The new Audi is lovely. I am loving the drive of it. I found these guys online and when I went down to look at the car, it looked exactly as the pictures. The staff were brilliant, honestly absolutely amazing, they helped so much and did everything they could. If there was a higher number I could give than 10 I honestly would, because everything was perfect.

The car is running great, and I am really enjoying it. I've had a few cars from this dealership, and they consistently deliver. The customer service is always on point, friendly, professional, and never pushy, which makes the entire process smooth and stress-free. They really know how to create a positive experience from start to finish.

My first experience with Birchwood Motors has been fantastic. The car is running smoothly, and I'm really enjoying every moment behind the wheel. For a first-time purchase, this experience could not have gone better. The dealership provided excellent customer service, making me feel welcome and taken care of. The salesperson wasn’t pushy at all, which I really appreciated, and he took the time to offer refreshments and a test drive. I’d definitely return to this dealership in the future and wouldn't hesitate to recommend them to others.

Never been to these guys before but wanted to part exchange my old vehicle. They were offering what we buy any car offered, so it seemed like a fair deal, and so we went ahead with it. Customer service has been great, I felt I was treated really fairly, and the process was really easy. They talked me through everything, and the salesman wasn’t pushy at all or adding any pressure. They left me to my own so I could have a test drive and take a good look at the car, inside and out. Jamie was really nice, and I couldn’t fault him to be honest. Once getting the car I took it to my garage that I always go to, and they did a full check on it, and found no problems. So that was a really green flag.

The Nissan is amazing. I’m loving it and have no complaints. I did have an issue with the AC, but they resolved it straight away for me. The customer service was great, and I would come back in the future when on the hunt for a new car.

Had a great experience with these guys last time I brought a car from them, so I had to come back. They were really helpful and friendly, and make sure to do everything they can from their end. They are quite busy when you go down, but that just means they’re a great dealership who have good business.

My boyfriend told me to get my car from these guys as he gets all his from there. My Grandam actually also brought a vehicle from there after I did because I told her how good they were. The purchase was straightforward and there was no hassle or stress. They gave me a test drive, talked me through the car and told me everything I needed to. I would absolutely go back and have already recommended them to others.

This is my third purchase from Birchwood. Their customer service is amazing and has been every time. They always make the process really simple and have me in and out.

Unfortunately the parts I needed for my car aren’t in stock and won’t be for a few months. So, I was advised to change my car, as I would have been without one for a while. The dealer has been amazing. They have been so helpful it’s unreal. The communication from them has been to the highest standard, emailing me, sorting out everything from their end, keeping me updated and constantly checking on me. No complaints from me at all, just waiting for the phone call to tell me I can collect my new car.

Came across these guys on Autotrader and they had the BMW I wanted, so I decided to head down. The car looked exactly as the pictures online, so I was relieved. It drives so well mechanically. The team were really helpful and so kind. They were very straightforward and there was no hard selling or pushing, so the decision was entirely mine. They told me all I needed to know and gave me the time I needed to decide.