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108 reviews from our car dealer reviews community
Leave a review for BMW & Mini Direct
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108 reviews from our car dealer reviews community

Leave a review for BMW & Mini Direct
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"Customer for life "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having previously bought from BMW and Mini Direct. I was hoping for the same high standards as last time, and yet again, Rupert didn't disappoint. The service was second-to-none. He really is excellent, goes above and beyond for his customers, and I find him to be very trustworthy. This, combined with the fact that I now have another excellent Mini Cooper from them, means he has now won me as a customer for life, and I wouldn't go anywhere else. I couldn't recommend them enough.

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Aftersales from BMW & Mini Direct in response to Customer for life

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"10/10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just can't fault the team at BMW & Mini Direct - 10 out of 10!!!

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Aftersales from BMW & Mini Direct in response to 10/10

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"Effortless "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Acquiring the iconic red Mini Cooper from BMW & Mini Direct, with the guidance of Rupert, was effortless. The entire process unfolded seamlessly, with the team at BMW & Mini Direct delivering exceptional service. They were attentive to my needs, promptly addressing any queries I had. Overall, I'm thrilled with my new Mini and the excellent service provided by BMW & Mini Direct.

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"Fantastic dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My recent experience with BMW & Mini Direct was nothing short of exceptional. I decided to purchase a Mini Cooper S from them, and Rupert and Lorraine provided outstanding service throughout the entire process. After my previous Mini unfortunately had to be written off after 22 years of faithful service, I knew I wanted to stick with the brand. Upon browsing Minis online, I stumbled upon BMW & Mini Direct and decided to visit them immediately. I set off straight away and arrived at the dealership within 20 minutes. Once there, one particular Mini caught my eye immediately. Without hesitation, I knew it was the one for me. Rupert, Lorraine, and the team made the rest of the process smooth and hassle-free. The paperwork was swiftly taken care of, and before I knew it, I had the keys to my new car in hand. I couldn't be happier with my purchase. The Mini Cooper S from BMW & Mini Direct is truly fabulous. Kudos to Rupert, Lorraine, and the team at BMW & Mini Direct for their outstanding service

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Aftersales from BMW & Mini Direct in response to Fantastic dealership

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Sensational customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my second time visiting BMW & Mini Direct, and Rupert has been fantastic. He couldn't be more helpful. I initially went just to have a little look around their current stock, as it's conveniently located for me. To my surprise, they had a Volkswagen Polo that was honestly a bargain for the mileage. I can't fault the dealership for the fairness and quality of the cars sold. It's worth noting that this dealership sells more than just their namesake, so it's definitely worth coming down and having a look to see what bargains you can find for yourself.

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Aftersales from BMW & Mini Direct in response to Sensational customer service

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"They went above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so glad I went to BMW & Mini Direct for my upgrade. I purchased the Mini Countryman, and it's brilliant; it gets me from A2B, and my dog loves going on road trips with me. I dealt with Lorraine, and she was an absolute diamond! Not only did she keep me updated throughout, but she even went the extra mile to pair my phone with the car. I know that if I need anything at all from them in the future, they would be more than happy to help.

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"Brilliant!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My family has always had Mini's; we have had five over the years, and when I was looking for one for myself, I stumbled upon BMW and Mini direct on AutoTrader.  I had seen lots while I was looking, and none of the ones I saw matched the ones at BMW and Mini Direct. The process was really quick; it only took me 1 week from making my inquiry to picking up the car. 

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Aftersales from BMW & Mini Direct in response to Brilliant!

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Ticks all of the boxes ✔️"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A few years ago, I had a BMW, and I loved it, so when I recently sold my Porsche 911, I knew a BMW would be the closest thing to matching the Porsche's power. I was looking on Autotrader and saw BMW and Mini Direct had a 4 Series in stock, so I went to the dealership to make sure it was as perfect as it looked online. The staff at the dealership were really knowledgeable and did everything possible to help me. Now that I have had the car for a few weeks, I can confidently say it definitely keeps up with my Porsche and ticks all of my boxes.

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Aftersales from BMW & Mini Direct in response to Ticks all of the boxes ✔️

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"Lovely experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am extremely happy with my new Mini Countryman, thanks to BMW and Mini Direct! I was after a car that would get me from A2B without needing to worry about anything going wrong, so when my friend told me she had just bought from BMW and Min Direct and how amazing her experience was, I needed to see for myself. Sean from the dealership was lovely; he gave me a great price on the car I part exchanged. My experience was so pleasant and easy that I told my granddaughter to go down and have a look. 

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Aftersales from BMW & Mini Direct in response to Lovely experience

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Best of both worlds!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been after a four-wheel-drive car that offered reliability and comfort. I researched the best options. I came across a YouTube video that showed the Land Rover Freelander, which seemed like it offered the best of both worlds. I found one at BMW and Mini Direct, and Rupert was phenomenal at getting everything sorted and any concerns I had. He made sure to spend the time explaining everything until I felt reassured. 

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Aftersales from BMW & Mini Direct in response to Best of both worlds!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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Dealership Information

Here at BMW & Mini Direct, we pride ourselves in our extensive range of second hand used cars in Worcester, Worcestershire.

Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.

Here at Mini Direct, we are renowned for our extremely high levels of customer service and have just been awarded HIGHLY RATED status by Autotrader for our Customer Service in 2020 & 2021.

We have also just received the HIGHLY COMMENDED award from Car Dealer Magazine in the Specialist Used Car Dealer category for 2021, and we are very proud to have been runners-up in a very highly contested category with dealers of all brands from across the UK.

We believe that we are the UK’s No 1 destination for quality used BMW’s & Mini’s and would love to welcome you down to see us soon.

The team has over 60 years of experience gained from working with some of the very best vehicle brands in the world, and pride themselves on making the journey from initial enquiry to driving off in your new car and beyond, a pleasurable and stress-free experience.

We don’t just sell BMW’s & Mini’s for a day to day job, we LOVE the brands, and all the team and family drive the cars, from our Mini courtesy car, to 840 Convertibles and X5’s and our new future classic Z3! We live & breathe the BMW & Mini brands and love to use our expertise and knowledge to help all of our customers find their perfect new car.

Free Delivery nationwide (Mainland UK)

We will answer all calls Mon - Sat from 09.00 - 22.00 (Viewing Times are different) 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2014

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews4.9 out of 5 stars — Rated Excellent
Excellent
103
Very Good
5
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    BMW & Mini Direct
    Alcester Road
    Worcester
    Worcestershire
    WR7 4DB

    Get in touch

    01905 381000
    https://www.mini-direct.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun By Appointment

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About BMW & Mini Direct

    Company Formed: 2014
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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