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I brought a range rover Evoque from here had a few issues with it Simon is a man of his word and stood by everything he said he do and more lovely person if u treat people with respect and talk to them respectfully they will help u so can't fault this garage personaly always friendly had car last min ect so would buy from them again thank u Simon from Adrian
bought car from .them .., that's when my problems started. I am profoundly deaf. From start he knew i was deaf, but still sold me car with problem's i could not hear. There was whinning and knocking from car going along. The gearbox was making noise which then needed replacement gearbox. I could not hear all this noise. I had to take back to him a few times to have repaired or so i thought. It always came back to me making noises that i ciuld not hear. My freind kept telling me about it. Then i had enough, i took back and asked for replacement car or money back. On both counts he refused point blank. So i had no choice but to go to another garage and buy another car leaving me thousands pounds out of pocket. I hope he proud of himself the way he treated a disable person who could not hear all the noise of car when he sold it to me.And he never gave me all the paperwork for car. He always said "i find it for you" not even certificate from the specialist gearbox garage for the replacement gearbox he surposed to have taken car too.
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Purchased a car at the end of February, 20th March the car breaks down because of the fuel injectors and the car is towed back to blofields for repairs, 2 weeks later and thw car is ready to collect, cambelt had been replaced (at my request due to no service history and mileage).. 2 weeks later the car is returned back to blofield for the water pump to be changed (should have been done when the cambelt was replaced personally).. And yesterday the engine light returned, codes read and now the cars having to be taken to another garage for a full vehicle inspection to see what the actual issue is.. I’ve reason to believe the fuel injectors are misfiring and causing the issues.. hard to say what’s actually been repaired on the car as I only got 1 document to say the cambelt had been replaced nothing else… Formal complain has been made as you don’t expect a car to go wrong so much after being repaired the first time.
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Simon Green from Blofield Motor Company in response to Great start, not so good finish.
Luke we got involved on both times your vehicle had an issue. We did not replace the water pump because this engine has a wet belt and is not driven by the water pump. In fact while your car was in with us you said that the car was booked in with Peugeot to have the wet belt replace at 1200 pounds and we said that as you had an issue while the car is in we will help you do the wet belt at only the price on the kit (£120) and we will cover the cost on labour at good will.
Having bought a car previously from this firm I am about to buy another. Simon sold me my first car from here back in January 2014. The car was only sold by me privately a few months ago and I only had a minor issue a week after collecting my car which was sorted fairly fast. The fact that the sales guy Simon is still there was a bonus on my latest visit as he was so helpful previously. They don’t currently have what I’m looking for so may try elsewhere. The reviews I am reading don’t compare to my previous experience as other fair reviews confirm. As with any car purchase do your homework by checking the car history online which is easy to do.
Reviewer has confirmed their email address
Can’t fault these guys 1 bit. From start to finish I’ve been looked after and kept upto date. Really pleased with my fiesta I picked up today. Drives perfect. Would recommend to any1 to buy a car here. And as it happens a friend is buying a Vauxhall Mokka from here too.
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Thank you Simon and Joe for a fantastic service from start to finish when buying my car. You both answered all my questions and we're super helpful. Highly recommended. Thanks guys.
Brought a car in December had couple small problems, the service we received was brilliant, sorted car out and gave a another car till it was done, cant praise simon and his staff enough, will definitely be going back again when new car wanted,
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So I just bought a 2014 vauxhall astra 1.7 cdti Sri from blofield motor company that turned out too be a 1.6 cdti. It also had absolutely no paperwork at all, then it turned out too be an one owner from new ex lease car. I tried to return the car less than 15 hours after collection because the clutch and gearbox was massively failing. At this point I was refused a refund and told I could not leave the car at the dealership. I drove back to Blofield Motor Company twice in the morning and they refused a refund or to even leave the car there, so I then took the car to several specialists on clutches and gearboxes to have inspections as I am clearing going too need them. I drove back too the garage for the 3rd time in less that 24 hours of owning it, parked up walked in put the key on the desk and walked out. I have autism and cannot stand and argue with them, the car vibrates when stopped and in first moves forward with the clutch too the floor on flat ground and shakes and wobbles line mad from the daul mass flywheel. The dealership said oh don't worry the car won't go into reverse, the gearbox is just having a hissy fit, I asked what he meant by that and he said it's just one of those things it's fine! As of yet I have not had my refund but if they are silly enough too try my in court I have enough videos and documents from experts too prove the car was faulty. I would not recommend this place as there first response to a problem is to tell you I will not be refunding you, take the car away with the failing gearbox and clutch over the weekend and enjoy / fall in love with it! The car was falling apart. Luckily I'm not silly and have come across more car dealers like these so when ever I call or walk in to the dealership I have my phone recording in case I need too recall everything said. All of that aside, my car failed the MOT, the car of collection on a top engine mount as well as a windscreen yet on inspection by a mechanic nether of the top engine mounts had been changed or even touched and also a windscreen yet not a mark on the screen anywhere. I did ask about this and was told I don't know I'm not a mechanic, I don't think any car dealership should be allowed too do their own Mots as they can be very easy too let major faults and issues go, especially ones they can blame on you the second you drive it away. I'm leaving this review here now as I don't care if I need too take them too the small claims court too get my money back, but the truth should be told of who these people do business. I was dealt with VERY rudely and with alot of abuse telling me that I am not right in the head until I said that's how you speak too someone with autism is it? He then told me that there was nothing wrong with the car at all and that he had already sold the car and it's gone, yet the v5 is in my name still? ****FINAL UPDATE****I was refunded this morning but with alot of abuse but the refund was half card refund and half check so fingers crossed it all clears. See my video here: https://bit.ly/301rbPB
Reviewer has confirmed their email address
PAUL ROGERSON from Blofield Motor Company in response to Avoid
Brendan. you was given a full refund. There was nothing wrong with your car and in all the years of business we have never came across anyone that has gave my staff as much abuse and intimidation as you have, In 30 years of trading your are the only person I have had tell to leave site.
For those people who are searching for a used car within the Norfolk area; Blofield Motor Company might be able to help. They have a great range of different makes and models in their showroom and as well as giving you plenty of choice, they also have aftersales services and finance packages to help you with your purchase.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Blofield Motor Company
Yarmouth Road
Norwich
Norfolk
NR13 4DS
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