98% Reviews
replied to
93% Recommend
to friend


471 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
Leave a review

471 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
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"Good as Gold"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car is good as gold. No concerns (at least none so far!). Excellent support and help from Luke throughout the process.Only thing is I'm waiting for a copy of the pre delivery service schedule, which I need to support the warranty. If could have that, it's a 5 star rating from me. The car was immaculately presented.

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"A tailored service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A truly tailored service from Birchwood. I didn't feel pushed at all and could tell they were genuine about customer experience. I got my car delivered without ever seeing it in person. It was a big commitment, but I was sent many videos and photos and had all my questions answered. The delivery itself was great—it was on time, and the whole process was quick. I would really recommend Birchwood to anyone looking to get a car delivered and have a great customer experience.

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Aftersales from Birchwood Motor Centre in response to A tailored service

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.

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"10 out of 5 for Jamie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

"So far, so good in regard to my vehicle, but this review is going to be just for Jamie at Birchwood. He is one of the best salesmen I have ever come across and dealt with. I cannot put into words how great he was—honestly perfect. He was helpful, honest, and provided the best customer service I've ever known. I am so happy with him, and I will be returning to Birchwood as long as Jamie works there. I give him a 10 out of 5. Thank you so much, Jamie.

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Aftersales from Birchwood Motor Centre in response to 10 out of 5 for Jamie

Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.

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"Sons first car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently went with my son to birchwood to purchase his first car, he has been very happy with it. His test is coming up soon so we got the car to get some extra practice in before this. The staff at Birchwood were brilliant and made the whole experience wonderful for us. There was an oil leak on the car but the staff got this sorted for us straight away, with no issues. Everything was handled amazingly.

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Aftersales from Birchwood Motor Centre in response to Sons first car

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

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"Dean was helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service as a first-time customer. Dean was very helpful and provided a great customer experience. I’ve given a 4 because I feel there’s always room for improvement, but I’d still recommend Birchwood.

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Aftersales from Birchwood Motor Centre in response to Dean was helpful

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.

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"One of the best"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Birchwood has been one of the best dealership experiences I've ever had. Dean helped me on the day, and he honestly couldn’t do enough for me. It was a really great experience. Since getting the car, I’ve been using it daily for commuting, and I haven’t had a single issue. I have full trust in Birchwood—great dealership!

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Aftersales from Birchwood Motor Centre in response to One of the best

Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.

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"Jamie was excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good with my recent purchase, the car is excellent, Jamie was excellent 5 out of 5 for Birchwood.

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Aftersales from Birchwood Motor Centre in response to Jamie was excellent

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

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"First Car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased my first-ever car from Birchwood, a VW Polo, and I am very pleased with it. I did some practice driving over the weekend, and I’m finding it great so far. I dealt with Taj for the majority of the sale, and he was really helpful and professional. It was a quick process, and I have to say that for my first time buying a car, it was a great experience.

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Aftersales from Birchwood Motor Centre in response to First Car

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.

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"pleased with my decision"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with my new vehicle; it’s such a lovely car. I had a Jeep previously, but it wasn’t for me anymore. The Nissan Pulsar is just great, and I’d give it a 12/10! I’ve been going to Birchwood for a while, and each time, they are really good. I am always pleased with the service they provide. Luke, who helped me on the day, was really thorough and went above and beyond to make sure everything was perfect for me. I couldn’t be happier.

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Aftersales from Birchwood Motor Centre in response to pleased with my decision

Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.

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"First experience with Birchwood"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kelvin was really great. I found him to be genuine and he took the time to go through everything about the car with me, as I had my heart set on a specific one. He made sure to go over all the aspects with me. He also came across as honest and had great communication. It made my first experience with Birchwood an amazing one.

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Aftersales from Birchwood Motor Centre in response to First experience with Birchwood

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
471 reviews4.9 out of 5 stars — Rated Excellent
Excellent
428
Very Good
38
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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