98% Reviews
replied to
92% Recommend
to friend


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412 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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412 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
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"Good customer service "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I received good customer service overall, I’d say I was provided sufficient information whenever I asked. The only thing I’d say for feedback is communication other than that, amazing!

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+0 Found this review helpful

Aftersales from Birchwood Motor Centre in response to Good customer service

Thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my Corsa. Customer service was fantastic. No complaints on this end.

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Aftersales from Birchwood Motor Centre in response to 4 stars

Thank you for your positive review Sheree, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Great service , "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Helpful from start to finish, my family have brought many cars from Birchwood and it’s always been a great service.

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Aftersales from Birchwood Motor Centre in response to Great service ,

Claire your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"Top marks from me!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went down to Birchwood Motors for a new Ford Focus, and they did not disappoint. Kevin and Mitchell are top guys. They went out of their way to make sure everything was great for me. Top marks dealership.

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+1 Found this review helpful

Aftersales from Birchwood Motor Centre in response to Top marks from me!

Vasile thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Everything was perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm absolutely chuffed with my new Mercedes. The team at Birchwood was perfect, providing great service throughout the process. They made sure every detail was perfect. I couldn't be happier with my purchase and the overall experience. Highly recommend checking them out if you're in the market for a new car!

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Aftersales from Birchwood Motor Centre in response to Everything was perfect

Thank you for your positive review Andrii, we're pleased to hear you're enjoying your new car. Thanks, Birchwood Motor Centre.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

10 out of ten, no complaints, everything was great.

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Aftersales from Birchwood Motor Centre in response to ⭐⭐⭐⭐⭐

NAME your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Perfect experience!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my Mercedes! As a first-time customer, I was a bit apprehensive, but my experience turned out to be really positive. I felt no pressure at any point, which made the experience really comfortable and enjoyable. Jamie was incredibly helpful throughout the entire process, ensuring everything went smoothly. I would rate my experience a perfect 10 out of 10.

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Aftersales from Birchwood Motor Centre in response to Perfect experience!

Chloe thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Nothing but praise from me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to Birchwoods for a Tesla I had been looking for, for a while. I'm really enjoying it. Everything is banging, and it's been a really good experience overall. I definitely plan on coming back in the future. The purchase was super easy, everything was spot on, and I have nothing but praise for the team. They sorted out everything for us.

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Aftersales from Birchwood Motor Centre in response to Nothing but praise from me

Thank you for your positive review William, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Already recommended them to friends..."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Things are going really well, and I haven't encountered any issues at all. I'm really enjoying my new Ford Fiesta. It's been a smooth ride with no problems whatsoever. This is my first time heading down to Birchwood Motors, and I must say, the sale process was easy with just some paperwork. The car was spotless, which was a nice touch. Jamie was super helpful throughout the whole process. I've already recommended this service to a few friends, and I'll keep doing so. 10/10 experience!

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Aftersales from Birchwood Motor Centre in response to Already recommended them to friends...

Kerrie your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"Dealers who care👍"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Ford EcoSport from Birchwood Motors, and I have to say, the customer service was excellent. Everyone was super friendly and it made the process really pleasant. Couldn't be happier with how it all turned out!

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Aftersales from Birchwood Motor Centre in response to Dealers who care👍

Gillian thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
412 reviews4.9 out of 5 stars — Rated Excellent
Excellent
376
Very Good
31
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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