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139 reviews from our car dealer reviews community
Leave a review for Birkbrow Motor Company Ltd
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139 reviews from our car dealer reviews community

Leave a review for Birkbrow Motor Company Ltd
Leave a review
"Dream car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having popped in to browse potential new cars, I was given first class, individual customer service from sales man Steve! He provided all the information my son and I needed, about several cars that we were interested in. Never pushy, and very professional yet friendly too! We settled on a car that is perfect for us, able to accommodate grandchildren and dogs, whilst also having that wow factor! The car was delivered the next day, sparkling and beautiful, with all paperwork dealt with for me! Wonderful company! Their great reputation is well deserved! Thank you all, but especially Steve! Really appreciated your approach and patience!!

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Steve from Birkbrow Motor Company Ltd in response to Dream car!

Thank you Sally for taking the time to leave us this 5 star review. Glad you are happy with the service you received when buying from us. It was a pleasure to be able to help you find the right car and we hope you are very happy with it. Kind regards, Steve.

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"Friendly service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was looking for a fiat 500,found one on autotrader at Birkbrow motor company near Redcar, spoke to Karl over the phone to sort purchase. Very friendly and helpful, picked vehicle up a few days later all ready to go. Fantastic service.

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Karl from Birkbrow Motor Company Ltd in response to Friendly service

Thank you very much Ivor for leaving us this 5 star review. Glad you were happy with the service you received when buying from us and hope you are happy with your new Fiat 500. It was a pleasure to be able to help. Kind regards, Karl.

"Great Car and Great Customer Service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I missed out on the first car I enquired about as it was sold very quickly! :) but Karl who I spoke to took my number as another similar car was due in that week. He rang me the day it came in and I went to see it that evening. As the mileage was very low and the car looked almost new, I put a deposit down that day! Karl was very helpful and friendly through the buying process which was very quick and easy. Birkbrow was recommended to me by a family member and I will definitely be recommending them to anyone in the future as well using them myself.

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Karl from Birkbrow Motor Company Ltd in response to Great Car and Great Customer Service!

Thank you Kevin for taking the time to leave us this 5 star review and for recommending us to other buyers. Glad you were happy with the buying experience you had on your visit and that you are happy with your new car. We look forward to seeing you again in the future. Once again many thanks for your review, it is much appreciated. Kind regards, Karl.

"Best dealer in the area"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought another Car today from John at Birkbrow Motors brilliant customer service and will be using again in the future. Carnt see any reason to use anyone else car is superb as is wifes car also bought from John.

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John from Birkbrow Motor Company Ltd in response to Best dealer in the area

Thank you Andy for leaving us this 5 star review. Glad you and your wife are happy with your cars bought from us, and with the level of service you received. We look forward to seeing you again in the future. Kind regards, John.

"Excellent service and car."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After requiring a replacement car after my Nissan was written off I had been searching all over for a replacement but had no luck until I contacted Karl at Birkbrow motors. After meeting Karl and looking at a few vehicles I test drove a Citroen C1which I found ideal for my daily use as mobile maintenance. The car was immaculate condition and supplied fully serviced and with a full MOT with only 31k done it has been a perfect find for me. Karl was a excellent in answering all my searching questions and was immensely professional in providing me with a vehicle that provides every thing that I required in a car. I would recommend Birkbrow motors to any one who needs a quality used car and also Karl who I am sure can provide the reassurance when making a decision in what to buy.

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Karl from Birkbrow Motor Company Ltd in response to Excellent service and car.

Thank you very much John for taking the time to leave us this 5 star review and for recommending us to other buyers - it is much appreciated. Glad you were happy with the service you received when buying your new car from us and thanks for coming to us. It was a pleasure to be able to help you find the car that meets your requirements and we are glad that you are happy with it. Kind regards, Karl.

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Through the process of buying my car I was dealing with Karl who very helpful, friendly, knowledgeable and put me at ease as I felt not to making a purchase. I will be recommending to friends and family in the future.

Karl from Birkbrow Motor Company Ltd in response to Great Service

Thank you Sophie for taking the time to leave us this 5 star review and recommendation. We hope you are happy with your new car. Kind regards, Karl.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from Karl. 2nd time I’ve bought a car from Birkbrow both times I have been so happy with the service. Thank you so much

Karl from Birkbrow Motor Company Ltd in response to Great service

Thank you very much Rachel for taking the time to leave us this 5 star review and for coming back to buy your new car from us. Glad you are happy with the level of service you received. Enjoy your new car! Kind regards, Karl.

"Brilliant!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just collected my new car from Birkbrow Motors! Brilliant service. Karl was very friendly and helpful throughout the process. It was my first time buying a car and within two days, the car was ready to pick-up and I was away. Really lovely and accommodating family business, would definitely recommend and come back again! Absolutely no criticisms or complaints; couldn't fault purchasing from them. Also worth noting that during the COVID pandemic, this is a business which fully respects and complies with guidelines. My car was given an ozone clean and sanitised before I left, Karl wore a mask and gloves during the test drive and all staff fully respected distancing at all times. They even have screens and other precautionary measures in the offices, so the whole experience was comfortable and easy!

Karl from Birkbrow Motor Company Ltd in response to Brilliant!

Thank you Amber for leaving us this 5 star review and recommendation. It was a pleasure to be able to help you and we hope you enjoy your new car. Kind regards, Karl.

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"Great service great cars! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time buying a car from here, and we're already debating a second car! Service was exceptional from John he bought the car to my house so I could take a look! Love my new motor thank you so much!

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John from Birkbrow Motor Company Ltd in response to Great service great cars!

Thank you very much Amy for leaving us this 5 star review. Glad you are happy with your new car and the service you received when buying from us. We look forward to being able to help you again in the near future. Kind regards, John.

"Excellent service and best to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As Key workers we needed our car sorting and as usual Birkbrow came up with the goods. Spotless car and the best customer experience. We have bought a few cars over the years from here and well they are the best. John was faultless to deal with and you know your getting the best deal and car so why bother going anywhere else.

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John from Birkbrow Motor Company Ltd in response to Excellent service and best to deal with

Thank you very much Andy and Carol for taking the time to leave us this review. It was a pleasure to be able to help you and we are glad you were happy with the experience you had when buying from us. Hope you enjoy your new car. Kind regards, John.

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Dealership Information

Birkbrow Motor Company is used car dealership based in the North East. Having recently moved premises from Saltburn by the Sea to Redcar, this second hand car dealer are now stocking over 50 cars at any one time. Birkbrow Motor Company offer services on site which include part exchange, free HPI checks and a range of warranties for your new car. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
139 reviews5 out of 5 stars — Rated Excellent
Excellent
138
Very Good
0
Average
0
Poor
1
Terrible
0

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    Contact Information

    Address

    Birkbrow Motor Company Ltd
    Ryan's Row Marske Industrial Estate Marske-by-the-Sea
    Redcar
    Redcar and Cleveland
    TS11 6HG

    Get in touch

    01287 282633
    http://www.birkbrowmotorco.co.uk/

    Opening times

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    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Birkbrow Motor Company Ltd

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