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408 reviews from our car dealer reviews community
Leave a review for BFC Motor-Group
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408 reviews from our car dealer reviews community

Leave a review for BFC Motor-Group
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"1 very happy customer!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been speaking to the salesman over the phone and email about the car I wanted to buy and they gave me all the details and information up front, answered all my questions and queries and offered delivery or collection. I choose to collect the car, when I got there it was all ready for me, it was very nice and clean. Customer service over phone and email was fantastic and when I went to collect the staff were so helpful and welcoming. Top notch customer service + great car purchase = 1 very happy customer!

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After Sales from BFC Motor-Group in response to 1 very happy customer!

Thanks for the great review Robert, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"thank you thank you thank you 🙌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Berkshire Fiesta Centre comes with my recommendation, the staff, car and service was just incredible from the start. They talked me through everything, explained all the details and the steps etc, really really informative and helpful. They helped me through the finance and the paperwork too, it was stress-free, easy and quick. I love the car and can't fault the dealer, highly recommend.

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After Sales from BFC Motor-Group in response to thank you thank you thank you 🙌

Hi Miss C, thank you for taking the time to leave us a review, we will pass your kind words on to the team. Kind regards, Dominic.

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"covid safe collection "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm very happy with my recent purchase, very good service, helpful and polite staff and a great arrangement for collection. I recommend berkshire fiesta centre.

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Aftersales from BFC Motor-Group in response to covid safe collection

Hi David thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"Repeat customer - highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have actually used Berkshire Fiesta Centre in the past and I'd dealt with Johan, he was really helpful and never once rushed or pushed me into the sale. When I wanted to upgrade I contacted the dealer, I was pleased to hear Johan was still working there, and again he helped me buy another lovely reliable car. Its perfect, I'm really happy with it. Johan really looked after me, the customer service was very good, even though it was very strange buying a car through a lockdown.

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Aftersales from BFC Motor-Group in response to Repeat customer - highly recommend

Hi Chloe, thank you for taking the time to leave us a review, we will pass your kind words on to Johan. Kind regards, Dominic.

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"Great service and support"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The BFC team got me exactly what I needed when I was looking for an upgrade for my old Golf. They took me through the purchase with care and attention at all times , ensuring a real trust was there - this is so important when you are making such a big financial commitment. I 100% endorse BFC as a reliable, helpful and trustworthy dealership who will go the extra mile to make sure you get the car you want with the support and reliability you need when buying.

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Aftersales from BFC Motor-Group in response to Great service and support

Hi thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"The best dealership I've ever used! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I used Berkshire Fiesta Centre a few years back and bought a Vauxhall Insignia, I loved the car and certainly had my moneys worth out of it, but it was diesel and not practical anymore, I have a work car now and it wasn’t going to be used daily, only smaller trips really. I wanted to change for a petrol. I contacted the dealer and enquired on another Insignia they had in (petrol). I explained the situation and they said they would have the diesel back as a trade in. When I called, Johan was so helpful he took all the details of both my car and the car I wanted, he gave me some options as I was still in a finance agreement. He was great. Once the finance was in place and the car was ready Johan called to arrange collection – I really liked that everything was on my terms, he worked around me and everything suited my schedule. I wanted the car ASAP, and they soon got it sorted for me, worked very quickly. I can’t fault the customer service at all, I never felt uneasy, it was very laid back and enjoyable, no pressure. Johan really looked after me, he dealt with everything quickly and efficiently and was so polite and nice to deal with. I will do the same next time I want to upgrade, trade this in and buy another from Berkshire Fiesta Centre, stick to what I know. Very happy with the Insignia, its brand new too so very very nice to drive, smooth and comfortable. Thanks Johan and team, cracking car, smashing price and perfect service – Ill be back in a couple of years.

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Aftersales from BFC Motor-Group in response to The best dealership I've ever used!

Thanks for the great review Paul, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"5 star service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across this dealership when searching online for a new car. I found a few but the one with Berkshire Fiesta Centre was by far the best value, it was newer, less mileage and come with a fresh MOT and service, it was a no brainer! I spoke to the dealer and organised collection, when I got there the car looked so much better than the photos, it was really clean and inside had been cleaned thoroughly too. It was quick and easy to collect and the hand over was done smoothly. I did have an issue not so long after buying, but the dealer resolved this straight away, very happy with how it was all handled.

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Aftersales from BFC Motor-Group in response to 5 star service

Hi Oliver, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"Great bunch of lads "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have used this dealer for many many years, I think my recent Ford Edge purchase will make it the 11th car from Berkshire Fiesta Centre. I certainly wouldn't have returned so many times if the cars weren't spot on, and if the customer service wasn't excellent. But every time I've bought or been in contact they have been absolutely brilliant and never had issues with the cars I've purchased. The chaps are great, have helped me so many times, not just with purchases, with little niggles, advice, recommending etc. Just all round nice lads, who really will help you. The Edge is perfect, very pleased with it, its lovely to run and very cost efficient. I highly recommend, you won't be disappointed.

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Aftersales from BFC Motor-Group in response to Great bunch of lads

Thanks for the great review Graham, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"Incredible customer service from Johan "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow. Blown away with the efforts Johan went to to help me buy my new car. He was brilliant through-out, extremely helpful, very friendly and had lots of useful information and advice. He displayed perfect customer service and even chucked some free car mats in at the end, that topped it for me. I collected the car a few days after buying, it was ready on time nice and clean. I've used the car daily since buying and its been nothing but perfect. I've always wanted a Ford Ranger, I'm over the moon, I do a weekly clean on it, and I aim to keep it in the pristine condition its in. Thanks to Johan and Berkshire Fiesta Centre!

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Aftersales from BFC Motor-Group in response to Incredible customer service from Johan

Hi Harvey, thank you for taking the time to leave us a review, we will pass your kind words on to Johan. Kind regards, Dominic.

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"New Renault Clio "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am totally in love with my new car!!! I had a a Renault Clio and through no fault of my own it was written off, I was absolutely gutted, I only had it for 2 months and I loved it so much! I decided to go for the same car, just newer, and now I have it - I am just soo happy with it, its 2019 edition so like brand new. The car is lovely to drive, its really smooth and very comfortable. The dealer was superb, really helpful and friendly. I didnt have to do much at all, it was all hands on deck at the dealership and they got it all sorted really quickly for me, they were really nice to deal with. The Clio was delivered professionally and quickly and on time. I'm made up with the car, and all the help the dealer gave me, I will certainly recommend them to others.

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Aftersales from BFC Motor-Group in response to New Renault Clio

Thanks for the great review Chloe, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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Dealership Information

BFC Motor-Group

Here at BFC Motor-group, We have been selling high quality Used and Nearly New vehicles since 1976. Our fully functioning workshop & service centre is well equipped to handle all forms of repairs as well as comprehensive diagnostics. 
Since the onset of the Covid-19 pandemic, we have been able to make all of the necessary changes in order to keep all of our customers and staff safe. We offer Fully remote sales, including Video Viewings, Contactless Payment, full Click and Collect services as well as FREE home delivery within 50 miles of our dealership. We are committed to offering the very best levels of service and quality, whilst remaining within restrictions that have been put in place. 
Thank you from everyone here at BFC Motor-group.

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
408 reviews4.9 out of 5 stars — Rated Excellent
Excellent
390
Very Good
15
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    BFC Motor-Group
    A4 Bath Road
    Reading
    West Berkshire
    RG7 5HR

    Get in touch

    01189 712 167
    http://www.berkshirefiestacentre.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About BFC Motor-Group

    Company Formed: 1976
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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