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104 reviews from our car dealer reviews community
Leave a review for Blackburn Audi
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104 reviews from our car dealer reviews community

Leave a review for Blackburn Audi
Leave a review
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"Nothing but top scores! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am well chuffed with my A4 purchase, since taking the car away I've loved driving it, its super smooth and mega comfortable. I'm made up with it totally. Adam was as good as gold, spot on with all his information and provided very good customer service when purchasing. I have to rate top scores for both the car and service I received from Adam.

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Sharon from Blackburn Audi in response to Nothing but top scores!

Good Afternoon Anthony, Thank you so much for your 5 star review. Your comment's are helpful to others who will be considering using our dealerships and your time taken for providing this response is gratefully received. Adam will be thrilled to read your kind words. Thank you for choosing our Blackburn Audi dealership and we are delighted you're pleased with your A4 purchase. Sharon - Swansway Motor group

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"Reliable A6 and Excellent Salesman Neil"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi A6 from Blackburn Audi, and I am delighted with it! Neil, the salesman who assisted me was fantastic, from the moment I stepped into the dealership, Neil made me feel valued as a customer. He took the time to understand my requirements and guided me towards the A6, which has proven to be a perfect fit for me. He provided me with all the relevant information I needed and patiently answered all my questions. The over-all experience and Blackburn Audi was top notch. I am confident in my purchase decision and look forward to enjoying many more miles with my A6.

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Sharon from Blackburn Audi in response to Reliable A6 and Excellent Salesman Neil

Good Afternoon Fawad, Thank you for your 5 star review and for taking the time to visit us in our Blackburn Audi Dealership. We are thrilled Neil and the team made your customer journey with us amazing. We trust you are enjoying your A6 vehicle. Thank you for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Flawless experience with Adam"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had the pleasure of dealing with Adam from Blackburn Audi, and I must say that his exceptional customer service exceeded all expectations. His knowledge and enthusiasm for cars was evident throughout the entire process, making it a delightful experience. My experience with Adam has been nothing short of perfection. Now, let's talk about the main highlight of my visit—the remarkable RS6. Words simply cannot express how impressed I am with this car. While I haven't had the opportunity to drive it extensively, the moments I have spent behind the wheel were absolutely unreal. The RS6's performance is simply mind-blowing, its power delivery is effortless. If you're in the market for a vehicle that sets new standards, I highly recommend reaching out to Adam and looking at the RS6, or any other RS model. It's a decision you won't regret.

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Sharon from Blackburn Audi in response to Flawless experience with Adam

Good Afternoon Jason, Thank you for your 5 star review. We are delighted to hear Adam exceeded your expectations. The RS6 is an amazing choice of vehicle and we are pleased to hear you are enjoying it. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Drove 2.5 hours - so worth it! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We upgraded our Q7 last month and although its obviously very similar, its nice to be in something newer and more modern, the car is lovely, we knew we would like it, but the new features and added extras are brilliant. We searched for the car first and found the perfect one with Blackburn Audi, next time we are looking to upgrade I will certainly give them a look at first. Neil was a great help, highly knowledgeable and gave us all the time we needed to look over the car and ask any questions, there was no pressure put on us to buy, Neil was 5* through-out.

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Sharon from Blackburn Audi in response to Drove 2.5 hours - so worth it!

Good morning Christine, Thank you for your 5 star review and for taking the time to visit us in our Blackburn Audi Dealership. We are thrilled Neil and the Team made your customer journey with us amazing. We trust you are enjoying your vehicle. Thank you for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Neil was a great guy very helpful and was able to answer any questions regarding the A6 I was there to purchase. I would recommend Neil and Audi Blackburn to others looking for purchase an Audi.

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Sharon from Blackburn Audi in response to Highly recommend

Good morning Gordan, Thank you so much for your 5 star review. Your comment's are helpful to others who will be considering using our dealerships and your time taken for providing this response is gratefully received. Neil will be thrilled to read your kind words. Thank you for choosing our Blackburn Audi dealership and we are delighted you are pleased with your A6 purchase. Sharon - Swansway Motor group

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"Excellent customer service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service provided by Jonathan. A quick, smooth and efficient sale. I am over the moon with the A3, a brilliant car, very pleased.

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Sharon from Blackburn Audi in response to Excellent customer service

Good morning Joanne, Thank you for your 4.8 star review. I have cascaded your comments to Jonathan as I know he will be delighted to read your feedback. Thank you for taking the time to post your views and for your kind words for Jonathan. We hope you are enjoying your A3 . Sharon - Swansway Motor Group

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"An easy 5 star review "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very much happy with my little TT, I absolutely love driving it, I've aways had newish/nice cars but this is so much nicer to drive than any other car I've had. I had an A Class before and the difference in the way they drive is unreal, so much more enjoyable! The car is perfect for me, it suits me to a T. I have to thank Jonathan for the incredible customer service, advise and help when deciding to purchase the TT. He gave me all the relevant information needed, he ran through the car and details in a great amount of detail. The car was presented extremely well, it was sparkling clean, the inside looked and smelt amazing, I couldn't have asked for any more at all. I love everything about the car and cannot fault Jonathan at Blackburn Audi.

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Sharon from Blackburn Audi in response to An easy 5 star review

Good morning Victoria, Thank you for your 5 star review. I have cascaded your comments to Jonathan and the Senior Management team at Blackburn Audi as I know they will be delighted to read your feedback. Thank you for taking the time to post your views and for your kind words for Jonathan and we are thrilled you are enjoying your Audi TT. Thank you so much for your custom. Sharon - Swansway Motor Group

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"New Audi A1 😍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole process was excellent, every member of staff was very very good! Really helpful, friendly and nice people to deal with. I am so happy with my A1. Thank you Blackburn Audi!

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Sharon from Blackburn Audi in response to New Audi A1 😍

Good Morning Asma, Thank you for your 5 star review. We are delighted you found our Team welcoming and helpful. Enjoy your new A1. Thank you so much for your business and we look forward to welcoming you back in the future Sharon - Swansway Motor Group

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"RS3!!! Mean Machine!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an S3 a while back and when I was ready to swap I went for a A35 AMG, great car absolutely great car but when my Wife got her RS5, I knew I wanted an Audi again. I went to Blackburn Audi and viewed a RS3 and instantly fell in love with it! I did the deal with Adam and everything he did was fantastic. The RS3 is UNREAL 🔥So much quicker than the AMG and easy on the eye too! I can't give anything under 5 stars for Audi, Adam and the team made the whole experience stress-free and mega exciting buying my new car!

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Sharon from Blackburn Audi in response to RS3!!! Mean Machine!!

Good afternoon , Thank you so much for this five star review. We are delighted to read that you had a great customer journey with Adam and the team at Blackburn Audi We trust you are enjoying your new vehicle . Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.

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"Impressive car with lots of new features"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't be happier with my RS6, its a spectacular vehicle, I've spent the first few weeks a little confused with all the modernised technology, new features and high tech gadgets, its been slightly complicated but fun getting to know everything about the car. Adam is highly knowledgeable and provided excellent customer service, the communication was great through-out. Adam did provide an in-depth handover, he was thorough with the documents and in showing me all the bits and pieces with the car, it was just a lot to take in but now I have figured it out I am utilising the functions to the maximum. I am highly impressed with the car and the service that came with it, thank you to Adam and the team.

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Sharon from Blackburn Audi in response to Impressive car with lots of new features

Good Afternoon Anita , Thank you for your 5 star review. We are delighted you are enjoying your new RS6. I will cascade your kind words to Adam and the team at Blackburn Audi as they will be delighted to hear from you. Thank you so much for your business and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

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Dealership Information

Blackburn Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
104 reviews4.5 out of 5 stars — Rated Excellent
Excellent
90
Very Good
3
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Blackburn Audi
    Trident Park Whitebirk Drive
    Blackburn
    Lancashire
    BB1 3HT

    Get in touch

    01254 868210
    https://www.swanswaygarages.com/audi/contact-us/blackburn/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Blackburn Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Blackburn Audi
    VAT Number: 823 8072 33


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