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406 reviews from our car dealer reviews community
Leave a review for BFC Motor-Group
Leave a review

406 reviews from our car dealer reviews community

Leave a review for BFC Motor-Group
Leave a review
"Smooth, helpful, knowledgeable and happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Four words which the purchase of new vehicle stress free. I am far from a motorhead and happy to keep the same car for years and years. If it has four wheels, a working engine and I keep it serviced then my part is done. Unfortunately my latest car gave up the ghost. I popped into Berkshire Fiesta centre Sean Casey was a massive help, He asked what I was looking for and we set down and when through the available vehicles. Suffice to say within an hour I had bought a Ford Ecosport. The sale was smooth, Sean was both knowledgeable and helpful and I am one happy owner. I picked the car up a week later (delay was down to me) and was immaculate inside and out. Highly recommend

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Aftersales from BFC Motor-Group in response to Smooth, helpful, knowledgeable and happy

Hi, thank you for taking the time to leave us a review, we will pass your kind words on to the team. Kind regards, Dominic.

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"Excellent customer Care Services "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Both Lisa , Dominic and team has yet again exhibited excellent person centred approaches that have been mindful , compassionate and understanding of my own personal needs . The delivery of my car was at the standard and professional values as set out within their services.Thank you. Lisa and team continues to do their due diligence and for this I am truly grateful. I have no hesitations in recommending their services .

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Aftersales from BFC Motor-Group in response to Excellent customer Care Services

Hi, thank you for taking the time to leave us a review, we will pass your kind words on to the team. Kind regards, Dominic.

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"A recommendation that turned out well "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the first time I have used this dealership. I was looking to buy a new car and I was recommend to Berkshire Fiesta Centre by someone that services are older cars. Shaun who was the salesman that looked after me was spot on, he always replied to any emails I sent him and answered any questions that I had and it went very smoothly when I picked up the car. The Ford Fiesta runs like clockwork and is an enjoyable drive, i'm over the moon with it. I would definitely use these again and recommend them to anyone I know that is wanting to buy a car.

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Aftersales from BFC Motor-Group in response to A recommendation that turned out well

Hi, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"A solid five stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Ford Fiesta is a great little car and i'm extremely happy with it up to now. The customer service was first class and they bent over backwards to help me with everything I required off them. A solid five star experience.

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Aftersales from BFC Motor-Group in response to A solid five stars

Thanks for the great review Maurice, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"Great communication "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great communication, an honest seller that does not pressure you into making a purchase. The Honda is as described in the advert, it is mechanically sound and the dream car for me. 5/5

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Aftersales from BFC Motor-Group in response to Great communication

Hi, thank you for taking the time to leave us a review, we will pass your kind words on to the team. Kind regards, Dominic.

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"A 5 ⭐ experience 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn’t be happier with my Ford Fiesta and the service we received from Berkshire Fiesta. They went above and beyond for us to accommodate the collection of our new car. The communication was excellent throughout the sale as well as after the sale to ensure I was happy. A 5 ⭐ experience 👍

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Aftersales from BFC Motor-Group in response to A 5 ⭐ experience 👍

Hi, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"I'm glad we came back here again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband got a car from Berkshire Fiesta Centre in Reading a while ago and he had a fantastic experience with them and the car that he bought from them was so reliable so we decided to go back there to get my car off them recently. Nothing has changed and the service again was outstanding, Dominic who was our allocated sales person was very informative and he knew his stuff about the cars he was selling. I am very pleased that we came back here for my car and this will be our go to dealer in the future.

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Aftersales from BFC Motor-Group in response to I'm glad we came back here again

Thanks for the great review Debra, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"A returning happy chappy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been a customer of Berkshire Fiesta Centre for many years now and bought a few cars off them in the past and the service from them has always being phenomenal. They have always looked after me very well during and after my purchases and they have always made me feel very welcome at their dealership. The most recent purchase I made was for a Audi Q3 and the car is faultless, I absolutely love it. I will see you again in a few years time when i'm ready for an upgrade.

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Aftersales from BFC Motor-Group in response to A returning happy chappy

Hi, thank you for taking the time to leave us a review, we will pass your kind words on to the team. Kind regards, Dominic.

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"Great customer service and aftercare "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hands down, one of the best, easiest and very well informed journeys I have had buying a car. The whole staff at this place were really nice and greet you with a smile on their faces. I wanted to say a big thanks to the salesperson who made this experience very enjoyable, not just his expertise about cars but also understanding my needs and offering advice, even after the sale. I felt comfortable to call them and ask any questions I had and he followed up to ensure I was happy and didn't have any problems with the car. I would recommend this place if you want a stress free car buying experience with a knowledgeable team. Thanks again

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Aftersales from BFC Motor-Group in response to Great customer service and aftercare

Hi, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

"could not be happier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been a customer of BFC for years now and could not be happier with my latest car from there. Really easy process and everything went smoothly again. I really never even thought to look elsewhere as they have always provided a great service.

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Aftersales from BFC Motor-Group in response to could not be happier

Hi, thank you for taking the time to leave us a review, we will pass your kind words on to the team. Kind regards, Dominic.

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Dealership Information

BFC Motor-Group

Here at BFC Motor-group, We have been selling high quality Used and Nearly New vehicles since 1976. Our fully functioning workshop & service centre is well equipped to handle all forms of repairs as well as comprehensive diagnostics. 
Since the onset of the Covid-19 pandemic, we have been able to make all of the necessary changes in order to keep all of our customers and staff safe. We offer Fully remote sales, including Video Viewings, Contactless Payment, full Click and Collect services as well as FREE home delivery within 50 miles of our dealership. We are committed to offering the very best levels of service and quality, whilst remaining within restrictions that have been put in place. 
Thank you from everyone here at BFC Motor-group.

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
406 reviews4.9 out of 5 stars — Rated Excellent
Excellent
389
Very Good
14
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    BFC Motor-Group
    A4 Bath Road
    Reading
    West Berkshire
    RG7 5HR

    Get in touch

    01189 712 167
    http://www.berkshirefiestacentre.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About BFC Motor-Group

    Company Formed: 1976
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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