Car Dealer Reviews is an
official partner of Auto Trader
Are you thinking of buying a used car from BM Motors? Well think again, we were left with a repair bill of £1,456 to rectify faults on a car which was not fit for purpose when sold to us by BM Motors. Whilst it's fair to say that during the sales process they appear to be very polite, accommodating and even somewhat laid back, our experience shows that the same cannot be said after parting with your hard earned money and driving off the forecourt. I urge you to take heed of the negative reviews others have left for BM Motors before deciding to spend your hard earned cash on any vehicle on sale at this garage. If, like many of their unhappy customers you purchase a car from BM Motors which subsequently you discover has or develops a major fault, they may well avoid fixing your car and you will be left to pick up the bill to rectify any issues which according to the Consumer Rights Act of 2015, they are responsible for. Whilst we appreciate vehicles are highly complex machines made up of millions of components, faults do develop. However, when we raised our concerns about the vehicle we purchased from BM Motors, their aftercare was utterly appalling. They were very quick to issue a scripted denial, without even offering to inspect our vehicle. They were adamant it had nothing to do with them, once you drive it off the forecourt, you are on your own. We were left high and dry. Their 3 month warranty wasn't worth the paper it was printed on. Please read and digest all the other negative reviews written by disgruntled customers who, like us, purchased a car from BM Motors in good faith then had to shell out a lot of money to rectify serious issues because BM Motors wouldn't accept responsibility. We aren't the first victims. We won't be the last. According to other reviews for this garage, some customers have even had to resort to scrapping their cars it as they were. As a result, and due to the total lack of care or interest from BM Motors, we had no choice but to either pay another garage to rectify all the issues or scrap the vehicle. We ended up getting a timing chain kit fitted and dangerous/major defects fixed including but not limited to: Nearside Rear Tyre has ply or cords exposed (dangerous), Rear Direction Indicator incorrect colour (major defect), Front Lower Suspension arm ball joint excessively worn (major defect), Offside Rear Tyre worn close to legal limit, Front Suspension arm pin or bush worn. None of which were identified at the point of sale. Total cost to make the car roadworthy and fit for purpose was a staggering £1,456 and so if you are still thinking of buying a car from BM Motors, I suggest you factor in an extra £1k - £2K as an insurance fund in case they decide not to take the responsibility of rectifying any faults.
Reviewer has confirmed their email address
Totally not satisfied with the car. Car had no floor mates. Smelly and dirty. Car had scratches which were sprayed. Brakes were damaged and were false details. The vehicle was too expensive for the price. Alert for fraud. BM Motors are absolutely not recommended.
Reviewer has confirmed their email address
This is my second car from BM. It's car shopping made easy. Honest, Friendly and helpful and a relaxed atmosphere. Nothing pushy and no up selling. Bought a cracking car and very pleased with the care and service given. They were even understanding with my minor emotional state when leaving my old car. Highly recommend with a good selection of cars to suit all budgets.
Reviewer has confirmed their email address
After many weeks of searching for a car and going to many dealers in Cornwall that were really trying to sell overpriced cars in a terrible condition that felt unsafe and needing alot of work done I bought a lovely car within my limited budget, customer service was excellent and as I have a young baby BM Motors are the only place that actually made me feel that safety of second hand car was paramount, car had been well looked after and I wouldnt hesitate to buy from them again
BM Motors is an Independent dealership that is based in Saltash. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
BM Motors
St Stephens Garage St Stephens Road
Saltash
Cornwall
PL12 4FE
Mon | 08:30 - 18:00 |
Tue | 08:30 - 18:00 |
Wed | 08:30 - 18:00 |
Thu | 08:30 - 18:00 |
Fri | 08:30 - 18:00 |
Sat | 09:00 - 17:-00 |
Sun | 10:00 - 14:00 |
There aren't currently any photos for BM Motors, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.