Bought a 09 Ford Fiesta 1.4 Tdci with 23,000 on the clock, a very clean and smart car. I also had the Guardx paint treatment applied upon purchase (£300 worth). From day one I had issues with the vehicle, struggling to pull away uphill and a lack of power. Reported to Birkbrow several times who told me to go to various garages to get sorted. Six months in I have a new turbo fitted (on the advice of Ford as the original had been tampered with by previous owner) and still having the same problems. Birkbrow have, throughout this time been very unhelpful and quite willing to pass the blame onto other parties. This car is the fifth purchase from them, as my parents have also had 3 cars from them. I will not buy another car from them, and would seriously advise other buyers to do the same. They have not wanted to know once I had reported the problems about the fiesta. Very unhelpful and a disgusting attitude towards a loyal customer. Appalling service. Avoid at all costs.
Deborah Beckett from Birkbrow Motor Company Ltd in response to Rj
My husband Paul and I are extremely sorry for your bad experience as we had previously enjoyed a good relationship with you and your family. Atthe time you purchased this vehicle, the business had been taken over and was not being run by ourselves. We acquired the business back after an 8 month period and over the years that we have run this business have sold over 10,000 vehicles without a single negative review. We pride ourselves on sourcing only the very best cars, many direct from Motability, and have customers who return time after time and won't go anywhere else.
Birkbrow Motor Company is used car dealership based in the North East. Having recently moved premises from Saltburn by the Sea to Redcar, this second hand car dealer are now stocking over 50 cars at any one time. Birkbrow Motor Company offer services on site which include part exchange, free HPI checks and a range of warranties for your new car.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 150 | |
Very Good | 0 | |
Average | 0 | |
Poor | 1 | |
Terrible | 0 |
Birkbrow Motor Company Ltd
Ryan's Row Marske Industrial Estate Marske-by-the-Sea
Redcar
Redcar and Cleveland
TS11 6HG
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