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408 reviews from our car dealer reviews community
Leave a review for BFC Motor-Group
Leave a review

408 reviews from our car dealer reviews community

Leave a review for BFC Motor-Group
Leave a review
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"Repeat buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've purchased a few cars now from Berkshire Fiesta Centre, I've always been very well looked after and the guys always do their very best to satisfy the needs of the customer. This time round I've purchased a Audi A1, it's lovely, I've been back down with a few minor things and the dealer has sorted this straight away - nothing major. I'm very happy over-all with the new car and the customer service, can't fault them. The staff are helpful, friendly and provide a great service. Highly recommend, I will obviously use again when I'm ready.

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Dominic Leach from BFC Motor-Group in response to Repeat buyer

Hi Martin, Thank you once again for your repeat business! I am sorry to hear that you had some minor issues however I'm glad that we were able to get them sorted for you quickly. We look forward to helping again in the future. Kind regards Dominic

"Mercedes c class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi I want to right this review as is the first time in 30 years of driving I have had service like this from finding my perfect car to picking up Johan has been out of this world and Lisa in finance treated u like a human not a number I will be doing lot of business in future best garage I have ever come across if u need a new car please use these Duncan

Gavin from BFC Motor-Group in response to Mercedes c class

Thanks for the review Duncan. Really pleased we could help. It was myself that collected it and I must admit that car is a beauty! Look after it and thanks again. Best Wishes Gavin

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"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service... from beginning to end ... from Johan got me a great deal on a car .. kept in touch with the progress from start to finish and whole process quick . Clearly knows what he is on about and no pushy salesman either. Would recommend this company 100 percent

Gavin from BFC Motor-Group in response to New car

Thank you for your kind comments and for taking the time to review us. Really pleased you are happy. Best Wishes Gavin Leach

"New and Used car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service and very happy with our new used car. We have used BFC a few times over the years. Treat people well and they will come back, so we have been here again and will do in the future.

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Gavin from BFC Motor-Group in response to New and Used car

Thank you for leaving a review and for your continued custom over the years we really appreciate it. Best Wishes Gavin

"Great service start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service I received from the start was fantastic, Sale persons was very knowledgeable and help me choose between 2 cars and within my budget.

Gavin Leach from BFC Motor-Group in response to Great service start to finish

Thank you very much for the review. I have passed your comments on to the team. Best Wishes Gavin Leach

"Fantastic job"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales team was very helpful and knowledgeable, they fit me with exactly what I wanted .the entire experience was superb. Thanks guys

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Gavin Leach from BFC Motor-Group in response to Fantastic job

Thank you for your review. Were pleased your happy and thanks for the business. We remain at your service. Best Wishes Gavin Leach

"Steve Farrell"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank Lisa and Johan for a fantastic service they provided for me with looking for the perfect vehicle and working out the easy payment budget they were easy to talk too explained everything so clearly I am so happy with there service

Gavin Leach from BFC Motor-Group in response to Steve Farrell

Thank you for the 5 Star review. I have passed your comments back to the team. We really appreciate it. Best Wishes Gavin Leach

"A great company!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking around for a fiesta ST-Lone and saw one on the company website. I rang and immediately got through to Johan who was extremely helpful. We agreed a fair price and after a tiny cosmetic repair to an alloy, the car was delivered to my door in pristine condition. The whole process took just 3 days and communication throughout by Johan was excellent - nothing was too much trouble. Very very pleased!

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Gavin Leach from BFC Motor-Group in response to A great company!

Thank you for your kind comments and for taking the time to review us. We really appreciate your business and glad we culd help. Best Wishes Gavin Leach

"Great team and service!!!!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

With my financial and home circumstances, they were accommodating and speedy to help. I wish all business gave quality service like BFC. I was able to reach them at 630am in my panic when my car had a fault. and it was resolved expeditiously. I am so glad I've used them.

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Gavin Leach from BFC Motor-Group in response to Great team and service!!!!

Thank you very much for the feedback. I have to admit we are not normally up at 5.30am but glad we could help during the lockdown! I am sorry that you had the issue in the first place but pleased we got it resolved for you. We remain at your service. Best Wishes Gavin Leach

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"Buying a second hand car on finance"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff are so friendly at Berkshire Fiesta centre, they bend over backwards to help. Finance all sorted without any fuss, Car cleaned and delivered, the country lockdown didn't cause any problems as BFC worked around it, nothing is impossible at BFC. We now have two cars on the drive from BFC, this is the fourth car from them and we will be back

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Gavin Leach from BFC Motor-Group in response to Buying a second hand car on finance

Thank you for the review Adrian. I know you had a choice so thank you for choosing us again for your motoring needs. These are very difficult and unusual times for everyone so If we can help in any way we will try. Best Wishes Gavin

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Dealership Information

BFC Motor-Group

Here at BFC Motor-group, We have been selling high quality Used and Nearly New vehicles since 1976. Our fully functioning workshop & service centre is well equipped to handle all forms of repairs as well as comprehensive diagnostics. 
Since the onset of the Covid-19 pandemic, we have been able to make all of the necessary changes in order to keep all of our customers and staff safe. We offer Fully remote sales, including Video Viewings, Contactless Payment, full Click and Collect services as well as FREE home delivery within 50 miles of our dealership. We are committed to offering the very best levels of service and quality, whilst remaining within restrictions that have been put in place. 
Thank you from everyone here at BFC Motor-group.

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
408 reviews4.9 out of 5 stars — Rated Excellent
Excellent
390
Very Good
15
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    BFC Motor-Group
    A4 Bath Road
    Reading
    West Berkshire
    RG7 5HR

    Get in touch

    01189 712 167
    http://www.berkshirefiestacentre.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About BFC Motor-Group

    Company Formed: 1976
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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