great company!
Thank you for your kind comments and for taking the time to review us. We really appreciate your business and glad we culd help. Best Wishes Gavin Leach
Camille, June 2020
"Great team and service!!!!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
With my financial and home circumstances, they were accommodating and speedy to help. I wish all business gave quality service like BFC. I was able to reach them at 630am in my panic when my car had a fault. and it was resolved expeditiously.
I am so glad I've used them.
+0 Found this review helpful
Gavin Leach from BFC Motor-Group in response to Great team and service!!!!
Thank you very much for the feedback. I have to admit we are not normally up at 5.30am but glad we could help during the lockdown! I am sorry that you had the issue in the first place but pleased we got it resolved for you. We remain at your service. Best Wishes Gavin Leach
Adrian M, April 2020
"Buying a second hand car on finance"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff are so friendly at Berkshire Fiesta centre, they bend over backwards to help. Finance all sorted without any fuss, Car cleaned and delivered, the country lockdown didn't cause any problems as BFC worked around it, nothing is impossible at BFC. We now have two cars on the drive from BFC, this is the fourth car from them and we will be back
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Gavin Leach from BFC Motor-Group in response to Buying a second hand car on finance
Thank you for the review Adrian. I know you had a choice so thank you for choosing us again for your motoring needs. These are very difficult and unusual times for everyone so If we can help in any way we will try. Best Wishes Gavin
Ken A, December 2019
"Good staff very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Was changing my car told them what I was looking for they got just what i wanted looked after me very well been with them for years no reason to change
+0 Found this review helpful
Gavin Leach from BFC Motor-Group in response to Good staff very helpful
Ken thanks once for the business. We appreciate you had a choice so thanks for choosing us again. I hope your pleased with the new one and we remain at your service. Happy New Year! Best wishes Gavin Leach
Geoffrey B, September 2019
"A Good Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I dropped into the Crays Pond Garage because I'd been thinking about changing my car and was immediately struck by Oli's helpfulness. It'd been a few years since I'd last bought a car from a dealer and I was impressed by the use of on-line information. We soon found a car we liked and we bought it. So far, we're very happy with the experience
+0 Found this review helpful
Gavin from BFC Motor-Group in response to A Good Experience
Thank you for leaving a 5 star review. We really appreciate the feedback. Best wishes Gavin Leach
Sharon T, September 2019
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a car from Goring branch Oli was amazing from start to finish I got the car within a week of going to see him and I am more than happy with it and the service was amazing. Lisa was also very reassuring and lovely to speak to.
Thanks guys I'm 1 happy customer.
+0 Found this review helpful
Gavin from BFC Motor-Group in response to Great service
Thank you for the 5 Star review and comments. It's really appreciated. Best Wishes Gavin Leach
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