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Looking for an upgrade online led me to Blackburn Audi, which conveniently was not too far from me. I went down to the dealership, and as soon as I saw the Audi Q5 they had, I was sold. The car was everything I was looking for in terms of style, performance, and features. When I decided to proceed with the purchase, the team at Blackburn Audi was incredibly helpful. They answered all my questions and were very knowledgeable, which created an element of trust and made the entire process smooth and stress-free. Their professionalism and attention to detail were outstanding. I am over the moon with my new car and the exceptional service I received. The entire experience exceeded my expectations, and I am already thinking of going back to Blackburn Audi to get a second car.
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Sharon from Blackburn Audi in response to Already thinking about getting another
Good afternoon Anthony, Thank you for your review. Your comment's for the Team have been cascaded to them and we are delighted to receive your feedback. The Q5 is a fabulous vehicle in the Audi range and your description is perfect. Your detailed customer experience at Blackburn Audi will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group
After owning an Audi a few years ago, I made the switch to BMW. However, I found that it didn't quite suit me, so I decided to return to Audi. Upon visiting Blackburn Audi, I was delighted to find an Audi A5 that perfectly matched what I was looking for. The Audi A5 exceeded all of my expectations. Its sleek design, impressive performance, and advanced features made it an irresistible choice. I knew instantly that it was the car for me. I can't thank the sales team at Blackburn Audi enough. They truly went above and beyond to ensure that I had a fantastic experience. From the moment I walked in, they were attentive, knowledgeable, and incredibly helpful. They took the time to understand my needs and preferences, guiding me through the process with professionalism and expertise.
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Sharon from Blackburn Audi in response to Couldn't be happier with my Audi A5
Good Morning Deborah, Thank you for your 5 star review. We are thrilled to hear you have returned back the the Audi Brand and the Audi A5 is exceeding your expectations. We are very proud that you are pleased with the service you received from Blackburn Audi. It is great to know that we are considered as attentive and helpful. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
As a new driver, I was on the hunt for my first car, and I knew I wanted an automatic. I stumbled upon an Audi A1 at Blackburn Audi, and it was love at first sight. My dad and I decided to visit the dealership, and from the moment we arrived, we were greeted warmly. We were given the space to look over the car at our own pace, which was great. When I had made my decision, the salesman was there to guide us through the process and answer any questions we had. His knowledge and helpfulness made the entire experience seamless. By the time we left the dealership, I was the proud owner of a fantastic car, and my dad had a new best friend in the salesman. The Audi A1 has exceeded my expectations, and I couldn't be happier with my choice😁
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Sharon from Blackburn Audi in response to No hassle buying experience
Good Afternoon Zahra, Thank you for your 5 star review. We are very proud that you are pleased with the service you received from Blackburn Audi. It is great to know that we are considered as professional and helpful and it was a smooth transaction for you. We trust you are enjoying your new A1. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Huge thank you to Neil at Blackburn Audi; he couldn't have been more helpful when I was buying my new Audi Q2. He was incredibly polite and friendly, and his extensive knowledge meant he could easily answer all of my questions. I am so happy with my new car and would recommend Blackburn Audi to everyone wanting a top-quality car while receiving first-class customer service.
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Sharon from Blackburn Audi in response to Neil was fabulous 😁
Good Morning Kate, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Neil was a happy and informative. Your comments are gratefully received and we will of course inform Neil of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
The experience I had purchasing from Blackburn Audi has been brilliant from start to finish. Not only did I get a great Audi A3, but the service I received was unmatched. The team at Blackburn Audi made the entire process smooth and enjoyable, ensuring that I felt supported and informed every step of the way. Their professionalism and dedication to customer satisfaction truly stood out. I highly recommend Blackburn Audi to anyone looking for their next vehicle. Thank you for making my car-buying experience so exceptional!
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Sharon from Blackburn Audi in response to Would 100% return to Blackburn Audi
Good Afternoon Jaclyn, Thank you for your recent review your comments are gratefully received. We are pleased to hear that you are enjoying your new Audi A3 and that the customer service you received from the Blackburn Audi Team was excellent. May we thank you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
I was looking for an upgrade when I came across an Audi TT from Blackburn Audi. The car was in great condition and priced well, so it was an easy decision to take it for a test drive. I loved the car from the moment I got in it. The staff quickly sorted out all my paperwork and answered any questions I had. Within a few days, I was driving it home, and I couldn't be happier!
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Sharon from Blackburn Audi in response to Very quick turn-around 👍
Good morning Johnathan, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with the Team was a informative and speedy experience for you and that you are enjoying your new Audi TT. Your comments are gratefully received and we will of course inform the Team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I was in need of upgrading my car, so I visited Blackburn Audi to look at an Audi Q. From the moment I saw it, I loved it; it was everything I was looking for. The staff at Blackburn Audi were sensational. They never made me feel under pressure or rushed to make a decision. Instead, they took the time to understand my needs and ensured I had all the information necessary to make an informed choice. Their professionalism and genuine care for customer satisfaction made the entire experience pleasant and stress-free. I couldn't be happier with my decision to purchase from Blackburn Audi.
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Sharon from Blackburn Audi in response to Running like a dream
Good Afternoon Kirsty, Thank you for your 5 star review. We are delighted you have chosen to upgrade your car at Audi Blackburn. The Audi Q range is amazing and we can see why you fell in love with you new vehicle. It is great to read that you had an amazing customer journey with the team . Thank you so much for your business and we look forward to welcoming you back. Sharon - Swansway Motor Group
Sharon from Blackburn Audi in response to Fantastic customer service
Good morning Humaira, Your 5 star review is very much appreciated and gives us something to be proud of. Thank you for your custom. Sharon - Swansway Motor Group
I am absolutely loving my new Audi A1 from Blackburn Audi. The whole process was really easy, and the staff were brilliant; they couldn't have been more helpful. From start to finish, the team made everything smooth and straightforward. Their exceptional customer service and attention to detail made the entire buying experience enjoyable. I would certainly buy from them again. Thank you, Blackburn Audi, for making my car purchase so positive!
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Sharon from Blackburn Audi in response to Couldn't be happier
Good morning Maria, Thank you for your recent review your comments are gratefully received. We are pleased to hear that you are enjoying your new Audi A1 and that the customer service you received from the Team at Blackburn Audi was excellent. May we thank you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
I wanted to upgrade my old Audi, and having purchased from Blackburn Audi before and had a great experience, I knew they would help me find a great car. I wasn’t 100% sure what I wanted, but the staff listened to my requirements and made some great recommendations. One of them was an Audi Q5, which turned out to be perfect for me. I honestly can’t speak highly enough of the team at Blackburn Audi. Every time I have bought from them, I have always been well looked after. Their customer service is outstanding, and they make the entire process smooth and enjoyable.
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Sharon from Blackburn Audi in response to Best experience I have had buying a car
Good Morning Matthew, Thank you for your 5 star review . We are delighted to read that you had another amazing customer experience Blackburn Audi and the team took the time to listen to your requirements and found you the perfect Q5 for you. We will cascaded your kind words to the Team. Thank you so much for your repeat business and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group
Blackburn Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!
Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership
Excellent | 90 | |
Very Good | 3 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Blackburn Audi
Trident Park Whitebirk Drive
Blackburn
Lancashire
BB1 3HT
01254 868210
https://www.swanswaygarages.com/audi/contact-us/blackburn/
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 17.00 |
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