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I can confidentially say Blackstone Motors are a true credit to the motor industry. From start to finish, every member of staff I spoke to provided exceptional customer service, I couldn't be happier with the level of care I have received. The commitment to customer satisfaction shone through, and especially after the sale was concluded. A short while after taking ownership of the Range Rover, I discovered a slight noise, I contacted Blackstone and was amazed at the prompt, willingness to help resolve - before even knowing what the issue was. The salesman quickly organised for the car to be collected from my home, and within a matter of days the car was returned back to me, noise resolved and an extra valet done! I was astounded. I've been in situations previously when buying cars and felt very much 'We have your money now, its your problem' after the sale - not here, the after care service matches the excellent customer service at sale. Its so refreshing dealing with a reliable, honest and reputable dealer - this dealership breaks away from any negative reputation that car dealers/salesman hold. Thank you Blackstone, you have restored my faith in the motor industry. There is no doubt at all, I will be seeing you again when the time comes for a swap.
Reviewer has confirmed their email address
Aftersales from Blackstone Motors Ltd in response to Restored my faith in car dealerships!
Thank you for taking the time to share your experience with us Oliver. We appreciate your honest feedback and are glad to hear that your visit to us here at Blackstone Motors Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
A review of my Porsche Macan purchase: Professional and friendly team of experts, fantastic product knowledge, excellent communication and customer care skills. The condition of the car is immaculate, spotlessly clean, prepared to a high standard and any minor touch ups exceeded my expectations! I am thoroughly enjoying the drive of the Porsche, its super smooth, glides on the roads, and certainly receives curb attention. When I am in a position to upgrade, I have no reservations in re-visiting Blackstone Motors Ltd.
Reviewer has confirmed their email address
Aftersales from Blackstone Motors Ltd in response to Professional Dealership
Hello Amritpal, We’re absolutely delighted to hear that you had a wonderful experience with us here at Blackstone Motors LTD! Your satisfaction is our top priority, and it’s fantastic to know that we’ve succeeded in providing you with excellent service. Thank you for taking the time to share your positive feedback, and we can’t wait to welcome you back in the future!
We are a used car specialists based in Harmondsworth, West Drayton, and we pride ourselves on providing great used cars and great service. We aim to provide you with the highest level of service from the moment you contact us and long into the future.
We like to maintain a pressure-free environment and you have our promise that we will give you the time and space that you require to make the right choice. Our experienced consultants are experts in their field, so take the opportunity to ask them any questions you may have. They are there to help.
We regularly help our customers tax vehicles and point them in the right direction for insurance and anything else they need to get safely and effortlessly on the road. We can reassure you that you will be looked after long after you leave the forecourt.
There is a reason our customers regularly recommend us to friends and family.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Blackstone Motors Ltd
Unit 16, Saxon Way Trading Centre Saxon Way
Harmondsworth
West Drayton
Greater London
UB7 0LW
Mon | 11:00 - 19:00 |
Tue | 11:00 - 19:00 |
Wed | 11:00 - 19:00 |
Thu | 11:00 - 19:00 |
Fri | 11:00 - 19:00 |
Sat | 11:00 - 19:00 |
Sun | 11:00 - 19:00 |
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