99% Reviews
replied to
94% Recommend
to friend


613 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
Leave a review

613 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second time we’ve bought a car from Jamie. Such a personable service and always happy to help make things right if there’s an issue. Thank you

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Dealership in response to Excellent service

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
" The service was really nice and good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything has been okay, I had to take it back the day after I bought it as an engine fault came up, but they have seemed to have fixed it. I also noticed it didn't have any oil and I have now topped that up myself. The service was really nice and good, it was royden who helped. I can't really fault at all. 4/5 purely because I felt they could have checked the vehicle better before selling it but they sorted any issues and that all I can ask.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Dealership in response to The service was really nice and good

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"We've been treated so well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Certain specifications I was hoping is not there. I might visit the Nissan showroom to see if these specifications are there in this car. The people were excellent. We've been treated so well. I would give 5.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Dealership in response to We've been treated so well

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Thank you Birchwood"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would happily give 5 stars to birchwood especially for Jamie in particular who has always gone above and beyond in helping us with our choices etc. we will always go back to birchwood due to the trust and commitment of Jamie, thank you.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Dealership in response to Thank you Birchwood

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Trustworthy dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the third vehicle I have had from Birchwood, each time I have dealt with Kelvin. I couldn't fault the dealership, every vehicle I have had I have been happy with. Kelvin is great, he is always honest and if there is any issues he will get it sorted. He tells it how it is and is a pleasure to deal with. I wouldn't go anywhere else and I would highly recommend. 5 stars anyday.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Dealership in response to Trustworthy dealership

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Car has been lovely so far"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car has been lovely so far, I went in person to the dealership it wasn't rushed there was no pressure, just a nice experience. The only thing i Have noticed is that when I saw the online advert it said the car had a satnav, however it doesn't so I think that the Ads do need to be double checked before posting as it was something I was looking for with the car. For that reason I'd give them a 4. It was still a lovely purchase.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Dealership in response to Car has been lovely so far

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great team effort "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a great team effort from Birchwood, we dealt with the whole 'family' haha! All the staff were equally as helpful a great group of staff. When we initially viewed the car there was some bits and bobs that needed sorting out so they said they would deliver the car to us after that was done to save us the journey of going back again. We really appricated this and the delivery went well and on time., The car was lovely and clean also. We would of course rate Birchwood a 5 out of 5!

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Dealership in response to Great team effort

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great from start to finish, amazing service!

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Dealership in response to Great from start to finish

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Would use them again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealership is local to me, but it was the first time I had used them. The customer service was really good. I would definitely go back to them based off of this experience (hopefully not anytime soon)! I went for a Smart ForFour as wanted a bit of a change, I have really been enjoying it and had no issues.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Dealership in response to Would use them again

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Faultless experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Faultless experience really, dealt with Luke for the majority of the sale which all went well and then Kelvin was there when I signed the paperwork at the end of the deal. It was a nice and quick experience. I came across the dealership while looking on Autotrader for a Ford kuga, everything was as described and pictured as it was on the advert. I have got no complaints about it.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Dealership in response to Faultless experience

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
613 reviews4.8 out of 5 stars — Rated Excellent
Excellent
549
Very Good
58
Average
0
Poor
0
Terrible
6

Add Review

  • Submit new information
  • View dealership images

    Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more