Mohammed, December 2024
"Audi Q7"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought myself a new Audi Q7 from Blackstone Motors and to be honest it's exceeded my expectations by a mile. Thanks to Omar & the team. Mo
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Aftersales from Blackstone Motors Ltd in response to Audi Q7
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
Sahin A, November 2024
"Can't fault them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can't fault Blackstone Motors in West Drayton. There were no hidden surprises and they never tried to sell me anything I didn't want or need. I would 100% recommend these guys to family and friends, and I wouldn't think twice about coming back again when it's time to upgrade my car.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to Can't fault them
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
Stewart W, November 2024
"Never pushy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Omar was helpful, friendly and never came across pushy at anytime. They made the effort to valet the car to a high standard for me, so it was lovely and clean in/out on collection. There's no reason for me not to score Blackstone Motors the full 5 out of 5.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to Never pushy
Thanks for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Blackstone Motors Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Mark J, November 2024
"Refreshing Approach"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience with Ahmed at Blackstone was outstanding. He patiently answered all my questions without ever pressuring me to decide which was a refreshing approach, especially for a car dealer.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to Refreshing Approach
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
Annonymous, November 2024
"Nothing to complain about "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm loving my new car and it's not let me down yet, so there's nothing for me to complain about really.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to Nothing to complain about
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
Sarfraz K, November 2024
"I'll be back"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Choosing to buy my Audi from Blackstone Motors turned out to be a good decision. I live in Bradford, but they arranged free delivery of my car to me which was a massive bonus. Cheers All!
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to I'll be back
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
Kenny G, November 2024
"Did me a great deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The team at Blackstone Motors are a decent bunch of lads, and they really came through with an excellent deal on my BMW. If I could score them higher than a five, I definitely would!
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to Did me a great deal
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
Devspike T, November 2024
"Excellent Aftersales"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought my Porsche back in September, and while there were a few teething problems initially, the guys at Blackstone handled them well. Chris’s follow-up call a couple of months later showed they genuinely care about customer satisfaction.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to Excellent Aftersales
Thanks for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Blackstone Motors Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Hari P, November 2024
"A pleasure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can’t thank Blackstone Motors in West Drayton enough. The sales exec Ahmad was an absolute pleasure to deal with which meant a lot to me. I appreciated his efforts and the excellent customer service.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to A pleasure
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
Cholwoo C, November 2024
"No pressure sales "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to No pressure sales
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
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