This is the second time we’ve bought a car from Jamie. Such a personable service and always happy to help make things right if there’s an issue. Thank you
Reviewer has confirmed their email address
Aftersales from Dealership in response to Excellent service
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Everything has been okay, I had to take it back the day after I bought it as an engine fault came up, but they have seemed to have fixed it. I also noticed it didn't have any oil and I have now topped that up myself. The service was really nice and good, it was royden who helped. I can't really fault at all. 4/5 purely because I felt they could have checked the vehicle better before selling it but they sorted any issues and that all I can ask.
Reviewer has confirmed their email address
Aftersales from Dealership in response to The service was really nice and good
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Certain specifications I was hoping is not there. I might visit the Nissan showroom to see if these specifications are there in this car. The people were excellent. We've been treated so well. I would give 5.
Reviewer has confirmed their email address
Aftersales from Dealership in response to We've been treated so well
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
I would happily give 5 stars to birchwood especially for Jamie in particular who has always gone above and beyond in helping us with our choices etc. we will always go back to birchwood due to the trust and commitment of Jamie, thank you.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Thank you Birchwood
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
This is the third vehicle I have had from Birchwood, each time I have dealt with Kelvin. I couldn't fault the dealership, every vehicle I have had I have been happy with. Kelvin is great, he is always honest and if there is any issues he will get it sorted. He tells it how it is and is a pleasure to deal with. I wouldn't go anywhere else and I would highly recommend. 5 stars anyday.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Trustworthy dealership
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Car has been lovely so far, I went in person to the dealership it wasn't rushed there was no pressure, just a nice experience. The only thing i Have noticed is that when I saw the online advert it said the car had a satnav, however it doesn't so I think that the Ads do need to be double checked before posting as it was something I was looking for with the car. For that reason I'd give them a 4. It was still a lovely purchase.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Car has been lovely so far
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
It was a great team effort from Birchwood, we dealt with the whole 'family' haha! All the staff were equally as helpful a great group of staff. When we initially viewed the car there was some bits and bobs that needed sorting out so they said they would deliver the car to us after that was done to save us the journey of going back again. We really appricated this and the delivery went well and on time., The car was lovely and clean also. We would of course rate Birchwood a 5 out of 5!
Reviewer has confirmed their email address
Aftersales from Dealership in response to Great team effort
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Great from start to finish, amazing service!
Reviewer has confirmed their email address
Aftersales from Dealership in response to Great from start to finish
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
The dealership is local to me, but it was the first time I had used them. The customer service was really good. I would definitely go back to them based off of this experience (hopefully not anytime soon)! I went for a Smart ForFour as wanted a bit of a change, I have really been enjoying it and had no issues.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Would use them again
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Faultless experience really, dealt with Luke for the majority of the sale which all went well and then Kelvin was there when I signed the paperwork at the end of the deal. It was a nice and quick experience. I came across the dealership while looking on Autotrader for a Ford kuga, everything was as described and pictured as it was on the advert. I have got no complaints about it.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Faultless experience
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 549 | |
| Very Good | 58 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 6 |
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
RM12 4EU
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 17:30 |
| Sun | 10:00 - 16:00 |
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