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108 reviews from our car dealer reviews community
Leave a review for BMW & Mini Direct
Leave a review

108 reviews from our car dealer reviews community

Leave a review for BMW & Mini Direct
Leave a review
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"Outstanding service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely outstanding service from the gents at BMW & Mini Direct, I had a bit of a problem with the oil not long into owning the car. So I informed the guys of the situation and they got it all sorted for me, no arguments or fuss. I didn't have to wait long for the car to be sorted, and have had no issues with it since. The gents were a great help throughout and made it so streamline, even when an issue arose. I can give them no less than 5 stars for their hard work and would definitely recommend and return again!

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"Immaculate condition! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot fault anything about BMW & Mini Direct! My new car is fantastic to drive and it was left in immaculate condition, just like all the cars were in the showroom. The sales team were really approachable which made the sales process simple and straightforward. I will be back again in the future without doubt.

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After Sales from BMW & Mini Direct in response to Immaculate condition!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Over the moon!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely over the moon with my Mini Cooper, it was prepped and polished upon collection, it looked great! I was allowed to take the car for a test drive and take time to decide if it was the one for me. Everything went really smoothly I cant complain, I am so pleased .The car has been a great addition, I can't believe I have never bought a mini before! The guys were fantastic and answered every phone call, thank you all for the help, I will definitely be back for another in the years to come!

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team here are most definitely helpful and friendly enough for me and I have no qualms in giving them 5 stars! They were informative about my Mini and the buying process was incredibly simple. I have loved my Mini since I bought it home, its a fun car to drive and I just cant get enough of that classic Mini interior.

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After Sales from BMW & Mini Direct in response to ⭐⭐⭐⭐⭐

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"A change "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our Mercedes is very different to our last car and it took a little while to get used to but now that we have a familiarised ourselves with it we do love it. We definitely made the right choice. No regrets as they say 😊 Thank you very much BMW & Mini Direct.

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"Successful remote purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found a Skoda Citgo for sale at BMW & Mini Direct online but they weren't overly close to me. When I saw they offered a delivery service I was very intrigued but I had never purchased a car remotely before. I was in good communication with the team down there about the car and I very much felt like I was in safe hands. When the car was delivered it arrived as described. I am so pleased with my first remote buying experience that I think I would use this method of car buying again in the future after such a great success.

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After Sales from BMW & Mini Direct in response to Successful remote purchase

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Nice atmosphere "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BMW & Mini Direct is a great place, there is a very pleasant welcoming and laid back atmosphere. The staff are a big part of that, they are not pushy and very friendly. I am more than happy with my 1 Series, it is a nice car to drive. Thank you to all.

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After Sales from BMW & Mini Direct in response to Nice atmosphere

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Mini is perfect! Everything I was hoping it would be, the interior is so sleek and just gorgeous 😍 My daily commute is so much more enjoyable in my Mini and I can't thank BMW & Mini Direct enough. I will hold them in the hight regards for future car purposes.

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"10/10 Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can't fault the customer service at all.

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After Sales from BMW & Mini Direct in response to 10/10 Service

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car!!

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"Reliable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great to finally find a reliable garage, with trustworthy service - buying a second hand car can be daunting for the non-mechanic minded people! Very pleased with my car and how I was treated at the dealership.

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After Sales from BMW & Mini Direct in response to Reliable

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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Dealership Information

Here at BMW & Mini Direct, we pride ourselves in our extensive range of second hand used cars in Worcester, Worcestershire.

Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.

Here at Mini Direct, we are renowned for our extremely high levels of customer service and have just been awarded HIGHLY RATED status by Autotrader for our Customer Service in 2020 & 2021.

We have also just received the HIGHLY COMMENDED award from Car Dealer Magazine in the Specialist Used Car Dealer category for 2021, and we are very proud to have been runners-up in a very highly contested category with dealers of all brands from across the UK.

We believe that we are the UK’s No 1 destination for quality used BMW’s & Mini’s and would love to welcome you down to see us soon.

The team has over 60 years of experience gained from working with some of the very best vehicle brands in the world, and pride themselves on making the journey from initial enquiry to driving off in your new car and beyond, a pleasurable and stress-free experience.

We don’t just sell BMW’s & Mini’s for a day to day job, we LOVE the brands, and all the team and family drive the cars, from our Mini courtesy car, to 840 Convertibles and X5’s and our new future classic Z3! We live & breathe the BMW & Mini brands and love to use our expertise and knowledge to help all of our customers find their perfect new car.

Free Delivery nationwide (Mainland UK)

We will answer all calls Mon - Sat from 09.00 - 22.00 (Viewing Times are different) 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2014

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews4.9 out of 5 stars — Rated Excellent
Excellent
103
Very Good
5
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    BMW & Mini Direct
    Alcester Road
    Worcester
    Worcestershire
    WR7 4DB

    Get in touch

    01905 381000
    https://www.mini-direct.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun By Appointment

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About BMW & Mini Direct

    Company Formed: 2014
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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