Car is good as gold. No concerns (at least none so far!). Excellent support and help from Luke throughout the process.Only thing is I'm waiting for a copy of the pre delivery service schedule, which I need to support the warranty. If could have that, it's a 5 star rating from me. The car was immaculately presented.
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A truly tailored service from Birchwood. I didn't feel pushed at all and could tell they were genuine about customer experience. I got my car delivered without ever seeing it in person. It was a big commitment, but I was sent many videos and photos and had all my questions answered. The delivery itself was great—it was on time, and the whole process was quick. I would really recommend Birchwood to anyone looking to get a car delivered and have a great customer experience.
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Aftersales from Birchwood Motor Centre in response to A tailored service
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.
"So far, so good in regard to my vehicle, but this review is going to be just for Jamie at Birchwood. He is one of the best salesmen I have ever come across and dealt with. I cannot put into words how great he was—honestly perfect. He was helpful, honest, and provided the best customer service I've ever known. I am so happy with him, and I will be returning to Birchwood as long as Jamie works there. I give him a 10 out of 5. Thank you so much, Jamie.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to 10 out of 5 for Jamie
Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.
I recently went with my son to birchwood to purchase his first car, he has been very happy with it. His test is coming up soon so we got the car to get some extra practice in before this. The staff at Birchwood were brilliant and made the whole experience wonderful for us. There was an oil leak on the car but the staff got this sorted for us straight away, with no issues. Everything was handled amazingly.
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Aftersales from Birchwood Motor Centre in response to Sons first car
Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.
Good service as a first-time customer. Dean was very helpful and provided a great customer experience. I’ve given a 4 because I feel there’s always room for improvement, but I’d still recommend Birchwood.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Dean was helpful
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.
Birchwood has been one of the best dealership experiences I've ever had. Dean helped me on the day, and he honestly couldn’t do enough for me. It was a really great experience. Since getting the car, I’ve been using it daily for commuting, and I haven’t had a single issue. I have full trust in Birchwood—great dealership!
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to One of the best
Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.
So far so good with my recent purchase, the car is excellent, Jamie was excellent 5 out of 5 for Birchwood.
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Aftersales from Birchwood Motor Centre in response to Jamie was excellent
Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.
I recently purchased my first-ever car from Birchwood, a VW Polo, and I am very pleased with it. I did some practice driving over the weekend, and I’m finding it great so far. I dealt with Taj for the majority of the sale, and he was really helpful and professional. It was a quick process, and I have to say that for my first time buying a car, it was a great experience.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to First Car
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.
I am really pleased with my new vehicle; it’s such a lovely car. I had a Jeep previously, but it wasn’t for me anymore. The Nissan Pulsar is just great, and I’d give it a 12/10! I’ve been going to Birchwood for a while, and each time, they are really good. I am always pleased with the service they provide. Luke, who helped me on the day, was really thorough and went above and beyond to make sure everything was perfect for me. I couldn’t be happier.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to pleased with my decision
Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.
Kelvin was really great. I found him to be genuine and he took the time to go through everything about the car with me, as I had my heart set on a specific one. He made sure to go over all the aspects with me. He also came across as honest and had great communication. It made my first experience with Birchwood an amazing one.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to First experience with Birchwood
Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Greater London
RM12 4EU
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:30 |
Sun | 10:00 - 16:00 |
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