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As a returning customer to the Birchwood Group Eastbourne I tried to negotiate a deal on a used car. The sales assistant was required to contact her manager to find out whether the price I offered was acceptable. He was not on site and she and several other assistants could not find him. Finally after several phone calls he was located and he refused my offer. So i made a second offer but this time he informed the sales assistant that the forecourt price was non-negotiable. Something he could have said first time and thereby not wasting my and the sales assistance time. Unprofessional. Will never use Birchwood Group in Eastbourne again
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Birchwood Ford Eastbourne
Lottbridge Drive
Eastbourne
East Sussex
BN23 6PX
01323 407105
https://www.birchwoodgroup.co.uk/ford/contact-us/eastbourne/
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