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Big well done to Neil the salesman who looked after me throughout the sale, he was very good to deal with. I've owned a couple of Audi TT in the past, but I do love this one, it's been really good.
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Sharon from Blackburn Audi in response to Well done Neil
Good morning, David. Thank you for your five-star review. We are thrilled to hear that you are enjoying your new Audi TT, which is indeed an exceptional vehicle in the Audi lineup. Neil will be pleased to know that you appreciated his customer service. We sincerely appreciate your business and look forward to welcoming you back in the future. Sharon - Swansway Motor Group.
Even though Scarlett was a trainee at the time, she was great to deal with. She wasn't to pushy and if she didn't know the answer to my questions, she would go off and get the correct information. I would definitely buy from Blackburn Audi again.
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Sharon from Blackburn Audi in response to Would return
Good morning Richard, Thank you for your feedback. Your encouraging remarks about Scarlett as she embarks on her career will significantly enhance her understanding of customer service and client needs. We hope you are pleased with your new vehicle. We eagerly anticipate your return in the future. Sharon - Swansway Motor Group
Everything with my Audi A3 is going well and I love it.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to I love it
Good Afternoon Christopher, Thank you for your 5 star review. We are thrilled to hear you are enjoying your Audi A3. Thank you so much for your business. Sharon - Swansway Motor Group
I can't think of anything that could have been done any differently. Everything is okay with my Audi Q4 and Scott was great to deal with.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to All fine
Good Afternoon James, Thank you for your 5 Star Review, It is wonderful to hear that you are loving your new Audi Q4. Your comments are gratefully received and we will of course pass them on to Scott and the team. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
It's my first time getting an electric car and it's my first time owning a Q4. Both of which have been brilliant, I wish I had done it sooner. James was the salesman on the day who was also brilliant. Happy to give the best score ever.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to The best ever
Good Afternoon Andrew, Thank you for your 5 Star Review, It is wonderful to hear that you are enjoying your new Q4. Your comments are gratefully received and we will of course pass them on to James and the team. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
The only reason for not giving 5 stars is because I had to chase a few times but otherwise the sale went well, it was a straightforward process. I knew what to expect when buying my Audi A6, as I had one previously this one just comes with a few upgrades with it being a newer model but it's been great.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Audi A6
Good afternoon George, We sincerely appreciate your 4 Star Review. We trust you are enjoying your Audi A6. Thank you once more for choosing us, and we eagerly anticipate your return in the future. Sharon - Swansway Motor Group
I'm enjoying my Audi Q2, the car has been fine and the customer service from Craig was great.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Everything was fine
Good afternoon Peter, , Thank you for your 5 Star Review. Your comments are greatly received. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Absolutely happy with the car. I’ve lived with it for a month now, and I’m really pleased with the spec is exactly what I wanted. The dealership's support was great, they listened to what I needed, and I don’t have a complaint in the world. Neil the salesman is an old friend, who was professional and delivered exactly what I asked for. My primary decision was based on wanting a hybrid with a particular spec, and they were able to show me some good comparisons to make sure I made the right choice. Also, they were very good at explaining the finance options that suited me best. The overall service was excellent.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Not a complaint in the world
Good Afternoon Malcom, We are delighted to learn that your experience with Neil was both informative and supportive, giving you the confidence to drive off in your Audi Hybrid. We hope you take pleasure in driving the vehicle and enjoy countless happy journeys ahead. Thank you once more for choosing us, and we eagerly anticipate your return in the future. Sharon - Swansway Motor Group
Sharon from Blackburn Audi in response to 5⭐
Good afternoon Philip, Thank you for your 5 Star Review. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Really happy with the car, it’s beautiful! There are so many things I love about it, from the screen and the warning signals on the mirrors to the cruise control. The boot is even bigger than my Range Rover, which is a great bonus. I have no regrets about making the switch. Scarlett was fantastic, though she’s a trainee, she knew the answer to everything, and you wouldn’t even know she was new. Her service was 100%, and I’d recommend anyone to go and see her. The car was well presented and clean, and everything she promised, she delivered. Scarlett gets 5 stars from me, but I’m giving 4 overall because there’s always room for improvement, but I'm 100% happy and I hope to be back later in the year to upgrade my wife's Audi Q3.
Reviewer has confirmed their email address
Sharon from Blackburn Audi in response to Would recommend to anyone
Good afternoon John, We appreciate your 4 Star Review. It's wonderful to know that you are enjoying your new Audi with the added benefit of a bigger boot . We will cascade your kinds words to Scarlett. Thank you for choosing us, and we eagerly anticipate your return in the future to upgrade your wife's Audi Q3. Sharon - Swansway Motor Group.
Blackburn Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!
Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership
| Excellent | 102 | |
| Very Good | 6 | |
| Average | 1 | |
| Poor | 5 | |
| Terrible | 5 |
Blackburn Audi
Trident Park Whitebirk Drive
Blackburn
Lancashire
BB1 3HT
01254 868210
https://www.swanswaygarages.com/audi/contact-us/blackburn/
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 11.00 - 17.00 |
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