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Absolutely exceptional service, sales reps are brilliant, not pushy, very friendly and accommodating, especially Paul. Also the service team are great too especially Gary. Would highly recommend Berkshire Fiesta Centre. My whole family have bought cars from here for the few years, this is the place to be!! Thank you BFC :) xx
Reviewer has confirmed their email address
Gavin Leach from BFC Motor-Group in response to Top dealership
Thank you so much for taking the time out of your day to give us a review. We appreciate your comments and thank you for the business over the years. Best Wishes Gavin
Cant thank all the staff enough at bfc bracknell , my car had broke down and i was desperate for a car the paul lent me a car while the one i picked was put though the workshop cannot thank the guys enough.
Aftersales from BFC Motor-Group in response to Thanks to all the staff at bfc
Hi Jonathan, thank you for taking the time to leave us a review, we will pass your kind words on to the team. Kind regards, Dominic.
Aftersales from BFC Motor-Group in response to Thanks to all the staff at bfc
Thanks for the great review, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.
Oli and his colleagues were very helpful in securing me the car I wanted. Would recommend Berkshire Fiesta Centre in Bracknell. Thanks everyone.
Gavin Leach from BFC Motor-Group in response to Great service
Thank you for your feedback we really appreciate it.
extremely rude sales people who are only intrested in gaining commission , check cars fully before purchasing as they have tendency to fill with filler especially under front wings spotted two like this whilst looking on forecourt
Gavin Leach from BFC Motor-Group in response to Avoid at all costs
Let me apologise firstly that you had the need to complain in the first place and sorry for the late response on this. I only found this review site by googling Berkshire Fiesta Centre reviews so we were only recently made aware. We have a complaints page on our website so we can respond much quicker here: https://www.berkshirefiestacentre.co.uk/feedback.php I have investigated your complaint thoroughly as we do not tolerate rudeness in any shape or form. I would like to thank you for bringing this to my attention as without your feedback I would not have known. I can confirm that we terminated their employment immediately and they are no longer employed by us. We take great pride in our work and our association with the AA so we are heavily focused on customer service. We appreciate customers like yourself letting us know. Thanks once again. My direct line is 07956 292 292 should you wish to speak to me directly. Best Wishes Gavin Leach
I was looking to trade in my old car for an SUV. Having never owned one, I found the process of trying to select a brand quite daunting especially because of the huge amount of choice available. As usual, Paul was on hand to listen carefully as I explained the type of car that I was looking for. He identified a vehicle that was not only right for my budget but was also ideal for my usage and personal taste. I am confident that this car will serve me as reliably as my previous one did. Berkshire Fiesta Centre in Bracknell- Keep up the good work!!
Aftersales from BFC Motor-Group in response to Exceptional service!
Hi Sarah, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.
They help you out and all the team there if very friendly
Gavin from BFC Motor-Group in response to Nice people to talk to
Thank you for your positive feedback. We really appreciate it.
So on the 7th of Feb 2017 we went to Berkshire fiesta centre to get a new car , the reason why we went there is because we brought a car of there before but didnt have any problems other than fake promises but nothing big ... until now!! So when we arrived there we were greater by Paul the sales rep , we explained what we wanted and you could tell he was half listening... any ways we told him we wanted to get 2 cars and as soon as we said that his eyes lit up as any sales man would... any ways we chose what cars we wanted and told him we were happy to go ahead with the finance.., he told us it would be on a PCP and there would be a ballon payment at the end which we understood, so 6 months down the line... I call up the finance company to get a settlement figure because I was thinking of paying it off or selling it to pay it off... until the finance people told me that It was on a personal loan and that the car was ours ! As soon as I heard that I was thinking how can he not tell us that? Because if I knew I wouldn't of gone for it! This place is misleading , unreliable... and I can't believe that he did this ! Avoid at all cost.. honestly not worth you wasting your time with them , go somewhere else ... I will be contacting the financial ombudsman and I will be taking this further... not happy at all AVOID Berkshire Fiesta Centre in Bracknell!!!!!!
Reviewer has confirmed their email address
All of the Berkshire Fiesta Centre are linked. Having bought cars here for many years I was just under assumption that the dealings where normal. People are nice and helpful but when it comes down to your car breaking down thats when the trouble starts. The AA coverage and checks they rave about are all fake and when your drive off the lot the car breaks down once.. then twice and so on then eventually they will say its your fault and make you pay. Headlights , electrical problems, brakes fell off then motor blew out. They replaced that care with another problem which 2 days brakes fell off again, electrical problems, leaking oil but yet was blamed on usage. Vehicles are generally never clean except whats necessary to sell.
BFC Motor-Group
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1976
BFC Motor-Group
A4 Bath Road
Reading
West Berkshire
RG7 5HR
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 17:00 |
| Sun | 10:00 - 16:00 |
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