First spotted the deal on Facebook so enquired via messenger. I was interested and it was apparent this person wanted a deal from the get go quite persistent. Anyway as the deal seemed reasonable it turned to phone call. Everything quite smoothly from there sent me a video run around of the car but pointed out a large dint on the rear left side of the boot so said that would be sorted in time for collection. Took a 100 pound deposit to secure car and given me a date. I don’t live local to Blackpool seat so it means having to plan around my varied shift which Morgan (salesman) was aware of. I was given the first date which was fine I asked if I should change my insurance for then in which he said I don’t see why not but would give me 5 day free insurance just in case. I didn’t change my insurance just due to the uncertainty so low and behold I got a phone call giving another date due to Morgan not seeing it had some damage to the boot and said “he didn’t spot it on the video” yet he pointed it out. I got given another date which we sorted around my shifts again. This time I was certain it would be fine so changed my insurance for that day to pick it up. 2 days before picking it up got delayed again because the body shop didn’t do a good enough job? So this left me uninsured on my own car, out of pocket for switching over and stressed having to sort that all out because I still have to travel to work and to pick the car up! At this point I didn’t even want the car I was so fed up and infuriated with the shocking level of customer service I’d received. Unfortunately it was too late to turn back with signing the documents electronically weeks before. We arranged the 3rd date to pick it up but as I mentioned I was really unhappy with the whole process. I asked about my deposit on the 4th jan and only now have I just received it which is ridiculous. The only thing I got was so apologies via WhatsApp and a full tank of petrol due to the distance travelled but that wasn’t even ready when I arrived. Was given a time of 11am arrived bang on 11 and Morgan said “oh I thought you was going to be late so I’ve not sorted the car yet” presuming his customers where going to be late? I honestly can’t believe this salesman. This meant us waiting longer. The process in the dealership was painful and overall I would not recommend using Blackpool seat or Morgan.

Not a bad experience with Blackpool Seat, well looked after, car great (coffee good too)

Nope ! Left a comment on the Blackpool Seat Facebook page about a car not having alot of power and received back very crude comments.

Blackpool Seat are the worst examples of how a car dealership can stitch you up. In July of 2017 I bought a BMW 320i from them which they assured me had not been in an accident. Subsequently I found out that they were wrong. It had been in a front ender. Their solution? After five months and 700 miles they will buy the car back from me with a profit of two thousand pounds for themselves! Russ Jones is the man behind this generous offer - don't touch them

I went to look at a car that was for sale at Blackpool Seat today that was on the internet when I turned up the car was not like the add it looked very nice on website but it needs paintwork very disappointed but still took it for a test drive I liked the car as the salesman said it would all be sorted so we went to talk figures he came back with a silly figure for my car and when I told him what I wanted to pay he was rude and said if I told him that before he wouldn't of let me take it for a drive it was very awkward and we left not a nice experience.