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I haven’t actually had the chance to drive the car as I’m on holiday! My brother took the delivery, so I can’t say much about the drive of the car, but we were chuffed with it on the day we went down to the dealership. In terms of customer service though they’ve been great and kept me updated throughout the whole process, absolutely amazing communication. And as a bonus the car was very fairly priced!
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Aftersales from Birchwood Motor Centre in response to Great communication!
Kim your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.
My new Vauxhall had a minor issue with it, I took it back to the dealership thinking I’ll just get it checked to be safe, but I’m not bothered about getting it fixed right now. The dealerships were the ones who insisted they repair it, as they wanted everything to be perfect for me. They have gone out of their way and have been so happy to help. My son has brought a car off them before, hence why I went down, because he had such a good experience.
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Aftersales from Birchwood Motor Centre in response to Dealer who insist on being top quality
Thank you for your positive review Denise, we're pleased to hear you're enjoying your new car. Thanks, Birchwood Motor Centre.
Honestly had to recommend the dealership to my sister and tell her to visit for her car purchase as they were amazing. They were accommodating, and the car is lovely, it drives so nice, and I’ve had no issues at all. They were honestly so quick; I was so surprised with how little hassle the process was. I overestimated the stress it would cause me on the day of the purchase.
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Aftersales from Birchwood Motor Centre in response to Convinced my sister to get a car too
Peter, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
Thanks to these guys for my new Vauxhall. I am loving it, and so far, touchwood having no issues. I pulled into a petrol station to get a newspaper, and these guys had an AD in there. I know it’s not the most common way to come across a dealership I must say. They were great when I got there. The process was very easy, I was offered a test drive and refreshments, and given all the relevant information. The car was spotless and ready for me to take it. It literally felt like a brand-new car.
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Aftersales from Birchwood Motor Centre in response to Felt like I took home a brand new car
Jennifer your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.
Been coming to these guys for years, and I’m not planning to stop anytime soon. Think it’s been about 15 years now. I wouldn’t go anywhere else. They are always amazing, and Jamie is fantastic. He gave me all the time I needed, he wasn’t trying to push me or put pressure on to complete a sale. He just took his time and let me have the time to decide. The car was clean upon collection, and everything was ready for me, so I couldn’t be happier.
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Aftersales from Birchwood Motor Centre in response to Been coming here for 15 years
Nichola thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
Known the owners dad for 30 years, and brought about 15 cars from them, for my wife, kids, parents etc so I think I am a little biased. But these guys really are the best. They are always great, literally have me in and out, and get everything done in a timely manner so you aren’t waiting round all day.
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Aftersales from Birchwood Motor Centre in response to Zero issues over here
Thank you for your positive review Darren, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
Never been to these guys for a car before, but I’m glad I did. The car is lovely, and the interior specifically is beautiful. The customer service was really good, they stayed with me and talked me through everything. Offered me a test drive, and refreshments. Told me everything I needed to know about the Vauxhall.
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Aftersales from Birchwood Motor Centre in response to ⭐⭐⭐⭐⭐
Lewis your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.
Genuinely cannot name one thing the dealership did that I didn’t like. They were absolutely perfect, and I cannot fault them in any way. I was a first-time customer, but it certainly won’t be my last visit there. They made the purchase so simple, and assisted me the whole time, I cannot be more thankful.
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Aftersales from Birchwood Motor Centre in response to Literally faultless and perfect
Angeline thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
The new Audi is lovely. I am loving the drive of it. I found these guys online and when I went down to look at the car, it looked exactly as the pictures. The staff were brilliant, honestly absolutely amazing, they helped so much and did everything they could. If there was a higher number I could give than 10 I honestly would, because everything was perfect.
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Aftersales from Birchwood Motor Centre in response to I'd give higher than 10 if I could!
Simran, your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.
The car is running great, and I am really enjoying it. I've had a few cars from this dealership, and they consistently deliver. The customer service is always on point, friendly, professional, and never pushy, which makes the entire process smooth and stress-free. They really know how to create a positive experience from start to finish.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Amazing from start to finish
Darren thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Greater London
RM12 4EU
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:30 |
Sun | 10:00 - 16:00 |
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