Car Dealer Reviews is an
official partner of Auto Trader
I’ve already put about 1000 miles on the clock already for the month I've owned the car! It was straight on the road and I absolutely love it. I’ve had a few Audis over the years, so it was an easy transition. The customer service was excellent and the lads up at Blackburn were fantastic to work with. I noticed a few scratches on the car initially, but by the time I came to collect, they’d been sorted.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Audi fan
Good afternoon Kevin, Thank you for taking the time to give us this amazing 5 star review. We are delighted to read that the team listened to your needs and the features you required. It is great to read you are enjoying your new vehicle. Thank so much for your business and your recommendation. Sharon - Swansway Motor Group
My sisters Audi A1 has been going fine so far, though it’s mainly been parked up on the drive because she has been away. The customer service was impeccable when we visited Blackburn Audi. Neil was the perfect salesman because he was upfront, honest, and he handled everything really well. My sister had a budget, and he worked hard to get as close to it as possible. Hopefully I get the chance to do another deal with him in the new year for my own car.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Impeccable service
Good afternoon Umar, Thank you for your review. Your comment's for Neil have been cascaded to him and we are delighted to receive your feedback. The new A1 is a fabulous vehicle in the Audi range. Your detailed customer experience at Blackburn Audi will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group
So far my Audi A6 has been really good, it drives nicely and is in great condition. I’m still getting used to the updated functions, as I had an A6 before, but it was a 2009 model. On the day, Neil was great and very helpful, even picking me up when I needed it. After my previous car failed its MOT, I enquired about my new car on a Monday, and by Friday, it was mine. Neil helped with sorting out the tax and insurance too, which made things so much easier. Credit where it’s due.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Friendly staff 👍
Good Afternoon Craig, Thank you for your review. Great comments both for the new model A6 and Niel at Blackburn Audi. We are very grateful for your time spent in providing this detailed review. Thank you for your business. Sharon - Swansway Motor Group
After being pressured to buy a car from another dealership, I walked away from the deal and that's how I found myself at Blackburn Audi. Neil looked after me while I was making my purchase and he was completely the opposite. There was no pressure, he was really helpful and I've got no complaints.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to No pressure
Good afternoon Jack, Thank you for your 5 star review. We are very proud that you are pleased with the service you received from Neil and the Team Blackburn Audi. It is great to know that we are considered as professional and helpful and it was a smooth transaction for you. We trust you are enjoying your new Audi. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Louis at Blackburn Audi was both polite and helpful.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Polite & helpful
Good afternoon Brian, Thank you kindly for your review your comments are gratefully received. May we thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
So far my car drives beautifully and it has been so easy to drive. The more I drive it, the better it gets! It was a *perfect* experience, and Louis was very honest from start to finish. Everything I was told about the car was true, which was refreshing, especially after dealing with other dealerships that haven’t been as upfront. I came away from the deal feeling like I could truly trust them. They even gave me the VIP treatment when I picked up the keys because they had a carpet laid out to the car and everything! I couldn’t ask for anyone better, and they gave me an honest quote on my old car, even with its gearbox issue. 5 stars! I couldn't have asked for anyone better to deal with.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Truly refreshing deal
Good afternoon Jasvinder, Thank you so much for your 5 Star Review. We are delighted to hear that you are enjoying your new vehicle, We are also extremely pleased to hear that your overall customer journey with us was fantastic and Louis and the team went the extra mile during handover. Please may we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
This isn't my first visit to this dealership as I've had a few cars from here in the past, and every time I'm really impressed with the service from the team. It was Stuart on this occasion who sold me the Audi, and he was spot on. I'm very happy with the car and it hasn't caused me any trouble at all.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Spot on
Good afternoon, Gary, Thank you for your fantastic 5-star review! We're delighted to hear that your recent visit to Blackburn Audi was a success, and that you were able to purchase another Audi. We hope you're enjoying your new vehicle and that Stuart provided you with an exceptional customer service experience. We truly appreciate your continued loyalty and look forward to welcoming you back in the future! Sharon - Swansway Motor Group
I'm really enjoying my Audi A5 from Blackburn Audi. I've not had it long but I haven't come across any issues yet. The salesman who looked after me was Craig and from start to finish I found him lovely to deal with. He offered a test drive that went well and I have no complaints. The whole process was very smooth.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Smooth process
Good Afternoon Rebecca, Thank you for your review. Your comment's for the Craig have been cascaded to him and we are delighted to receive your feedback. Your detailed customer experience at Blackburn Audi will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group
David was absolutely amazing while I was purchasing my new car. Not once did I feel any pressure from him to go ahead with the car if I didn't want to. I was able to look around it within good time, and it was a relaxed experience. My A1 has been perfect since driving away.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Perfect!
Good afternoon Abby, Thank you for your 5 Star Review, your comments and recommendations are gratefully received. It is always lovely to hear how happy our customers are with both the service received at the dealership and how delighted they are with their new vehicle. We hope you have many fantastic journeys in your new Audi A1. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
I haven't had much chance to drive my new car since coming on holiday, but for the time I have driven it, it's going good. No problems with the customer service either, 5 stars.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Top marks
Good morning Katrina, Thank you kindly for your 5 Star Review your comments are gratefully received. May we thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Blackburn Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!
Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership
Excellent | 90 | |
Very Good | 3 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Blackburn Audi
Trident Park Whitebirk Drive
Blackburn
Lancashire
BB1 3HT
01254 868210
https://www.swanswaygarages.com/audi/contact-us/blackburn/
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 17.00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.