98% Reviews
replied to
94% Recommend
to friend


255 reviews from our car dealer reviews community
Leave a review for Blackstone Motors Ltd
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255 reviews from our car dealer reviews community

Leave a review for Blackstone Motors Ltd
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"A good experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Blackstone Motors was almost perfect, my only concern is I paid for warranty and I did not get in writing what it covers, and I need to have a look at my tyre so it would be nice to get some confirmation on that. But overall, my experience was good, the people were so helpful as this is my first car purchase in the uk that is my only concern.

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"No complaints "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All positive feedback, the customer service was good I didn’t have too many issues but very good overall. the salesperson was fantastic I did have one small issue after the sale with the seat, but Blackstone paid for it to be fixed which was very good. I don’t buy a lot of cars but it was quick, easy and simple no complaints a good four stars.

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"Perfect Five star!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Blackstone Motors definitely stand out to the others, they are very professional and the cars are 5/5. My Mercedes is perfect.

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"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I thought Ahmed was brilliant and worked hard to make the process as easy as possible and give me accurate info about the car.

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"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Yes, amazing service, went above and beyond. After sales were also great. Will definitely be back again. P.S I love the new showroom, even the main dealers don't have a facility like theirs...

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Aftersales from Dealership in response to Five stars

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Pretty standard experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is all good with the Porsche, pretty standard all round to be honest! The customer service was good they answered all my questions that I asked and everything.

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Aftersales from Dealership in response to Pretty standard experience

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"The car seems pretty good."
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Audi seems perfect so far, it goes forward and backwards like it’s supposed to ahah. The customer service at Blackstone Motors was okay I did have a few problems when I was going to view it, and it wasn’t prepared properly but other than that the sales guy was quite attentive. The car seems pretty good itself.

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Aftersales from Dealership in response to The car seems pretty good.

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"The car is good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is in good condition everything is good so far, The customer service was great all As well.

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Aftersales from Dealership in response to The car is good

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Other dealerships need to take notes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top top lads at Blackstone Motors, the best of the best! Even after I had purchased they called me a few times to check up, make sure I was happy and enjoying the car, just a high standard of customer service that other dealerships should look at and follow. I was doing a higher value purchase, they were relaxed but no too relaxed, some people can be a bit on edge regarding more expensive sales but they had it spot on. Couldn't fault anything abut them. You know they care, but they are relaxed and they get it done. Best dealership about in my opinion.

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Aftersales from Dealership in response to Other dealerships need to take notes

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Everything was okay"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is okay with the vehicle and everything was okay with the car, it was valeted and prepared had no issues.

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Aftersales from Dealership in response to Everything was okay

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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Dealership Information

We are used car specialists based in Harmondsworth, West Drayton, and we pride ourselves on providing great used cars and great service. We aim to provide you with the highest level of service from the moment you contact us and long into the future. 

We like to maintain a pressure-free environment and you have our promise that we will give you the time and space that you require to make the right choice. Our experienced consultants are experts in their field, so take the opportunity to ask them any questions you may have. They are there to help.

We regularly help our customers tax vehicles and point them in the right direction for insurance and anything else they need to get safely and effortlessly on the road.  We can reassure you that you will be looked after long after you leave the forecourt.

There is a reason our customers regularly recommend us to friends and family.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
255 reviews4.7 out of 5 stars — Rated Excellent
Excellent
198
Very Good
55
Average
2
Poor
0
Terrible
0

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  • Contact Information

    Address

    Blackstone Motors Ltd
    Unit 16, Saxon Way Trading Centre Saxon Way
    Harmondsworth
    West Drayton
    UB7 0LW

    Get in touch

    020 3857 9870
    https://www.blackstonemotors.co.uk

    Opening times
    Mon 11:00 - 19:00
    Tue 11:00 - 19:00
    Wed 11:00 - 19:00
    Thu 11:00 - 19:00
    Fri 11:00 - 19:00
    Sat 11:00 - 19:00
    Sun 11:00 - 19:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Blackstone Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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